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Client Onboarding Associate Jobs in Virginia (NOW HIRING)

Join Aprio's Client Accounting Services team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for an Onboarding Associate ...

Client Service Associate

Roanoke, VA · On-site

$80K - $110K/yr

Client Service Associate About the Opportunity Our client is an established, independent wealth ... Key Responsibilities Manage the client onboarding process from start to finish while providing ...

Associate Advisor Why work for our firm? WealthCrossing is a wealth management firm that takes ... New Client Onboarding and Investment Integration: Collaborate with Advisors and Operations to ...

Associate Advisor Why work for our firm? WealthCrossing is a wealth management firm that takes ... New Client Onboarding and Investment Integration: Collaborate with Advisors and Operations to ...

Associate Advisor Why work for our firm? WealthCrossing is a wealth management firm that takes ... New Client Onboarding and Investment Integration: Collaborate with Advisors and Operations to ...

Coordinate account onboarding, documentation, and maintenance activities * Assist with preparation ... Client Associate role please apply below. Pay Details: $60,000.00 to $80,000.00 per year Search ...

Coordinate account onboarding, documentation, and maintenance activities * Assist with preparation ... Client Associate role please apply below. Pay Details: $60,000.00 to $80,000.00 per year Search ...

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Client Onboarding Associate information

See Virginia salary details

$13

$25

$41

How much do client onboarding associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client onboarding associate in Virginia is $25.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is a client onboarding associate?

A client onboarding associate is a professional responsible for guiding new clients through the onboarding process, ensuring all necessary documentation and account setup are completed efficiently. They often communicate with clients, coordinate internal teams, and use customer relationship management (CRM) tools to facilitate a smooth transition into the company's services.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.
What are the most commonly searched types of Client Onboarding jobs in Virginia? The most popular types of Client Onboarding jobs in Virginia are:
What are popular job titles related to Client Onboarding Associate jobs in Virginia? For Client Onboarding Associate jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Client Onboarding Associate jobs? Cities in Virginia with the most Client Onboarding Associate job openings:
Infographic showing various Client Onboarding Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $53,542 per year, or $25.7 per hour.

Client Service Associate - Newport News, Virginia

LPL Financial

Newport News, VA • On-site

$23.52 - $39.17/hr

Other

Medical, Retirement, PTO

Re-posted 8 days ago


LPL Financial rating

7.3

Company rating: 7.3 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

124th of 150 rated financial services


Job description

Client Service Associate

This role is 100% onsite in Newport News, Virginia

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

As a Client Service Associate, you will provide comprehensive administrative and operational support within the financial advisor's practice. This pivotal role focuses on enhancing client relationships, ensuring compliance with industry regulations, and supporting the firm's growth initiatives. The ideal candidate possesses strong organizational skills, exceptional client service abilities, and a thorough understanding of financial products and services.

Responsibilities

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and educating them on firm services and solutions. Assist with account-related requests, including transactions, maintenance, and online access, while ensuring compliance with regulatory standards. Manage client onboarding by collecting documentation, assessing risk profiles, and maintaining accurate records. Prepare reports and meeting materials, monitor account alerts, and support audits and regulatory reviews. Collaborate with financial advisors on business plans, marketing initiatives, and client engagement strategies. Perform administrative tasks such as scheduling, travel arrangements, and expense reporting, and actively participate in training and firm initiatives to stay current on policies and platforms.

What Are We Looking For?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements
  • Ability to go in office M-F
  • 2+ years of experience working with Financial Advisors, Branch and Home Office support teams as a Client Service Associate
  • Active Series 7 and/or 66 preferred or (must be obtained within a year of employment)
Preferences
  • Financial Planning Background: Familiarity with planning concepts and tools to assist with annual updates, account monitoring, and client reviews.
  • Experience in Wealth Management or Advisory Support: Ability to manage account paperwork, ACATs, wires, and client onboarding.
  • CRM and Technology Proficiency: Comfortable maintaining client data, scheduling meetings, and resolving online access issues.
  • Strong Organizational Skills: Capable of handling multiple responsibilities such as preparing agendas, coordinating client gifts, and managing compliance follow-ups.
  • Excellent Communication Skills: Professional interaction with clients for reminders, requests, and service needs.

Pay Range: $23.52-$39.17/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.


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