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Client Operations Manager Jobs in Quebec (NOW HIRING)

Intelcom

Operations Supervisor

Saint-jerome, QC

Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching ... Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...

Geniac

As a Manager - Tax at RCGT, your responsibilities will include: * Meeting with clients, identifying ... Analyzing the impact of legislative changes on client operations; * Ensuring the application and ...

PGW Auto Glass

Gérant des opérations Sous la responsabilité : Directeur et ou Directeurs adjoint des ... client • Respecter toutes les normes et exigences en matière de santé et sécurité afin ...

Computer Share

Manager, Client Services

Montreal, QC · Hybrid

Manager Client Services Location: Montreal (Quebec), Canada (Hybrid) In this position, you'll be ... operational requirements of the business. Reporting to the General Manager, Issuer Services, the ...

IMP Group

Manager Client Experience

Dorval, QC · On-site

Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task ... Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Quebec

Client Operations Manager information

See Quebec salary details

$21K

$59.1K

$120K

How much do client operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for client operations manager in Quebec is $59,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are popular job titles related to Client Operations Manager jobs in Quebec? For Client Operations Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Quebec look for? The top searched job categories for Client Operations Manager jobs in Quebec are:
Client Operations Manager jobs near you

Operations Supervisor

Intelcom

Saint-jerome, QC

Full-time

Posted 11 days ago

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and warehouse checks.

  • Supervise warehouse traffic, vanauditsand ensure safe vehicle movements.

  • Ensure warehouse cleanliness and organization.

  • Respond to emergencies asrequired.

  • Cleaning, general housekeeping

Operations and Logistics

  • Oversee shipping, receiving, dispatching, and inventory management.

  • and package dispatching process.

  • Conduct quality checkups on return pickups and return to the client process.

  • Create/confirm driver bookings with relevant BPs.

  • Generate the next day's route plan and send optimization emails to the Optimization team.

  • Conduct IDCs/Drivers check in/ out, loading

  • Unload trailers and verify freight against manifests.

  • Assistwith sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

  • Maintainaccuratedelivery, incident, and inventory logs, andsubmitcomprehensive daily reports.

  • Complete daily reports andsubmitto the clients, Stationteamand Manager (AMZ Daily Case report, Shift Handover, etc.).

  • Audit Proof of Delivery (POD) reports andreportback on compliance to IDC liaison

  • Complete daily timesheets andsubmitto the Station Manager.

  • Perform data entry as needed.

Team leadership and Customer service

  • Assign daily tasks to staff,monitorproductivity, and ensure compliance with SOPs

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

  • Address delivery complaints, damages, or lost packages promptly.

  • Ensure high service standards and customer satisfaction.

  • Evaluate and assess employeeperformance, workplaceconduct and compliance asrequired, including discipline whereappropriate.

  • Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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