1

Client Implementation Project Manager Jobs in Cincinnati, OH

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Understand project success criteria and ensure client expectations are met * Develop and track ... Coordinate and supervise project implementation, control project costs, monitor progress and ...

Understand project success criteria and ensure client expectations are met * Develop and track ... Coordinate and supervise project implementation, control project costs, monitor progress and ...

Escalate risks to project delivery as needed to Finit and client leadership. * Assist with continual maintenance of the project plan and ensure effective implementation of the Finit PMO methodology ...

Project Manager

Blue Ash, OH · On-site

$126.95K - $198.56K/yr

Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.

next page

Showing results 1-20

Client Implementation Project Manager information

See Cincinnati, OH salary details

$39.3K

$107.9K

$179.4K

How much do client implementation project manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client implementation project manager in Cincinnati, OH is $107,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $135,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Cincinnati, OH? For Client Implementation Project Manager jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Cincinnati, OH look for? The top searched job categories for Client Implementation Project Manager jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Client Implementation Project Manager jobs? Cities near Cincinnati, OH with the most Client Implementation Project Manager job openings:
Infographic showing various Client Implementation Project Manager job openings in Cincinnati, OH as of May 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $107,928 per year, or $51.9 per hour.

Implementation Project Manager

Fidelity Investments

Covington, KY • On-site

Full-time

Retirement

Posted 20 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services


Job description

Job Description:
The Role
The Implementation Project Manager is the leader of Fidelity's conversion team that is responsible for the transition of 401(k) plans (Emerging, Advisor and Mid) from point of sale to handoff to ongoing service teams.
The Expertise and Skills You Bring
  • Bachelor's Degree preferred and a minimum of 3-5 years of related experience.
  • Strong Customer Service experience required.
  • Project Management experience preferred.
  • Defined Contribution experience preferred.
  • Strong organizational skills.
  • Ability to handle multiple projects with multiple timelines at once.
  • Good judgment and independent decision-making skills
  • Your communication and influencing skills
  • Ability to coordinate and lead effective meetings
  • Your Ability to work across various levels of the organization
  • Managing projects that convert Fidelity 401(k) new sales into clients
  • Identifying service integration issues and developing solutions and alternatives before they can adversely impact the project
  • Presenting project status and deliverables to internal and external partners so that all collaborators are aware of progress and their role in moving the project forward
  • Negotiating with business partners to determine satisfactory solutions when conflicts arise between client needs and organization capabilities
  • Identifying potential risk items in the conversion process and raising those items appropriately, so that the risk can be mitigated

The Team
The Implementation Project Management team is responsible for all conversions and corporate actions for all plans with assets less than $100M and on the Volume Submitter Document. We support the Sales team by participating in some prospect meetings, but our main role is to act as a liaison between the Sales team and the ongoing Service teams. We take 401(k) plans from various different providers and standardize them so that they fit on both Fidelity's document and Service Model. Our success leads to stronger new plan sales and acquisitions which are the life blood of Fidelity.
Certifications:
Category:
Client Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom