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Client Relations Associate Jobs in Shelby, NC (NOW HIRING)

Sally Beauty

Assistant Store Manager

Gastonia, NC · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

Compass Group

JANITORIAL MANAGER

Spartanburg, SC · On-site

$60K - $65K/yr

Vendor management including vendor relations, coordination with outside vendors, performance and ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

JANITORIAL MANAGER

Spartanburg, SC · On-site

$60K - $65K/yr

Vendor management including vendor relations, coordination with outside vendors, performance and ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

InfuCare Rx Inc

Home Infusion Nurse

Gaffney, SC · On-site

$33.50 - $44.25/hr

Working collaboratively with an exceptional team to help meet positive client care outcomes ... A Bachelor of Science in nursing, an associate degree in nursing, or have graduated from an ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Shelby, NC

Client Relations Associate information

See Shelby, NC salary details

$23.7K

$44.6K

$63.5K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Shelby, NC is $44,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Shelby, NC? The most popular types of Client Relations jobs in Shelby, NC are:
What job categories do people searching Client Relations Associate jobs in Shelby, NC look for? The top searched job categories for Client Relations Associate jobs in Shelby, NC are:
What cities near Shelby, NC are hiring for Client Relations Associate jobs? Cities near Shelby, NC with the most Client Relations Associate job openings:
Client Relations Associate jobs near you

Telemarketer - State Farm Agent Team Member

J. Hubbard - State Farm Agent

Forest City, NC • On-site

$15/hr

Part-time

Medical, Life, PTO

Re-posted 9 days ago

Job description

ROLE DESCRIPTION:
J. Hubbard - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Telemarketer - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
    Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
BENEFITS:
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office