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Software Implementation Manager Jobs in Hilliard, OH

VPL, Inc

Implementation Manager

Columbus, OH · On-site

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

VPL, Inc

Implementation Manager

Columbus, OH · Remote

What We're Looking For The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between ...

AssistIQ

Implementation Manager

Columbus, OH

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant ... About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ...

AssistIQ

Implementation Manager

Columbus, OH · On-site +1

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant ... About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ...

AssistIQ

Implementation Manager

Columbus, OH · Remote

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant ... About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ...

AssistIQ

Sr. Implementation Manager

Columbus, OH

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant ... As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ...

AssistIQ

Sr. Implementation Manager

Columbus, OH · Remote

Our AI-driven software solution provides highly accurate, seamless capture of supply and implant ... As a Senior Implementation Manager, you will lead complex, multi-site deployments of AssistIQ ...

Socket.dev

Customer Implementation Manager

Columbus, OH · On-site

$70 - $100/hr

Proficiency in project management software (e.g., Jira, Asana) * Experience with Salesforce is a ... What We Offer: As a Customer Implementation Manager, you will receive competitive pay, bonus ...

Gee Group

AI Implementation Manager

Columbus, OH · On-site

$110K - $150K/yr

... Manager is responsible for overseeing the implementation, optimization, and support of AI-powered ... Qualifications * 5+ years of experience supporting enterprise software, business systems ...

Harris

Implementation Specialist

Delaware, OH · On-site

$65K - $75K/yr

... software company providing a full suite of products, including Jail Management Systems, Police ... As a Software Implementation Consultant, Software Support, you will have the opportunity to work in ...

Edi Matrix LLC

Software Tester Salesforce

Columbus, OH · On-site

Testing and Implementation; creates detailed test designs and test plans; creates and reviews test ... Systems performance management 13. Requirements analysis principles and methods 14. Back-up and ...

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Software Implementation Manager information

See Hilliard, OH salary details

$56.7K

$97.3K

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How much do software implementation manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for software implementation manager in Hilliard, OH is $97,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $114,900.00 per year, depending on experience, location, and employer.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What job categories do people searching Software Implementation Manager jobs in Hilliard, OH look for?

The top searched job categories for Software Implementation Manager jobs in Hilliard, OH are:

What cities near Hilliard, OH are hiring for Software Implementation Manager jobs?

Cities near Hilliard, OH with the most Software Implementation Manager job openings:

Software Implementation Manager jobs near you

Implementation Manager

VPL, Inc

Columbus, OH • On-site

Full-time

Posted 28 days ago

Job description

Who We Are
VPL is a healthcare logistics technology company that powers the movement of medications and medical supplies across the healthcare ecosystem. Through a centralized platform for shipping, tracking, and analytics, VPL helps pharmacies and supply chain teams improve operational efficiency, gain visibility into performance, and make smarter logistics decisions.
What We're Looking For
The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between Sales, Account Management, Finance, Product, the customer, and their third-party vendors. The individual filling this role must be able to demonstrate strong project management and customer relationship management skills as you will be responsible for providing excellent customer experiences. You will be expected to collaborate with stakeholders across departments and from all levels of the customer and VPL organizations to collect data, documentation, and specifications to ensure each implementation is tailored to the specific needs of the customer. This will require knowledge of how VPL's services and solutions can be customized and consulting with the customer to configure and launch a program that helps them achieve their business objectives. You will utilize a standard implementation methodology to establish project timelines and ensure project milestones are achieved efficiently and with high quality and you will be expected to contribute to the continuously improving VPL's implementation processes.
What You'll Do
  • Participate as a key member of the Implementation team charged with successfully implementing the Company's software and services and become a subject matter expert in the software's functionality
  • Act as the primary point of contact for internal stakeholders and the customer's project team, ERP project managers/consultants, and dependent third-party vendors and partners during the implementation process
  • Lead discussions with customers via web conference regarding their business requirements and provide recommendations on usage of VPL services and solutions via screen share.; documenting and tracking the progress in project management software
  • Correctly scope requirements, and clearly prioritize tasks and communicate issues to ensure customer satisfaction and timely delivery within the agreed upon project timeline
  • Manage relationships and expectations with internal and external project stakeholders, fostering mechanisms to keep all informed of progress, issues, and risks and maintain accountability for on-time, high-quality delivery
  • Leverage problem-solving and critical thinking and independent thinking skills to overcome challenges, manage risks, and resolve issues that threaten the project's scope or timeline
  • Maintain and expand knowledge and proficiency in the implementation job function, VPL products and services, and implementation best practices. VPL and its software and services are evolving rapidly, so being able to learn and adapt quickly is required.
  • Document best practices and embrace continuous improvement methodologies
  • Manage internal strategic projects, as assigned

What You'll Bring
  • Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook, FHIR, etc.) desired. Candidates must be able to demonstrate this experience, including managing many projects in different phases concurrently and working as part of a team
  • Have 2-3 years' prior hands-on experience configuring web-based software solutions
  • Have 1-2 years' experience activating and configuring parcel carrier accounts along with setting up workstations and label printers
  • Knowledge of remote desktop access software (e.g. GoToMyPC, AnyDesk, etc.)
  • Flexibility to adjust to a dynamic work environment, learn and assimilate new information quickly, and contribute to a growing and maturing team
  • A customer driven approach with the ability to foster trusting and consultative customer relationships and influence decisions towards customer value
  • Effective management of their own work schedule with little to no supervision while meeting project timelines
  • Attention to detail, outstanding organizational skills, excellent follow-through, and reliability
  • Excellent verbal and written communication skills and proficiency in current common workplace technologies (e.g. Microsoft Office Suite, Jira, Salesforce, etc.)
  • A commitment to process and continuous improvement methodologies

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