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Client Relations Associate Jobs in Ronda, NC (NOW HIRING)

Saks

Generalist, People Business Partner

Pinnacle, NC · On-site

$65K - $81K/yr

The Generalist, People Business Partner is responsible for supporting a dedicated client group and ... Associate Onboarding: Educate and support hiring managers regarding the onboarding process ...

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Ronda, NC

Client Relations Associate information

See Ronda, NC salary details

$22.9K

$43.1K

$61.4K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Ronda, NC is $43,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $45,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What cities near Ronda, NC are hiring for Client Relations Associate jobs? Cities near Ronda, NC with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Ronda, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,132 per year, or $20.7 per hour.

Client Relations Associate - Customer Service - Monday- Friday 9a-6p : Elkin, NC

PRISM

Elkin, NC • On-site

$37K - $46K/yr

Other

Medical, Retirement, PTO

Posted 6 days ago

Job description


Title
Client Relations Associate - Customer Service - Monday- Friday 9a-6p : Elkin, NC
Description

Join us at PRISM for an exciting new career opportunity!

Caring Team Environment where YOU matter

If you're looking for a career that

  • Satisfies your interest in the medical field with values centered around patient care
  • Gives you a stable, Monday through Friday schedule
  • Provides unmatched training so you are confident in your ability to help others
  • Offers opportunities to help patients and make a difference in other lives everyday

then PRISM is the right match for you!

We offer you:

  • A competitive pay
  • 3 Weeks of Paid Time Off that begins accruing your first month of employment!
  • Paid Holidays - eligible upon hire!
  • A comprehensive list of health benefits options to choose from
  • Employer match to 401k contributions
  • Robust training programs on professional, technical and leadership skills
  • Employee Referral Program
  • Education Reimbursement
  • Community outreach opportunities

and more!

Founded in 2006 and headquartered in Elkin, North Carolina, PRISM is a nationwide provider of specialty home medical supplies with a core competency in advanced wound care products. Most recently, Henry Schein, Inc. the worlds largest provider of health care solutions to office-based dental and medical practitioners, announced the acquisition of a majority ownership position in Prism Medical Products, LLC (PRISM). PRISM serves a broad and loyal referral network of nationally affiliated and independently operated wound care clinics, as well as specialist practices and clinics in primary care, ostomy, podiatry, rehabilitation and physical therapy, general and plastic surgery, dermatology, and vascular medicine. PRISM enjoys strong referral retention rates as well as high marks for customer satisfaction.

We continue to be a fast-growing home medical supply company that serves our community. Consistently delivering our special recipe of quality and reliable service for all patients, medical facilities, and vendors has made us a unique presence nationwide. We are a valued and trusted health care partner.

The Client Relations Associate handles a wide variety of client inquiries; provides issue resolutions, consistent client communication, and the overall goal being client satisfaction. This member handles inbound and outbound phone inquiries asking probing questions to identify and resolve patient needs. Assist clients with their various issues via different communication channels. This member helps build a strong relationship between the business and its clients and potential clients.

Essential Responsibilities and Tasks:

  1. Proficiently navigate current operations software; find and retrieve patient information within the system as it pertains to each patient/facility experience.
  2. Proficient use within Microsoft Outlook applications and how it's relative to our operations and ability to service our customers with high level client care.
  3. Be knowledgeable of all products we provide to our patients and excellent ability to navigate all resources available; categories, properties, coverage, monthly allowable, etc, while on the phone with clients.
  4. Know Prism's scope of service and the geographic areas we operate within.
  5. Establish an appropriate rapport with patients through highly effective communication style and leave clients with positive memorable experiences.
  6. Manage large amounts of inbound and outbound calls in a timely and courteous manner.
  7. Effectively navigate Medicare, private insurance, and Medicaid patient files; properly and efficiently make independent determinations accordingly to completely comprehend the patient file, while on the phone with clients.
  8. Proficiently navigate current Operations and specific Client Relations software; find and retrieve patient information within the system as it pertains to each patient/facility experience.
  9. Provide the proper correspondence to referring internal contacts with respect to the patient file.
  10. Assist management with administrative tasks as needed.
  11. Ability to identify opportunities to provide product enhancements as they arise.
  12. Be a team player and assist others in their duties when needed.
  13. Adhere to all company policies and procedures regarding employment, safety and compliance and report any concerns of non-compliance in any area to your manager immediately.
  14. Perform other duties and projects as requested by management.
  15. Effectively communicate in all streams of contact with our clients: Medchat, Email, Text, and Phones.
  16. Ability to maintain designated KPI inside of workflow and inbound and outbound phone focus daily


Position Requirements

Education/Experience/Knowledge Requirements:

  • High School Diploma or equivalent, Associates or Bachelor Degree preferred
  • Successful completion of 90 days of employment
  • Exceptional verbal and written communications skills
  • Ability to handle fast paced environment and multi task
  • Working knowledge of Microsoft Office and Microsoft Outlook

Physical Requirements:

  • In an 8 hour day the employee infrequently lifts/carries 15 Lbs or less
  • In an 8 hour day the employee stands/walks for less than 2 hours
  • In an 8 hour day the employee sits 6+ hours

Full-Time/Part-Time
Full-Time
Shift
Days
Position
Client Relations Associate
Exempt/Non-Exempt
Non-Exempt
About the Organization
PRISM Home Medical Supply Specialists provides seamless delivery of wound care, urological and ostomy supplies. PRISM is one of the fastest growing Home Medical Supply Specialists in the industry and has a reputation of excellence for dedicated service to patients, health care professionals and industry partners.
PRISM welcomes talented, motivated, and progressive-thinking professionals to contribute to the company's reputation of excellence! As one of the fastest growing companies in the industry, PRISM offers employees the opportunity to establish a growing and successful career. PRISM's comprehensive training program and autonomous work environment gives individuals the ability to develop personally and professionally. As PRISM continues to grow, we are constantly looking for dynamic, top talent to add to our great team!
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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