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Client Operations Manager Jobs in Charlottesville, VA

MedSpeed

Operations Manager

Charlottesville, VA · On-site

... management of client relationships, and attainment of location service quality and profit ... operational procedures and identify improvement opportunities • Ensure accuracy and ongoing ...

MedSpeed

Operations Manager

Charlottesville, VA · On-site

Operations Manager Must be willing to travel to Richmond, VA 2-3x/week Join MedSpeed and help ... management of client relationships, and attainment of location service quality and profit ...

U.S. Lawns

Operations Manager

Charlottesville, VA · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

W3Global Inc.

Tooling Operations Manager

Louisa, VA · On-site

$80K - $95K/yr

About Our Client Our Client is a growing manufacturer of precision industrial products serving ... Position Summary Our Client is seeking a highly capable Tooling Operations Manager to lead quoting ...

Telus Digital

Manager, Delivery - CX AI

Charlottesville, VA · On-site

$100K - $160K/yr

... to client operations or support teams. * Own program-level governance for CCaaS engagements ... Manage project-level budgets, forecasts, and financials , including resource planning, utilization ...

Aramark

Director of Operations

Charlottesville, VA · On-site

$90K - $120K/yr

As a General Manager you will plan, manage, and guide multiple contracted services for a client ... Our General Managers are capable operations managers who lead a team to provide excellent service ...

Aramark

Director of Operations

Charlottesville, VA · On-site

$90K - $120K/yr

As a General Manager you will plan, manage, and guide multiple contracted services for a client ... Our General Managers are capable operations managers who lead a team to provide excellent service ...

Aramark

Director of Operations

Charlottesville, VA · On-site

$90K - $120K/yr

As a General Manager you will plan, manage, and guide multiple contracted services for a client ... Our General Managers are capable operations managers who lead a team to provide excellent service ...

Gaylor Electric

Project Manager

Charlottesville, VA · On-site

... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Charlottesville, VA

Client Operations Manager information

See Charlottesville, VA salary details

$44.1K

$122.7K

$134.4K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Charlottesville, VA is $122,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,900.00 and $132,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Charlottesville, VA? For Client Operations Manager jobs in Charlottesville, VA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Charlottesville, VA look for? The top searched job categories for Client Operations Manager jobs in Charlottesville, VA are:
What cities near Charlottesville, VA are hiring for Client Operations Manager jobs? Cities near Charlottesville, VA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Charlottesville, VA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $122,695 per year, or $59 per hour.

Operations Manager

MedSpeed

Charlottesville, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

MedSpeed rating

6.7

Company rating: 6.7 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

252nd of 359 rated logistics

Job description

Description
Operations Manager
Must be willing to travel to Richmond, VA 2-3x/weekJoin MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact.
Our Operations Manager role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives.
How you Will Contribute:
• Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
• Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
• Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
• Ensure accuracy and ongoing system maintenance of route, client and variable stop data
• Maintain positive client relationships through regular communication and prompt resolution of service exceptions
• Establish and maintain a clean, safe work environment and ensure compliance with company's Making Every Day Safe policy
• Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
• Assist operations team with projects to improve operational efficiency and service quality
• All other job-related duties as assigned
• Work to promote MedSpeed team culture
Skills for Success:
• Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field
• 3--5 years logistics or transportation work experience preferred, or 3+ years management experience preferred
• Successful experience applying quality management principles
• Strong project management skills
• Excellent written and oral communication, strong interpersonal skills
• Strong customer relation skills, demonstrated ability to interact with key decision makers
• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
• Collaborative work style, able to work well within and across departments
• Result & action oriented with a sense of urgency
• Rational thinker with the ability to excel in stressful situations
• Demonstrated leadership ability
• Strong computer skills, Microsoft Office Suite proficiency
Our Commitment to You:
MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com
As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws.
MedSpeed is an Equal Opportunity Employer

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