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Client Onboarding Jobs in Virginia (NOW HIRING)

ADP

Implementation Specialist II

Norfolk, VA · On-site

ADP is hiring a Client Onboarding Specialist . * Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? * Are you a continuous learner who ...

Solid Rock Recruiting LLC

Tax Manager

Fairfax, VA · Hybrid

$120K - $165K/yr

Lead, mentor, and develop team members through review and training * Assist partners with business development, client onboarding, and workflow efficiency Qualifications * Active CPA license ...

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Client Onboarding information

See Virginia salary details

$14

$31

$53

How much do client onboarding jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client onboarding in Virginia is $31.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $34.57 per hour, depending on experience, location, and employer.

What is a client onboarding?

A Client Onboarding job involves guiding new clients through the initial setup and integration process with a company’s products or services. This role ensures a smooth transition by addressing client needs, providing necessary training, and coordinating with internal teams. Effective onboarding helps establish strong relationships, improves customer satisfaction, and sets clients up for long-term success.

What are the key skills and qualifications needed to thrive in client onboarding?

To thrive as a Client Onboarding professional, you need strong project management skills, attention to detail, and a solid understanding of your company's products or services, often supported by relevant experience in customer service or account management. Familiarity with customer relationship management (CRM) systems, onboarding software, and documentation tools is typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help set top performers apart. These skills are essential to ensure a smooth, positive experience for new clients, fostering long-term satisfaction and retention.

What are some common challenges faced in client onboarding, and how can I effectively overcome them?

Client Onboarding professionals often encounter challenges such as managing multiple client expectations, coordinating with various internal teams, and addressing unique client requirements within tight deadlines. To overcome these obstacles, it’s important to stay organized, proactively communicate updates, and set clear expectations with both clients and colleagues. Building strong relationships and understanding each client's specific needs can also help prevent misunderstandings and create a smoother onboarding experience. Many companies offer ongoing training and supportive team structures to help you navigate and succeed in these situations.

How to become a client onboarding specialist?

To become a client onboarding specialist, candidates typically need a bachelor's degree in business, communications, or a related field, along with strong communication and organizational skills. Experience in customer service, account management, or sales can be beneficial, and familiarity with customer relationship management (CRM) tools is often required. Certifications in project management or customer success can enhance prospects in this role.

What are the most commonly searched types of Client Onboarding jobs in Virginia?

The most popular types of Client Onboarding jobs in Virginia are:

What are popular job titles related to Client Onboarding jobs in Virginia?

For Client Onboarding jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Client Onboarding jobs in Virginia look for?

The top searched job categories for Client Onboarding jobs in Virginia are:

Client Onboarding jobs near you
Infographic showing various Client Onboarding job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,039 per year, or $31.7 per hour.

Benefits Coordinator (Fully Remote)

McQuade Organization

Annandale, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.

  • Serve as a primary point of contact for clients regarding their employee benefits
  • Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way
  • Recommend solutions tailored to clients’ needs and help them make informed decisions
  • Host virtual meetings to review benefits, plan updates, and enhancements
  • Build strong client relationships and identify opportunities to expand the services they use
  • Provide responsive support to ensure a smooth and positive client experience
  • Collaborate with internal teams to ensure accurate information and timely responses
  • Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans.
  • Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals.
  • Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment
  • Stay up to date on benefits offerings, company processes, and industry trends
  • Strong communication and presentation skills—you can explain complex information clearly
  • Comfortable speaking with clients via phone and video (Zoom)
  • Organized and detail-oriented, able to manage multiple client needs
  • Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto)
  • Self-motivated and able to work independently in a remote setting
  • Positive attitude and willingness to learn

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