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Client Relations Associate Jobs in Garner, NC (NOW HIRING)

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

... family as a Landscape Client Relations Manager where your motivation meets opportunity ... Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential ...

IQVIA

Director, Client Services

Durham, NC · Hybrid

... relations issues and resolve problems * Direct the hiring and selection process of new Client Services positions, by participating in the interviewing process * In conjunction with Assoc Dir, Client ...

Standish Management

Associate

Raleigh, NC · On-site

With guidance from the team members, the Associate oversees the administrative support and the investor relations related to client funds. These responsibilities range from data entry into the client ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Garner, NC

Client Relations Associate information

See Garner, NC salary details

$22.3K

$42K

$59.7K

How much do client relations associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relations associate in Garner, NC is $41,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Garner, NC?

The most popular types of Client Relations jobs in Garner, NC are:

What job categories do people searching Client Relations Associate jobs in Garner, NC look for?

The top searched job categories for Client Relations Associate jobs in Garner, NC are:

What cities near Garner, NC are hiring for Client Relations Associate jobs?

Cities near Garner, NC with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Garner, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $41,974 per year, or $20.2 per hour.

Client Relations Manager

Greenscape

Durham, NC • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.

Qualifications:

  • High level of confidence and comfort ability with mobile technology and computers is a MUST
  • Must be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
  • Plant identification and care; including disease, pruning, and insect ID experience
  • Customer Service Experience required; understand how to create a great experience with the client
  • Able to conduct a thorough site analysis
  • Proficient in or able to learn customer relationship management software, and our estimating software
  • Able to analyze drainage and grading requirements
  • Excellent communication skills
  • Self- motivate and Goal Oriented
  • Punctual and detail-oriented.
  • A problem solver with quick ability for flexibility
  • A class "C" drivers license with 3+ years of safe driving experience

Responsibilities:

  • Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
  • Assist in the development and implementation of the company's sales protocol
  • Tracks upcoming jobs to bid with existing clients
  • Closes sale and coordinates job specifics with production
  • Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner
  • Continuedly informs and updates client as to job progress or lack thereof
  • Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
  • Ensures that vendor invoice pricing is accurate and as bid
  • Assist in the development, implementation, and achievements of the company's annual budget
  • Assists in the development and implementation of the company's new business development plan
  • Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
  • Ensure all company quality standards are met
  • Maintains updated contracts for all clients in assigned portfolio

Benefits:

  • 401K plan with matching
  • Commission Pay
  • Paid Time Off
  • Company Paid Life Insurance
  • Supplemental Life Insurance available
  • Medical, Dental, Vision Insurance
  • Profit Sharing
  • Weekly Pay

We are a family business, locally owned and lead, operating across the Triangle Region of North Carolina. Established in 1979, today we employ over 200 team members in 4 locations, servicing a diversified portfolio of commercial clients. After 43+ years, we continue to operate with the same founding principles and values that have led to the growth and success that we enjoy today.

Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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