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Client Manager Jobs in Utica, MI (NOW HIRING)

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We're looking for a Client Relationship Manager who thrives on ownership. You'll manage a robust book of business in the Employee Benefit Insurance space -- serving as the primary point of contact ...

IS Client Service Manager

Detroit, MI · On-site

$70 - $100/hr

GENERAL FUNCTION In partnership with FTIS Relationship Managers, oversees and owns client service for assigned institutional clients. Ensures all interactions with clients lead to retention, loyalty ...

New

In partnership with FTIS Relationship Managers, oversees and owns client service for assigned institutional clients. Ensures all interactions with clients lead to retention, loyalty, and overall ...

New

As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...

As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...

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Client Manager information

See Utica, MI salary details

$30.1K

$60.3K

$97.6K

How much do client manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client manager in Utica, MI is $60,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $71,200.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What are the most commonly searched types of Client jobs in Utica, MI?

The most popular types of Client jobs in Utica, MI are:

What cities near Utica, MI are hiring for Client Manager jobs?

Cities near Utica, MI with the most Client Manager job openings:

Infographic showing various Client Manager job openings in Utica, MI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,304 per year, or $29 per hour.

Senior Client Manager - Executive Risk

Unison Risk Advisors

Bloomfield Hills, MI

Full-time

Re-posted 4 days ago


Job description

Senior Client Manager, Executive Risk – Job Description

Position Summary

Responsible for providing external support to clients for an assigned book of business, while directing internal client service resources. This role collaborates with Sales, Client Executives, and internal teams to deliver comprehensive Property & Casualty solutions, ensuring client needs are met and existing business is retained and grown. The position operates as both a strategic advisor and hands-on service leader responsible for client satisfaction, program execution, and relationship management.

Key Responsibilities

Functional Leadership & Ownership

·         Serves as the primary client contact for an assigned book of business, leading the design, communication, and execution of Property & Casualty programs.

·         Provides direction to internal client service team members to ensure consistent, high-quality service delivery.

·         Acts as a subject matter expert in risk assessment, coverage design, and carrier engagement.

Hands-On Execution & Delivery

·         Performs risk assessments to identify client exposures and recommend appropriate coverage solutions.

·         Compiles underwriting data and markets accounts to carrier partners to secure optimal coverage and pricing.

·         Executes day-to-day service activities including endorsements, certificates, billing support, and coverage inquiries.

·         Leads onboarding of new clients, ensuring compliance standards and data accuracy.

Reporting, Quality & Operational Support

·         Ensures all client deliverables are accurate, timely, and aligned with service expectations.

·         Manages proposals, contract reviews, and binding communications.

·         Coordinates stewardship reporting to communicate value delivered to clients.

Cross-Functional Partnership & Integration

·         Partners with Sales and Client Executives to support new business, retention, and growth goals.

·         Maintains strong relationships with carriers, underwriters, and internal stakeholders.

·         Collaborates across teams to deliver the Client Service Deliverable model.

Growth, Change & Special Initiatives

·         Supports growth initiatives and participates in strategic client planning.

·         Represents the organization in client meetings, carrier meetings, and industry events.

·         Leads or contributes to special projects and team initiatives.

Process Improvement & Best Practices

·         Identifies opportunities to improve workflows, service delivery, and operational efficiency.

·         Stays current on industry trends, carrier appetites, and regulatory changes.

·         Supports training and development of team members and may mentor new employees.

Accountability

·         Retaining and growing client relationships through exceptional service delivery.

·         Delivering accurate, timely, and high-quality insurance solutions.

·         Maintaining strong carrier and client relationships.

·         Ensuring compliance with agency standards and industry requirements.

Qualifications

Required

·         Property & Casualty License.

·         5–10+ years of commercial lines experience.

·         Prior client management and P&C support experience.

·         Strong relationship management and communication skills.

·         Ability to work independently and execute with minimal oversight.

Preferred

·         Bachelor’s degree (preferred but not required).

·         Advanced industry designations or continuing education.

Key Competencies

·         Commercial Lines Technical Expertise

·         Strategic Thinking and Problem Solving

·         Client Relationship Management

·         Sales Acumen and Growth Mindset

·         Communication and Presentation Skills

·         Accountability and Ownership

 
Employment Type: FULL_TIME