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Head Of Client Relations Jobs in Raleigh, NC (NOW HIRING)

Versana

Client Success Operations Lead

Raleigh, NC · On-site

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and Head of Product with Go-to-Market (GTM) execution for Versana new product launch, including ...

Versana

Client Success Operations Lead

Raleigh, NC

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Partner with the Director of Product Operations and Head of Product with Go-to-Market (GTM ...

Versana

Client Success Operations Lead

Raleigh, NC · On-site

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Partner with the Director of Product Operations and Head of Product with Go-to-Market (GTM ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results * Ability to maintain a profitable book of business by cross-collaborating and utilizing ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

$120 - $190/hr

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results * Ability to maintain a profitable book of business by cross-collaborating and utilizing ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results * Ability to maintain a profitable book of business by cross-collaborating and utilizing ...

Allied Universal

Director of Operations

Raleigh, NC · On-site

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results * Ability to maintain a profitable book of business by cross-collaborating and utilizing ...

Nutanix

Employee Relations Representative

Durham, NC · On-site +1

... range of ER support to our global employee client-base in a key role on a people-focused ER team ... As part of the Employee Relations team, you will have the flexibility to work remotely, with the ...

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All JobsHead Of Client Relations JobsHead Of Client Relations Jobs in Raleigh, NC

Head Of Client Relations information

See Raleigh, NC salary details

$51K

$142K

$240.1K

How much do head of client relations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for head of client relations in Raleigh, NC is $142,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $189,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head of client relations?

To excel as a Head Of Client Relations, you need a background in account management, business development, and strong industry knowledge, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, client analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, leadership, and strategic thinking enable effective client engagement and team management. These skills are vital for maintaining client satisfaction, driving business growth, and ensuring long-term partnerships.

How does the head of client relations typically collaborate with internal teams to enhance client satisfaction?

The Head of Client Relations works closely with internal departments such as sales, marketing, product development, and customer support to ensure client needs are understood and met. They often act as a bridge, relaying client feedback to relevant teams and coordinating cross-functional initiatives to improve the client experience. Regular meetings, collaborative projects, and clear communication channels are essential for aligning internal efforts with client expectations. This collaboration not only addresses current client issues but also helps identify opportunities for service enhancements and long-term relationship building.

What is the difference between Head Of Client Relations vs Client Account Manager?

AspectHead Of Client RelationsClient Account Manager
ResponsibilitiesOversees overall client relationship strategy, manages key accounts, leads client relationship teamsManages individual client accounts, maintains client satisfaction, handles day-to-day client communication
Required CredentialsTypically requires experience in client management, leadership skills, industry-specific knowledgeRequires strong communication skills, customer service experience, industry knowledge
Work EnvironmentStrategic, leadership-focused, often in senior management settingsOperational, client-facing, often in sales or customer service departments

The Head Of Client Relations focuses on strategic leadership and managing key client relationships at a higher level, while the Client Account Manager handles daily client interactions and account management. Both roles require strong communication skills and industry knowledge, but differ in scope and responsibilities.

What does a Head Of Client Relations do?

A Head of Client Relations oversees the development and maintenance of strong relationships with clients, ensuring their needs are met and satisfaction is high. They often coordinate with sales, marketing, and service teams, utilize CRM tools, and develop strategies to improve client retention and loyalty.

What job categories do people searching Head Of Client Relations jobs in Raleigh, NC look for?

The top searched job categories for Head Of Client Relations jobs in Raleigh, NC are:

Head Of Client Relations jobs near you
Infographic showing various Head Of Client Relations job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $142,027 per year, or $68.3 per hour.

Client Success Operations Associate

Versana

Raleigh, NC

Full-time

Re-posted 17 days ago

Job description

About Us:

Versana is an industry-backed fintech on a mission to make the syndicated loan market  better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest 
assured they are accessing the loan market’s most credible source of deal information.
About You:

The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana’s new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana’s new product. 

Key Responsibilities:
• Actively drive client participation and engagement to support a new Versana  product launch. 
• Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.
• Passionate about developing and implementing the ideal customer journey for a new product.
• Provide direct client training to drive adoption of Versana’s self-service technology solution.
• Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation. 
• Provide ongoing support to new clients with training and manual processing of the new product’s launch. 
• Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture
• Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses. 
• Adhere to internal and external onboarding and new product related SLAs, where applicable.
• Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.
Must Haves:
• 3 to 5 years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable.
• Prior experience with customer success in a start-up environment.
• Strong problem solving and analytical thinking skills, with a willingness to dive into details.
• Excellent communication and presentation skills. 
• Detailed knowledge of process planning.
• Experience in customer facing role highly desirable.
• Exposure to CRM platforms to track and follow up on customer requests.
• Understanding of financial products (must have).
• Comfortable engaging with personas at all levels at buy side and sell side firms. 
Equal Opportunity Employer:
 
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.