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Knowledge Operations Manager Jobs in Charlottesville, VA

Network Operations Manager

Waynesboro, VA · On-site

$81K - $109K/yr

Network Operations Supervisor/Manager (NOC) Location: Waynesboro, VA 3rd shift, Begin Sunday ... The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures ...

Network Operations Manager

Waynesboro, VA · On-site

$81K - $109K/yr

Company Description Network Operations Supervisor/Manager (NOC) Location: Waynesboro, VA 3rd shift ... The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures ...

Strong knowledge of safe and compliant execution in regulated operations. * Proven leadership ... Management, Key Performance Indicators (KPI), Lean Process Improvements, Manufacturing ...

Strong knowledge of safe and compliant execution in regulated operations. * Proven leadership ... Management, Key Performance Indicators (KPI), Lean Process Improvements, Manufacturing ...

Industry-specific knowledge of operations including point of sale systems * Virginia ABC Manager Certification (or ability to obtain) * ServSafe Certification Schedule Flexible Schedule, operations ...

... liquor knowledge Previous food and beverage management experience Must be at least 21 Preferred Serve safe certification Ability to read, interpret, and adjust operations based on profit and loss ...

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills ...

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills ...

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Knowledge Operations Manager information

See Charlottesville, VA salary details

$30.8K

$63K

$117.6K

How much do knowledge operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for knowledge operations manager in Charlottesville, VA is $62,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $76,900.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Charlottesville, VA look for? The top searched job categories for Knowledge Operations Manager jobs in Charlottesville, VA are:
What cities near Charlottesville, VA are hiring for Knowledge Operations Manager jobs? Cities near Charlottesville, VA with the most Knowledge Operations Manager job openings:

Network Operations Manager

Jericho HR Group

Waynesboro, VA • On-site

$81K - $109K/yr

Full-time

Re-posted 2 days ago


Job description

Job Description

Network Operations Supervisor/Manager (NOC)
Location: Waynesboro, VA
3rd shift, Begin Sunday- Thursday.
This position provides supervisor support of the TDM, SONET, DWDM and IP Networks. The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures within the functional areas of the organization. The position may perform administrative work relating to projects and assignments. This position will act as shift leader with supervisor responsibility.
Primary Duties:
    Manage NOC Analysts I, II, II and NOC Engineer - I, II in technical network support and outage/incident restoration.
    Provide point of Escalation for Customer and employees.
    Maintain Command and Control of all service/network restoration.
    Ensures proper ticket handling steps are followed, to include higher level management notification and escalation.
    Prepares outage reports to include root causes and action plans for future prevention.
    Develops employee skills and expertise; maintains a highly motivated, well-trained, innovative, and empowered workforce
    Complies and completes Reason for Outage (RFO) documents for customer consumption, utilizing ticket work logs and technical input from NOC Engineer.
    Performs analysis and studies to determine process improvement opportunities.
Supervisory Responsibilities:
    Strong work ethic and multi-tasking ability
    Set and communicate departmental goals that advance overall Company objectives.
    Manage department resources and projects effectively.
    Work with Human Resources to hire and train qualified productive employees.
    Lead, motivate, and coach employees to ensure satisfactory performance.
    Provide feedback and appraise employee performance using Company performance appraisal tools and programs.
    Conduct disciplinary actions as necessary according to Company guidelines.
    Work with Human Resources to prevent discriminatory and illegal employment practices in the workplace.
    Perform On -Call duties as necessary.
Requirements:
    College degree in Engineering or a related field
    3-5 years' professional level experience
    7+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.
We are looking for a person with the following working experience:
Ethernet IP, DWDM, Sonet, experience with configurations, working in and out of gear.

Additional Information

All your information will be kept confidential according to EEO guidelines.