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Client Implementation Project Manager Jobs in Cleveland, OH

... implementation • Prepare project correspondence and presentations as needed for status reports ... client proposal review presentations Preferred : • Project Management Professional (PMP ...

MES Project Manager

Aurora, OH · On-site

$90K - $140K/yr

Ensure efficient, effective solution development and sustainable implementation * Prepare project ... Ability to present key project execution plan highlights and differentiators for client proposal ...

MES Project Manager

Aurora, OH · On-site

$90K - $140K/yr

Ensure efficient, effective solution development and sustainable implementation * Prepare project ... Ability to present key project execution plan highlights and differentiators for client proposal ...

Ideate and implement project management frameworks and best practices. * Bachelors Degree in ... Ability to present key project execution plan highlights and differentiators for client proposal ...

Implement project documentation governance that is aligned with company and client requirements ... Kahua or similar project management software experience required. Smartsheet experience is ...

Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Project Manager

Cleveland, OH · On-site

$100K - $130K/yr

Manage client expectations in engagements where technology projects intersect with professional ... Experience with ERP, CRM, or practice management system implementations. * Familiarity with ...

Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

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Client Implementation Project Manager information

See Cleveland, OH salary details

$39.8K

$109.1K

$181.4K

How much do client implementation project manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client implementation project manager in Cleveland, OH is $109,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $136,700.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Cleveland, OH?

For Client Implementation Project Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Cleveland, OH look for?

The top searched job categories for Client Implementation Project Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Client Implementation Project Manager jobs?

Cities near Cleveland, OH with the most Client Implementation Project Manager job openings:

Infographic showing various Client Implementation Project Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $109,092 per year, or $52.4 per hour.

Full-time

Retirement, PTO

Re-posted 13 days ago


Job description

Company Description
Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.
ContiTech is one of the world's leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 39,000 employees in more than 40 countries and sales of some 6.4 billion euros (2024), the global industrial partner is active with core branches in Asia, Europe and North and South America.
Are you ready to shape the future with us?
Job Description
Position Summary
We are seeking an experienced Project Manager to lead the planning, execution, and delivery of large-scale SAP S/4HANA implementation. The Project Manager will be responsible for managing all phases of the local implementation, including local project initiation, requirements gathering, working to find solutions, system implementation, testing, training, deployment, and post-go-live support.
This role requires strong leadership, stakeholder management, and SAP transformation experience to ensure successful delivery within scope, budget, timeline, and quality objectives.
This role is Hybrid 3 days a week at any ContiTech site in the US.
HOW YOU WILL MAKE AN IMPACT
Project Leadership & Governance
  • Lead local end-to-end SAP S/4HANA implementation projects from initiation through post-production support.
  • Establish local project governance, communication plans, reporting structures, and escalation processes.
  • Develop and maintain detailed local project plans, schedules, budgets, resource plans, and risk registers.
  • Monitor local project performance and ensure alignment with business objectives and strategic priorities.
  • Facilitate steering committee meetings and provide executive-level status reporting.

Stakeholder Management
  • Collaborate with executive sponsors, business leaders, functional teams, IT teams, and external implementation partners.
  • Manage stakeholder expectations and ensure effective communication throughout the project lifecycle.
  • Drive decision-making and issue resolution across cross-functional teams.

Program Delivery
  • Coordinate functional and technical workstreams including Finance, Supply Chain, Manufacturing, Purchasing, Sales, Quality, and others as needed.
  • Oversee local project deliverables, milestones, dependencies, and critical path activities.
  • Ensure adherence to SAP Activate methodology and project management best practices.
  • Manage scope, change requests, and project documentation.

Risk & Quality Management
  • Identify local project risks, issues, and dependencies and develop mitigation strategies.
  • Monitor project quality metrics and ensure deliverables meet business and technical requirements.

Change Management & Training
  • Partner with organizational change management teams to support user adoption.
  • Ensure training plans, communications, and readiness activities are executed effectively.
  • Support business process transformation and organizational alignment efforts.

Testing & Deployment
  • Oversee system integration testing, user acceptance testing (UAT), and deployment planning.
  • Coordinate cutover activities and go-live readiness assessments.
  • Lead post-go-live stabilization efforts and transition to operational support teams.

Qualifications
Required Qualifications
  • Bachelor's degree in Information Technology, Business Administration, Engineering, Project Management, Supply Chain Management, or a related field or 4 years of experience with SAP in lieu of a degree
  • 2.+ years of project management experience, including leading enterprise ERP implementations.
  • 2+ years of SAP/ ERP experience.
  • Proven track record delivering complex, multi-workstream ERP transformation programs.
  • Strong knowledge of project management methodologies (PMI, Agile, Hybrid, Waterfall).
  • Experience managing budgets, timelines, resources, risks, and vendor relationships.
  • Excellent leadership, communication, presentation, and stakeholder management skills.
  • Up to 50% travel based on location

Preferred Qualifications
  • Knowledge of SAP modules including FI/CO, MM, SD, PP, EWM, and/or TM.
  • Experience leading global or multi-site implementations.
  • Familiarity with data migration, system integrations, testing strategies, and change management frameworks.
  • 5+ years of project management experience, including leading enterprise ERP implementations.

Key Competencies
  • Strategic Planning
  • Program Governance
  • Risk Management
  • Cross-Functional Leadership
  • Change Management
  • Conflict Resolution
  • Decision Making
  • Communication & Presentation Skills

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
Additional Information
THE PERKS
• Immediate Benefits
• Paid Time Off
• Tuition Assistance & Employee Discounts
• Employer 401(k) Match
• Competitive Bonus Programs
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!
EEO-Statement:
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
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