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Client Relations Associate Jobs in Garner, NC (NOW HIRING)

Standish Management

Associate

Raleigh, NC · On-site

With guidance from the team members, the Associate oversees the administrative support and the investor relations related to client funds. These responsibilities range from data entry into the client ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

$120 - $190/hr

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Associate's degree in criminal justice, business or a related field with five (5) years of ... Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ...

McAdams

SUE CAD Technician

Durham, NC

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Garner, NC

Client Relations Associate information

See Garner, NC salary details

$22.3K

$42K

$59.7K

How much do client relations associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relations associate in Garner, NC is $41,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Garner, NC?

The most popular types of Client Relations jobs in Garner, NC are:

What job categories do people searching Client Relations Associate jobs in Garner, NC look for?

The top searched job categories for Client Relations Associate jobs in Garner, NC are:

What cities near Garner, NC are hiring for Client Relations Associate jobs?

Cities near Garner, NC with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Garner, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $41,974 per year, or $20.2 per hour.

Director of Catering & Convention Services

Concord Hospitality

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels

Job description

Description
The Director of Catering & Convention Services will be responsible for maximizing catering revenue through strategic forecasting, planning, team leadership, and client engagement. You will develop and execute sales goals, oversee departmental budgeting, monitor competitor activity, and lead a dynamic catering sales team to success.
As a Concord Leader you will be responsible to:
  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.
    Responsibilities:
    • Client Relations & Revenue Growth
      • Maintain and grow key accounts through proactive outreach and high-touch service.
      • Follow up on all leads and manage all tentative business to convert to definite bookings.
      • Track and analyze lost business to identify trends and opportunities for improvement.
    • Strategic Planning & Budgeting
      • Develop the annual catering sales budget and forecasting plans in collaboration with Sales and F&B.
      • Assist in setting revenue goals by market segment and average check.
    • Team Leadership & Training
      • Lead, train, and motivate the Catering Sales team; set team and individual performance goals.
      • Ensure compliance with Concord's Standard Operating Procedures and company policies.
    • Marketing & Competitive Analysis
      • Analyze competitor offerings to maintain a competitive edge.
      • Provide input on advertising, promotions, and internal marketing initiatives in coordination with corporate.
    • Reporting & Administration
      • Prepare and analyze regular reports including revenue tracking, turndown/cancellation trends, and performance forecasts.
      • Maintain accurate records, including a competition analysis binder and up-to-date catering diary.
      • Participate in hotel leadership meetings, MOD rotations, and sales strategy sessions.
    • Guest Engagement
      • Conduct site tours and walk-throughs with prospective clients.
      • Serve as a point of contact for high-profile or large-scale catered events.
    Qualifications:
    • Proven experience in catering sales or event management, with a strong track record of revenue generation.
    • Strong leadership skills with the ability to train, coach, and manage a successful team.
    • Excellent communication, negotiation, and organizational skills.
    • Proficient in Microsoft Office and event management software.
    • Knowledge of hospitality market trends and competitive positioning.
    Benefits
    We offer competitive wages and a comprehensive benefits package for full-time associates, including:
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) program with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training & development opportunities
    • Career advancement within our growing portfolio
    Why Join Concord?
    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our "Associate First" culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
    "We Are Concord!"
    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Source: Concord Hospitality

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