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Client Implementation Project Manager Jobs in Hilliard, OH

CFS

Sr. Legal Project Manager

Columbus, OH · On-site

Senior Project Manager Position Summary Our client is seeking a Senior Project Manager to support ... Drive process improvement initiatives and implement project management best practices. * Maintain ...

Michael Page USA

Project Manager

Columbus, OH · On-site

$130K - $150K/yr

Description The Senior Project Manager will be responsible for: Oversee the successful management ... client. Develop and implement site utilization plan and establishes needed crew sizes Profile The ...

Focused HR Solutions

1-20-Sr Project Manager

Columbus, OH · On-site

$80 - $100/hr

Our direct client has an opening for a Sr Project Manager position # 737430. This position is for ... Proven experience in technical specialty across large and complex implementations and systems ...

NESCO Inc

Client Support Specialist

Columbus, OH · On-site

$16.75 - $22.75/hr

Successful candidates will receive cross-functional training in Customer Service, Help Desk Operations, Product Implementation, Project Management, Logistics, and Client Support. Individuals who ...

GBQ Holdings LLC

Project Manager

Columbus, OH · On-site

Title: Project Manager Exempt or Non-Exempt: Exempt Work Area | Department: Columbus Office ... Client Focus * Build relationships within the firm, developing and implementing strategies to meet ...

GBQ Holdings LLC

Project Manager

Columbus, OH · On-site

Title: Project Manager Exempt or Non-Exempt: Exempt Work Area | Department: Columbus Office ... Client Focus * Build relationships within the firm, developing and implementing strategies to meet ...

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Client Implementation Project Manager information

See Hilliard, OH salary details

$38.8K

$106.3K

$176.8K

How much do client implementation project manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client implementation project manager in Hilliard, OH is $106,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $133,300.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

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Client Implementation Project Manager jobs near you

Senior Implementation Project Manager

Dublin, OH • Hybrid

Management Institute of Canada
See more jobs at Management Institute of Canadaexternal

Full-time

Medical, Retirement

Re-posted 19 days ago

Job description

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. Werecognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

  • We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

  • Free use of our on-site tness center, gym sports, group exercise classes, and game room

  • Onsite catering and cafeteria subsidized by OCLC

  • Health and wellness events

  • Work environments with individual and team spaces and the latest technology tools

  • Paid parental leave and adoption assistance

  • Tuition reimbursement and Public Service Loan Forgiveness eligibility

  • Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:This is a high-volume project focused role. An integral position with our Customer Operations division, the Senior Implementation Project Manager helps libraries achieve success with OCLC's products and services. The position works directly with library staff (virtually and onsite) to help partners adopt new workflows and successfully deploy innovative technology.

Responsibility:

On a day-to-day basis, the Senior Implementation Project Manager:

  • Leads and manages technology projects from initiation through completion - all phases and deliverables.
  • Conducts virtual and onsite workflow analysis with libraries to propose and present operational practices, recommend service options, and assist libraries to make decisions regarding the migration of data and integrations of new software and tools into their workflows.
  • Reviews, revises, and builds technology implementation programs, as assigned and/or proposed.
  • Coordinates with Order Services, Training, Documentation, and Support teams to ensure that a library smoothly transitions from sales to implementation and implementation to ongoing support.
  • Collects, analyzes, and reports library satisfaction data related to implementation programs.
  • Tracks, monitors, manages, and reports on planned and in-progress projects for which they are assigned.
  • Apply new technology to improve efficiency and expand capabilities.

Other Responsibilities:

  • Design, develop, deploy, deliver, and refine implementation programs for libraries.
  • Own assigned projects from initiation to completion.
  • Configure service options and manage migrations of library data.
  • Provide consultative services to OCLC member libraries, including workflow analysis and recommendations.
  • Travel to OCLC member libraries to provide onsite consultative services, including workflow analysis and recommendations.

Requirements:

  • Master of Library Science Degree (MLIS)
  • Experience managing projects and programs with successful outcomes. Demonstrating flexibility, adaptability, resiliency, and tenacity.
  • Experience working collaboratively with colleagues and peers.
  • Superior communication skills.
  • Ability to be proactive and to think critically to solve problems.

Desired but not required:

  • Bilingual (Spanish)
  • Experience managing technical applications and protocols, including but not limited to ILS, EZproxy, hosted and non-hosted applications, user authentication, MySQL, CSS, SIP/SIP2, APIs...
  • Comfortable applying new technologies to daily work to drive efficiencies.

Working Conditions:Normal office environment.

ADA/EAA:The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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