ZipRecruiter

Log In

1

Client Experience Manager Jobs in Wisconsin (NOW HIRING)

Drake and Associates

Client Experience Specialist

Mequon, WI · On-site

$15.75 - $19.75/hr

Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...

Expert Institute

Client Experience Specialist

Milwaukee, WI · On-site

$17.50 - $22/hr

Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...

SKYGEN

Account Manager

Menomonee Falls, WI · On-site

Consults and obtains advice from, Client Experience Manager or Client Experience Executive as needed. * Triages client requests including CSM inquiries and evaluates completeness according to Client ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

Monitor client trends, feedback, and service metrics to continuously improve client experience ... Manage scheduling and real-time service levels to meet call and client demand. * Develop and ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

Monitor client trends, feedback, and service metrics to continuously improve client experience ... Manage scheduling and real-time service levels to meet call and client demand. * Develop and ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

Monitor client trends, feedback, and service metrics to continuously improve client experience ... Manage scheduling and real-time service levels to meet call and client demand. * Develop and ...

Aveanna Healthcare

Care Experience Manager

Brookfield, WI · On-site

$45K - $50K/yr

About Aveanna Healthcare At Aveanna Healthcare, we believe every client deserves the opportunity to ... As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ...

Visit Milwaukee

Visitor Experience Manager

Milwaukee, WI · On-site

$14 - $16.25/hr

POSITION SUMMARY The visitor experience manager oversees the visitor experience and volunteer ... Communicate job shift opportunities based on client requests; follow up and schedule volunteers ...

VISIT Milwaukee

Visitor Experience Manager

Milwaukee, WI

$14 - $16.25/hr

The visitor experience manager works cross-department and with community groups throughout the ... Communicate job shift opportunities based on client requests; follow up and schedule volunteers ...

next page

Showing results 1-20

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Wisconsin

Client Experience Manager information

See Wisconsin salary details

$28.3K

$58.7K

$106K

How much do client experience manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client experience manager in Wisconsin is $58,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $62,100.00 per year, depending on experience, location, and employer.

How much does a customer experience manager earn?

A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How to become a CX manager?

To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.

What does a client experience manager do?

A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What Does a Client Experience Manager Do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Wisconsin? The most popular types of Client Experience jobs in Wisconsin are:
What job categories do people searching Client Experience Manager jobs in Wisconsin look for? The top searched job categories for Client Experience Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Client Experience Manager jobs? Cities in Wisconsin with the most Client Experience Manager job openings:
Client Experience Manager jobs near you

Client Experience Specialist

Drake and Associates

Mequon, WI • On-site

$55K - $65K/yr

Full-time

Re-posted 3 days ago

Job description

Drake & Associates is a growing financial planning firm focused on delivering exceptional guidance and an ultimate client experience. As we continue to expand, we're looking for motivated, high-performing individuals to join our team.
About This Opportunity
The Client Experience Specialist will be responsible for a variety of operational, administrative, and client service functions that support the overall success and continued growth of the business, allowing our Financial Advisors to remain focused on serving clients and driving business growth. This role plays a critical part in delivering the "Ultimate Client Experience," our number one core value, by helping create a seamless, welcoming, and high-quality experience for every client interaction.
The ideal candidate is highly organized, detail-oriented, and client-focused, with the ability to manage multiple priorities in a fast-paced environment. This person should be proactive, adaptable, and motivated to contribute to a collaborative team while helping maintain the exceptional level of service and care our clients expect.
Work Location: This role is based onsite at our Mequon office Monday through Thursday and requires onsite attendance at our Waukesha office on Fridays.
How You'll Make an Impact
  • Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience
  • Answer phones and greet clients in a warm, professional, and positive manner
  • Serve as the first point of contact for clients and prospects
  • Assist clients with questions, concerns, and service-related requests
  • Build and maintain strong client relationships
  • Manage scheduling and assist with calendar coordination for Financial Advisors
  • Maintain and organize both electronic and paper filing systems
  • Oversee office supplies and outgoing correspondence
  • Maintain accurate client records and database management
  • Assist with administrative and industry-specific tasks as needed
  • Help ensure the office operates efficiently while supporting continued business growth

What We're Looking For
  • 5+ years of office or administrative experience in a fast-paced environment
  • Financial industry experience preferred, but not required
  • Experience with scheduling, Google Calendar, and multi-line phone systems
  • Strong proficiency with office technology and database management

What Makes You a Great Fit
  • Motivated to provide the Ultimate Client Experience through exceptional relationship management and professional verbal and written communication
  • Strong ability to prioritize tasks and manage time effectively
  • Strong attention to detail and follow-through
  • Positive, team-oriented attitude
  • Ability to stay organized and adaptable in a fast-paced environment
  • Self-motivated with a proactive approach to problem-solving

Apply