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Client Implementation Project Manager Jobs in Cincinnati, OH

Paychex

Implementation Consultant

Cincinnati, OH · On-site

$47K - $74K/yr

Bachelor's Degree - Required * 1 year of experience in a client-facing position; prior implementation, project management or business to business sales experience a plus. * Knowledge of human capital ...

Paychex

Implementation Consultant

Cincinnati, OH · Remote

$47K - $74K/yr

Bachelor's Degree - Required * 1 year of experience in a client-facing position; prior implementation, project management or business to business sales experience a plus. * Knowledge of human capital ...

E Tech Group

Project Manager

West Chester, OH · On-site

... implementation, and commissioning phases of projects, including the commercial, financial, and ... Manage Client Communication - Ensure effective communication between the client, the project team ...

Kardex

Associate Project Manager

Cincinnati, OH · On-site

The associate project manager supports the delivery of implementation projects across the project management team. He/she is typically assigned to several projects at once and works with more than ...

Talon Hiring Solutions

Project Manager

Cincinnati, OH · On-site

Talon Hiring Solutions has a client in Cincinnati, OH and Salt Lake City, UT that is looking for a ... Coordinate and supervise project implementation, control project costs, monitor progress and ...

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Client Implementation Project Manager information

See Cincinnati, OH salary details

$39.3K

$107.9K

$179.4K

How much do client implementation project manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client implementation project manager in Cincinnati, OH is $107,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $135,300.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Cincinnati, OH?

For Client Implementation Project Manager jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Cincinnati, OH look for?

The top searched job categories for Client Implementation Project Manager jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Client Implementation Project Manager jobs?

Cities near Cincinnati, OH with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Cincinnati, OH as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $107,928 per year, or $51.9 per hour.

401k Implementation Project Manager

Covington, KY • On-site

Fidelity Investments
Investment Management and Consulting Services • 10K+ employees

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

16th of 152 rated financial services

People enjoy working here

Good employer

Recommended by students

Learn more about Fidelity Investmentsexternal

Full-time

Posted 2 days ago

New

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

The Project Manager leads project teams of internal and external stakeholders to convert the defined contribution plans of new clients to Fidelity or make changes to the plans of existing clients.

The Expertise and Skills You Bring

  • Bachelor's Degree

  • 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management

  • Confidently lead by influence and use strong communication and interpersonal skills to work across organizations

  • Analytical, organized, and have strong multi-tasking skills

  • Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and priorities

  • Identify and lead quality improvement initiatives and other special projects for the team

  • Strong knowledge of defined contribution (qualified and/ or nonqualified), financial services, and/or benefits industries

  • Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriate

  • Developing project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impacted

  • Monitoring and reporting on project status

  • Consulting with clients to understand their needs

  • Maintaining knowledge of ERISA, IRC and DOL regulations and understanding the impact of pending legislation

  • Coaching and mentoring others to draw out their skills and expertise

The Team

As part of the Implementation group within Workplace Investing the Project Manager plays a critical role leading a project team and coordinating project efforts with internal business partners such as other groups within Implementation, ongoing client service teams, Participant Services, Financial Operations, etc. The project team also works with external resources, including client staff and third-party vendors.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Client Service

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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