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Client Operations Manager Jobs in Virginia (NOW HIRING)

Planned Companies

Operations Manager

Arlington, VA · On-site

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Planned Companies

Operations Manager

Arlington, VA

$75K - $80K/yr

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Lawelawe

Operations Manager

Chantilly, VA · On-site

$140K - $170K/yr

Our team works closely with each client to understand their specific business needs and deliver ... Overview The Operations Manager will oversee the daily operations of enterprise level business ...

Planned Companies

Operations Manager

Arlington, VA

$75K - $80K/yr

Planned Companies -Multi-Site-Operations Manager - Summary Schedule: Monday-Friday 8:00AM-5:00PM ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Planned Companies

Operations Manager

Arlington, VA · On-site

$75K - $80K/yr

Description Position at Planned Companies Planned Companies -Multi-Site-Operations Manager ... Ensures each client and guest receives a Warm Welcome and Fond Farewell. * Recruits, trains ...

Alutiiq

Operations Manager

Blackstone, VA · On-site

The Operations Manager oversees the contractor's labor force and deploys resources-tools, materials ... Interface with client representatives to ensure consistent and responsive service. Implement best ...

VTG

Operations Manager

Fort Belvoir, VA · On-site

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir, VA. What will you do? * Ensure implementation and production schedules are executed as planned * Manage ...

W3Global Inc.

Operations Manager

Leesburg, VA

$145K - $165K/yr

My client is seeking an experienced Operations Manager to lead operations at their natural gas plant in Northwest Virginia. * The facility includes two Siemens SGT6-5000F gas turbines, one Siemens ...

New

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Freyssinet, Inc

Operations Manager

Sterling, VA

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer/Client Focus * Strong Operational & Business Acumen * Knowledge of Aviation Regulations ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Maximus Global Services

Operations Manager

Sterling, VA · On-site

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer/Client Focus * Strong Operational & Business Acumen * Knowledge of Aviation Regulations ...

Integral

Operations Manager

Mclean, VA

The Operations Manager supports the United States (U.S.) Army C5ISR Center to develop advances ... Serve as the primary client relationship manager within the program office * Support capture ...

BrightView

Operations Manager

Mechanicsville, VA · On-site

The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Ensure client's work is delivered on time, within scope, and within forecast. 9. Resource Planning

Integral

Operations Manager

Mclean, VA · On-site

Overview The Operations Manager supports the United States (U.S.) Army C5ISR Center to develop ... Serve as the primary client relationship manager within the program office * Support capture ...

VTG

Operations Manager

Fort Belvoir, VA

Overview VTG is seeking an Operations Manager to support our client on-site at Fort Belvoir, VA. What will you do? * Ensure implementation and production schedules are executed as planned * Manage ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Virginia

Client Operations Manager information

See Virginia salary details

$44.1K

$122.6K

$134.3K

How much do client operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client operations manager in Virginia is $122,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,800.00 and $132,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Virginia? The most popular types of Client Operations jobs in Virginia are:
What are popular job titles related to Client Operations Manager jobs in Virginia? For Client Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Virginia look for? The top searched job categories for Client Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Client Operations Manager jobs? Cities in Virginia with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

Planned Companies

Arlington, VA • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 23 hours ago

Planned Companies rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

99th of 217 rated facilities management

Job description

Planned Companies –Multi-Site-Operations Manager – Job Description Summary

Schedule: Monday-Friday 8:00AM-5:00PM (availability to work some weekends and nights)

Salary: $75,000-$80,000

Location:  Multi-Site Arlington, Reston, Virgina, MD area.

A Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.

Primary Job Responsibilities:

 

  • Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
  • Maintain Client Satisfaction which will result in the retention of the Contract.
  • Ensures each client and guest receives a Warm Welcome and Fond Farewell.
  • Recruits, trains, motivates, supervises, and mentors team members - leads by example.
  • Ensure that all team members are trained to react intelligently and quickly to all emergency situations.
  • Use Company Approved Team Scheduler to ensure payroll budget compliance.
  • Complete necessary Payroll Tasks by Company deadlines.
  • Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
  • Smooth operation of contractor arrivals/departures and realtor/home buyer visits.
  • Covers shifts for team members to ensure proper staffing requirements are maintained.
  • Attends company meetings/trainings and ensures all team members participate in company training sessions.
Requirements:

 

  • Experience in a field supervisory or management level position, previous janitorial or hotel-like atmosphere.
  • Professional background in customer service and hospitality management.
  • Must be hospitality driven and offer any necessary assistance to clients and guests.
  • Must be able to coach and mentor team members.
  • Must possess the ability to multi-task.
  • Must possess ability to work in a team environment.
  • Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.
  • Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
  • Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
  • Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service.
  • Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
  • Diplomatically handle delicate and challenging client concerns.
  • Must be well versed in budgetary and cost control responsibilities.
  • Ability to lift 50 pounds.
  • Customer service: 5 years (Preferred)
  • Security experience: 3 years (preferred)


 

Benefits

  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. 
  • All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”  

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