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Client Onboarding Jobs in Virginia (NOW HIRING)

Aon

Client Success Manager

Mclean, VA · On-site

Ensure onboarding is delivered consistently and within established timelines * Function as the key contact for plan sponsor clients, handling regular communication and support Client Engagement ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

Ensure onboarding is delivered consistently and within established timelines * Function as the key contact for plan sponsor clients, handling regular communication and support Client Engagement ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

Ensure onboarding is delivered consistently and within established timelines * Function as the key contact for plan sponsor clients, handling regular communication and support Client Engagement ...

AEG

Client Relations

Virginia Beach, VA · On-site

$34K - $43K/yr

Facilitate client onboarding, ensuring a smooth and positive transition into ENA Sports Group. * Gather and relay client feedback to relevant departments, contributing to the continuous improvement ...

corpay

Project Manager - Implementations

Richmond, VA · Remote

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

corpay

Project Manager - Implementations

Richmond, VA · Remote

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

corpay

Project Manager - Implementations

Richmond, VA · Remote

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

Manage client onboarding, transitions and change requests to ensure a seamless experience. * Monitor client satisfaction and proactively address concerns to maintain strong, long-term partnerships.

MCI Careers

Client Services Manager

Richmond, VA · On-site

Manage client onboarding, transitions and change requests to ensure a seamless experience. * Monitor client satisfaction and proactively address concerns to maintain strong, long-term partnerships.

MCI Careers

Client Services Manager

Richmond, VA · On-site

Manage client onboarding, transitions and change requests to ensure a seamless experience. * Monitor client satisfaction and proactively address concerns to maintain strong, long-term partnerships.

W3Global Inc.

Client Service Associate

Roanoke, VA · On-site

$80K - $110K/yr

Key Responsibilities Manage the client onboarding process from start to finish while providing ongoing client support. Serve as a primary point of contact for clients by responding to inquiries ...

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Client Onboarding information

See Virginia salary details

$14

$31

$53

How much do client onboarding jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client onboarding in Virginia is $31.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $34.57 per hour, depending on experience, location, and employer.

What is a client onboarding?

A Client Onboarding job involves guiding new clients through the initial setup and integration process with a company’s products or services. This role ensures a smooth transition by addressing client needs, providing necessary training, and coordinating with internal teams. Effective onboarding helps establish strong relationships, improves customer satisfaction, and sets clients up for long-term success.

What are the key skills and qualifications needed to thrive in client onboarding?

To thrive as a Client Onboarding professional, you need strong project management skills, attention to detail, and a solid understanding of your company's products or services, often supported by relevant experience in customer service or account management. Familiarity with customer relationship management (CRM) systems, onboarding software, and documentation tools is typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help set top performers apart. These skills are essential to ensure a smooth, positive experience for new clients, fostering long-term satisfaction and retention.

What are some common challenges faced in client onboarding, and how can I effectively overcome them?

Client Onboarding professionals often encounter challenges such as managing multiple client expectations, coordinating with various internal teams, and addressing unique client requirements within tight deadlines. To overcome these obstacles, it’s important to stay organized, proactively communicate updates, and set clear expectations with both clients and colleagues. Building strong relationships and understanding each client's specific needs can also help prevent misunderstandings and create a smoother onboarding experience. Many companies offer ongoing training and supportive team structures to help you navigate and succeed in these situations.

How to become a client onboarding specialist?

To become a client onboarding specialist, candidates typically need a bachelor's degree in business, communications, or a related field, along with strong communication and organizational skills. Experience in customer service, account management, or sales can be beneficial, and familiarity with customer relationship management (CRM) tools is often required. Certifications in project management or customer success can enhance prospects in this role.

What are the most commonly searched types of Client Onboarding jobs in Virginia?

The most popular types of Client Onboarding jobs in Virginia are:

What are popular job titles related to Client Onboarding jobs in Virginia?

For Client Onboarding jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Client Onboarding jobs in Virginia look for?

The top searched job categories for Client Onboarding jobs in Virginia are:

Client Onboarding jobs near you
Infographic showing various Client Onboarding job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,039 per year, or $31.7 per hour.

Implementation Specialist I / Client Onboarding

ADP

Norfolk, VA • On-site

$20 - $21/hr

Full-time

PTO

Re-posted 24 days ago

Key responsibilities

  • Answer calls from clients and follow up on open items to ensure client needs are met and clients are comfortable using ADP products and services.

  • Create onboarding experiences for clients by implementing ADP technologies and helping clients develop skills and confidence in using the products.

  • Collaborate with internal teams such as sales and customer service to exchange routine information and support client onboarding processes.

Job description

ADP is hiring Implementation Specialists for client onboarding. This is a hybrid position working 3 days in the office and 2 days at home each week.
  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications
  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
$20.00 - $21.00 / hour
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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