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Head Of Client Relations Jobs in Raleigh, NC (NOW HIRING)

IQVIA

Director, Client Services

Durham, NC · Hybrid

Ability to reward and discipline employees, as well as address employee relations issues and resolve problems * Direct the hiring and selection process of new Client Services positions, by ...

IQVIA

Director, Client Services

Durham, NC · Hybrid

Ability to reward and discipline employees, as well as address employee relations issues and resolve problems * Direct the hiring and selection process of new Client Services positions, by ...

SYNTEGON

Head of Service Sales, Food

Raleigh, NC · On-site

$170K - $200K/yr

Apply now and become part of our team! The Syntegon Technology Services location in Raleigh, North ... Lead the food packaging service sales team to support key strategic initiatives and client ...

Pwc

Sales Strategy and Operations Director

Raleigh, NC · On-site

$155K - $410K/yr

... level client relations. Translating the vision, you set the tone and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and ...

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All JobsHead Of Client Relations JobsHead Of Client Relations Jobs in Raleigh, NC

Head Of Client Relations information

See Raleigh, NC salary details

$51K

$142K

$240.1K

How much do head of client relations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for head of client relations in Raleigh, NC is $142,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $189,500.00 per year, depending on experience, location, and employer.

How does the head of client relations typically collaborate with internal teams to enhance client satisfaction?

The Head of Client Relations works closely with internal departments such as sales, marketing, product development, and customer support to ensure client needs are understood and met. They often act as a bridge, relaying client feedback to relevant teams and coordinating cross-functional initiatives to improve the client experience. Regular meetings, collaborative projects, and clear communication channels are essential for aligning internal efforts with client expectations. This collaboration not only addresses current client issues but also helps identify opportunities for service enhancements and long-term relationship building.

What does a head of client relations role do?

A head of client relations oversees the development and maintenance of strong relationships with clients to ensure satisfaction and retention. They coordinate communication between clients and internal teams, address client concerns, and develop strategies to improve service quality. Strong interpersonal, communication, and leadership skills are essential for this role.

What is the difference between Head Of Client Relations vs Client Account Manager?

AspectHead Of Client RelationsClient Account Manager
ResponsibilitiesOversees overall client relationship strategy, manages key accounts, leads client relationship teamsManages individual client accounts, maintains client satisfaction, handles day-to-day client communication
Required CredentialsTypically requires experience in client management, leadership skills, industry-specific knowledgeRequires strong communication skills, customer service experience, industry knowledge
Work EnvironmentStrategic, leadership-focused, often in senior management settingsOperational, client-facing, often in sales or customer service departments

The Head Of Client Relations focuses on strategic leadership and managing key client relationships at a higher level, while the Client Account Manager handles daily client interactions and account management. Both roles require strong communication skills and industry knowledge, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a head of client relations?

To excel as a Head Of Client Relations, you need a background in account management, business development, and strong industry knowledge, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, client analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, leadership, and strategic thinking enable effective client engagement and team management. These skills are vital for maintaining client satisfaction, driving business growth, and ensuring long-term partnerships.
What job categories do people searching Head Of Client Relations jobs in Raleigh, NC look for? The top searched job categories for Head Of Client Relations jobs in Raleigh, NC are:
Head Of Client Relations jobs near you
Infographic showing various Head Of Client Relations job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $142,027 per year, or $68.3 per hour.

Associate Vice President of Digital Marketing Strategies

Doist

Chapel Hill, NC • On-site

$120 - $180/hr

Other

Posted yesterday

New

Job description

Reports to: Senior Vice President of Client Relations Classification: Full-Time, Salaried Exempt Location: Remote (U.S.)


COMPANY OVERVIEW enrollmentFUEL is a comprehensive higher education Strategic Enrollment Management (SEM) solutions provider. Our holistic, tailored, and institution-specific approach uses detailed analysis, emerging and proven technologies, actionable reporting, and targeted tactics to help our client-partners meet their enrollment goals. Our services bring together all the elements of admissions and financial aid, including Student Search, digital marketing, effective communication plans, recruitment strategies, scholarship metrics, financial aid policy and process enhancements, CRM solutions, temporary staffing, coaching, and training. enrollmentFUEL is on a mission to delight, champion, and stretch college and university leaders with our winning culture, distinctive core values, and demonstrated expertise.


POSITION OVERVIEW

The Associate Vice President of Digital Strategies provides strategic leadership for enrollmentFUEL's digital pillar and serves as the primary advisor on digital marketing strategy for client-partner campaigns. The role leads the development, execution, optimization, and measurement of digital marketing initiatives designed to achieve client-partner enrollment goals and deliver measurable results. The AVP is responsible for client retention and driving growth in their pillar area.


KEY RESPONSIBILITIES

  • Serve as the primary strategic advisor to client institutions on digital advertising initiatives

  • Provide strategic oversight of multi-channel digital marketing engagements and ensure strong ROI for client-partners

  • Analyze past campaign performance to develop strategies that optimize ad budget and maximize outcomes

  • Oversee the development of keyword strategies, advertising copy, landing page content, and creative assets that drive engagement and conversion

  • Build trusted relationships with senior institutional leaders

  • Support retention and growth within client partnerships by identifying opportunities to expand digital and related enrollment services

  • Manage digital marketing and marketing automation team members

  • Serve as enrollmentFUELs internal subject matter expert on digital marketing

  • Contribute to the continued development of enrollmentFUELs digital marketing methodologies, tools, and solutions

  • Partner with the sales, client services, and operations teams to support discovery conversations, solution design, and proposals where digital marketing expertise is required

  • Represent enrollmentFUEL through conference presentations, professional engagement, and thought leadership within the higher education community

  • TRAVEL Periodic travel may be required; 2–4x per year


SUPERVISORY RESPONSIBILITIES

The Associate Vice President of Digital Strategies supervises the Digital Marketing pillar (team), including digital, marketing automation, and SEO staff members.


QUALIFICATIONS

  • Bachelor’s degree in Marketing, Advertising, Communications, or a related field required; Master’s degree preferred

  • Extensive experience developing, managing, and optimizing digital marketing campaigns; experience in higher education marketing preferred

  • Comprehensive knowledge of digital marketing platforms, influencer marketing, search engine and AI optimization, advertising metrics, analytics, and a willingness to stay abreast of emerging industry trends

  • Adaptability regarding new and changing processes and product changes

  • Demonstrated leadership and communication skills, with the ability to collaborate effectively across teams in a remote environment

  • Strong organizational, project management, and problem-solving abilities

  • Proficiency with Microsoft Office, Adobe Creative Suite, Canva, and other digital marketing content creation tools


EEO STATEMENT enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as protected by federal, state, or local laws.

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