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Head Of Client Relations Jobs in Raleigh, NC (NOW HIRING)

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly familiar with designing all aspects of landscape construction to include: site ...

Greenscape

Client Relations Manager

Durham, NC · On-site

$60K/yr

High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly familiar with designing all aspects of landscape construction to include: site ...

Ogan Hospitality

Client Relations Manager

Raleigh, NC

Client Relations Manager The Client Relations Manager focuses on the guest experience from start to ... The goal of this position is to learn the ins and outs of our sales and operations departments to ...

Ogan Hospitality

Client Relations Manager

Raleigh, NC · On-site

Client Relations Manager The Client Relations Manager focuses on the guest experience from start to ... The goal of this position is to learn the ins and outs of our sales and operations departments to ...

BetaNXT Inc

Head of AI Product

Cary, NC · On-site

$180 - $240/hr

Head of AI Product Full Time Professional Cary, NC, US 2 days ago Requisition ID: 1841 Head of AI ... Use data and client feedback to refine priorities and improve product value. * Cross-suite product ...

BetaNXT Inc

Head of AI Product

Cary, NC · On-site

$237K - $248K/yr

Head of AI Product About BetaNXT BetaNXT is a leading provider of frictionless wealth management ... Use data and client feedback to refine priorities and improve product value. * Cross-suite product ...

Computer Task

Head of Video & Motion

Morrisville, NC · On-site

$140 - $190/hr

CTG is seeking to fill a Head of Video & Motion position for our client. Location: Morrisville, NC Duration: 12+ months, with possibility for extension Duties: * Lead the strategy, standards ...

Pwc

Payer Quality Consultant, Director

Raleigh, NC

$155K - $410K/yr

... client relations. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of our ...

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All JobsHead Of Client Relations JobsHead Of Client Relations Jobs in Raleigh, NC

Head Of Client Relations information

See Raleigh, NC salary details

$51K

$142K

$240.1K

How much do head of client relations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for head of client relations in Raleigh, NC is $142,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $189,500.00 per year, depending on experience, location, and employer.

How does the head of client relations typically collaborate with internal teams to enhance client satisfaction?

The Head of Client Relations works closely with internal departments such as sales, marketing, product development, and customer support to ensure client needs are understood and met. They often act as a bridge, relaying client feedback to relevant teams and coordinating cross-functional initiatives to improve the client experience. Regular meetings, collaborative projects, and clear communication channels are essential for aligning internal efforts with client expectations. This collaboration not only addresses current client issues but also helps identify opportunities for service enhancements and long-term relationship building.

What does a head of client relations role do?

A head of client relations oversees the development and maintenance of strong relationships with clients to ensure satisfaction and retention. They coordinate communication between clients and internal teams, address client concerns, and develop strategies to improve service quality. Strong interpersonal, communication, and leadership skills are essential for this role.

What is the difference between Head Of Client Relations vs Client Account Manager?

AspectHead Of Client RelationsClient Account Manager
ResponsibilitiesOversees overall client relationship strategy, manages key accounts, leads client relationship teamsManages individual client accounts, maintains client satisfaction, handles day-to-day client communication
Required CredentialsTypically requires experience in client management, leadership skills, industry-specific knowledgeRequires strong communication skills, customer service experience, industry knowledge
Work EnvironmentStrategic, leadership-focused, often in senior management settingsOperational, client-facing, often in sales or customer service departments

The Head Of Client Relations focuses on strategic leadership and managing key client relationships at a higher level, while the Client Account Manager handles daily client interactions and account management. Both roles require strong communication skills and industry knowledge, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a head of client relations?

To excel as a Head Of Client Relations, you need a background in account management, business development, and strong industry knowledge, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, client analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, leadership, and strategic thinking enable effective client engagement and team management. These skills are vital for maintaining client satisfaction, driving business growth, and ensuring long-term partnerships.
What job categories do people searching Head Of Client Relations jobs in Raleigh, NC look for? The top searched job categories for Head Of Client Relations jobs in Raleigh, NC are:
Head Of Client Relations jobs near you
Infographic showing various Head Of Client Relations job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $142,027 per year, or $68.3 per hour.

Client Relations Manager

Greenscape

Durham, NC • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.

Qualifications:

  • High level of confidence and comfort ability with mobile technology and computers is a MUST
  • Must be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
  • Plant identification and care; including disease, pruning, and insect ID experience
  • Customer Service Experience required; understand how to create a great experience with the client
  • Able to conduct a thorough site analysis
  • Proficient in or able to learn customer relationship management software, and our estimating software
  • Able to analyze drainage and grading requirements
  • Excellent communication skills
  • Self- motivate and Goal Oriented
  • Punctual and detail-oriented.
  • A problem solver with quick ability for flexibility
  • A class "C" drivers license with 3+ years of safe driving experience

Responsibilities:

  • Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
  • Assist in the development and implementation of the company's sales protocol
  • Tracks upcoming jobs to bid with existing clients
  • Closes sale and coordinates job specifics with production
  • Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner
  • Continuedly informs and updates client as to job progress or lack thereof
  • Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
  • Ensures that vendor invoice pricing is accurate and as bid
  • Assist in the development, implementation, and achievements of the company's annual budget
  • Assists in the development and implementation of the company's new business development plan
  • Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
  • Ensure all company quality standards are met
  • Maintains updated contracts for all clients in assigned portfolio

Benefits:

  • 401K plan with matching
  • Commission Pay
  • Paid Time Off
  • Company Paid Life Insurance
  • Supplemental Life Insurance available
  • Medical, Dental, Vision Insurance
  • Profit Sharing
  • Weekly Pay

We are a family business, locally owned and lead, operating across the Triangle Region of North Carolina. Established in 1979, today we employ over 200 team members in 4 locations, servicing a diversified portfolio of commercial clients. After 43+ years, we continue to operate with the same founding principles and values that have led to the growth and success that we enjoy today.

Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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