This is not a traditional account manager role. This person brings security and technology depth to client conversations and reporting, owns standards-based frameworks like CIS Controls and FTC ...
Quick apply
This is not a traditional account manager role. This person brings security and technology depth to client conversations and reporting, owns standards-based frameworks like CIS Controls and FTC ...
Quick apply
This is not a traditional account manager role. This person brings security and technology depth to client conversations and reporting, owns standards-based frameworks like CIS Controls and FTC ...
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Client Experience Specialist Expert Institute is #1 technology platform connecting litigation ... Highly organized and proactive relationship manager who thrives in a fast-paced environment A ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Client Experience Specialist Expert Institute is #1 technology platform connecting litigation ... Highly organized and proactive relationship manager who thrives in a fast-paced environment A ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$55K - $65K/yr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$55K - $65K/yr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Quick apply
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
De Pere, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
De Pere, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Waukesha, WI · On-site
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Quick apply
Waukesha, WI · On-site
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
De Pere, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
De Pere, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
De Pere, WI · On-site
$70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Quick apply
De Pere, WI · On-site
$70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Burlington, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Quick apply
Burlington, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Sun Prairie, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Quick apply
Sun Prairie, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Sun Prairie, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Sun Prairie, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Quick apply
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Milwaukee, WI · Remote
$18 - $24/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Milwaukee, WI · Remote
$18 - $24/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
$28.3K - $35.3K
19% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$35.3K - $42.4K
12% of jobs
$42.4K - $49.5K
6% of jobs
The median wage is $54.4K / yr.
$49.5K - $56.5K
18% of jobs
$61.6K is the 75th percentile. Wages above this are outliers.
$56.5K - $63.6K
28% of jobs
$63.6K - $70.7K
6% of jobs
$70.7K - $77.7K
4% of jobs
$77.7K - $84.8K
3% of jobs
$84.8K - $91.9K
1% of jobs
$91.9K - $98.9K
1% of jobs
$98.9K - $106K
1% of jobs
$28.3K
$58.7K
$106K
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

Full-time
Posted 13 days ago
This is not a traditional account manager role. This person brings security and technology depth to client conversations and reporting, owns standards-based frameworks like CIS Controls and FTC Safeguards, and serves as the strategic technology voice for clients who don't have one internally. They own the Client Experience, ensuring that our platform delivers what clients need from an automated, AI first environment.
DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering.
The Client Experience team is responsible for account management, scoping and quoting, and the end-to-end client experience primarily driven through our unique platform. Everything the client sees within their digital portal and delivered via strategic conversations, from their technology posture, their quarterly business reviews, to their roadmap, flows through this role. The right person can translate a firewall rule into a board-level risk conversation, and they understand that the best time to position the next solution is right after the current one delivers results.
Roles & Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
Account Management & Client Experience
vCISO Advisory Function
Reporting & Technology Reviews
Scoping, Quoting & Revenue Growth
Process & Team Development
Required
Strongly Preferred