ZipRecruiter

Log In

1

Client Onboarding Associate Jobs in Virginia (NOW HIRING)

W3Global Inc.

Client Service Associate

Roanoke, VA

$80K - $110K/yr

Client Service Associate About the Opportunity Our client is an established, independent wealth ... Key Responsibilities Manage the client onboarding process from start to finish while providing ...

Aon

Client Success Manager

Mclean, VA · On-site

Responsibilities Client Onboarding & Management * Manage the daily onboarding and operational ... by an associate to successfully perform the essential functions of this job: * Must be able to ...

New

NFP Corp

Client Success Manager

Mclean, VA · On-site

Responsibilities Client Onboarding & Management * Manage the daily onboarding and operational ... by an associate to successfully perform the essential functions of this job: * Must be able to ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

Responsibilities Client Onboarding & Management * Manage the daily onboarding and operational ... by an associate to successfully perform the essential functions of this job: * Must be able to ...

Valley Wealth Group

Client Service Associate

Roanoke, VA · On-site

$70K - $85K/yr

... Associate role is one of the most critical in our Group. You will serve as a key point of contact ... Manage client onboarding end-to-end as well as general client service * Serve as a key point of ...

New

Valley Wealth Group

Client Service Associate

Roanoke, VA · On-site

$70K - $85K/yr

... Associate role is one of the most critical in our Group. You will serve as a key point of contact ... Manage client onboarding end-to-end as well as general client service * Serve as a key point of ...

New

BuzzTech Media

Regional Sales Associate

Virginia Beach, VA · On-site

$70K - $85K/yr

Regional Sales Associate BuzzTechMedia is a digital solutions company assisting businesses and ... Qualify leads and support the full sales cycle from first contact to client onboarding * Maintain ...

AEG

Client Relations

Virginia Beach, VA · On-site

$34K - $43K/yr

Facilitate client onboarding, ensuring a smooth and positive transition into ENA Sports Group. * Gather and relay client feedback to relevant departments, contributing to the continuous improvement ...

next page

Showing results 1-20

All JobsClient Onboarding Associate JobsClient Onboarding Associate Jobs in Virginia

Client Onboarding Associate information

See Virginia salary details

$13

$25

$41

How much do client onboarding associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client onboarding associate in Virginia is $25.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.37 per hour, depending on experience, location, and employer.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What are the most commonly searched types of Client Onboarding jobs in Virginia?

The most popular types of Client Onboarding jobs in Virginia are:

What are popular job titles related to Client Onboarding Associate jobs in Virginia?

For Client Onboarding Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Client Onboarding Associate jobs in Virginia look for?

The top searched job categories for Client Onboarding Associate jobs in Virginia are:

What cities in Virginia are hiring for Client Onboarding Associate jobs?

Cities in Virginia with the most Client Onboarding Associate job openings:

Client Onboarding Associate jobs near you
Infographic showing various Client Onboarding Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $53,542 per year, or $25.7 per hour.

Implementation Specialist I / Client Onboarding

ADP

Norfolk, VA • On-site

$20 - $21/hr

Full-time

PTO

Re-posted 22 days ago

Job description

ADP is hiring Implementation Specialists for client onboarding. This is a hybrid position working 3 days in the office and 2 days at home each week.
  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications
  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
$20.00 - $21.00 / hour
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

FacebookTwitter

View All ADP Jobs

Apply