Milwaukee, WI · On-site
$17.50 - $22/hr
Client Experience Specialist Expert Institute is #1 technology platform connecting litigation ... Highly organized and proactive relationship manager who thrives in a fast-paced environment A ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Client Experience Specialist Expert Institute is #1 technology platform connecting litigation ... Highly organized and proactive relationship manager who thrives in a fast-paced environment A ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$55K - $65K/yr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$55K - $65K/yr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
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Waukesha, WI · On-site
$17.75 - $22.25/hr
Provide the Ultimate Client Experience by managing daily office operations and delivering an exceptional client experience * Answer phones and greet clients in a warm, professional, and positive ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
Burlington, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
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Burlington, WI · On-site
$55K - $70K/yr
We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
Milwaukee, WI · On-site
$17.50 - $22/hr
Highly organized and proactive relationship manager who thrives in a fast-paced environment * A ... The Role The Client Experience Manager drives success across our partnership trial accounts by ...
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Quick apply
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Pewaukee, WI · On-site
The Client Experience Partner serves as a trusted advisor and primary post-sales advocate for ... Ability to manage multiple accounts, meetings, and follow-ups while keeping detail-oriented records.
Milwaukee, WI · Remote
$18 - $24/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Milwaukee, WI · Remote
$18 - $24/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Milwaukee, WI · Remote
$40K - $60K/yr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Quick apply
Milwaukee, WI · Remote
$40K - $60K/yr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
... client experience and drive client satisfaction. • Own and manage the Net Promoter Score (NPS) program, including survey design, results analysis, trend monitoring, and the communication of ...
... client experience and drive client satisfaction. • Own and manage the Net Promoter Score (NPS) program, including survey design, results analysis, trend monitoring, and the communication of ...
Deliver reports, insights, and implications to assigned business partners to inform decisions that measurably improve the client experience and drive client satisfaction. Own and manage the Net ...
Deliver reports, insights, and implications to assigned business partners to inform decisions that measurably improve the client experience and drive client satisfaction. Own and manage the Net ...
Milwaukee, WI · On-site
$20 - $23/hr
Showroom & Client Experience Coordinator Location: Milwaukee (West Allis), WI Schedule: Full Time | ... Work closely with sales and management to ensure a smooth customer experience Schedule: * Mon, Tues ...
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Milwaukee, WI · On-site
$20 - $23/hr
Showroom & Client Experience Coordinator Location: Milwaukee (West Allis), WI Schedule: Full Time | ... Work closely with sales and management to ensure a smooth customer experience Schedule: * Mon, Tues ...
Brookfield, WI · On-site
$45K - $50K/yr
About Aveanna Healthcare At Aveanna Healthcare, we believe every client deserves the opportunity to ... As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ...
Brookfield, WI · On-site
$45K - $50K/yr
About Aveanna Healthcare At Aveanna Healthcare, we believe every client deserves the opportunity to ... As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ...
Milwaukee, WI · Hybrid
$114K - $114K/yr
The People Experience Manager will lead and develop a team of People Business Partners serving our ... Talent Strategy & PBP Client Support * Strategic Collaboration: Partner with senior leadership to ...
Milwaukee, WI · Hybrid
$114K - $114K/yr
The People Experience Manager will lead and develop a team of People Business Partners serving our ... Talent Strategy & PBP Client Support * Strategic Collaboration: Partner with senior leadership to ...
Milwaukee, WI · Hybrid
$114K - $114K/yr
The People Experience Manager will lead and develop a team of People Business Partners serving our ... Talent Strategy & PBP Client Support * Strategic Collaboration: Partner with senior leadership to ...
Milwaukee, WI · Hybrid
$114K - $114K/yr
The People Experience Manager will lead and develop a team of People Business Partners serving our ... Talent Strategy & PBP Client Support * Strategic Collaboration: Partner with senior leadership to ...
$27.6K - $34.5K
19% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$34.5K - $41.4K
12% of jobs
$41.4K - $48.3K
6% of jobs
The median wage is $53.1K / yr.
$48.3K - $55.2K
18% of jobs
$60.1K is the 75th percentile. Wages above this are outliers.
$55.2K - $62.1K
28% of jobs
$62.1K - $69K
6% of jobs
$69K - $75.9K
4% of jobs
$75.9K - $82.8K
3% of jobs
$82.8K - $89.7K
1% of jobs
$89.7K - $96.6K
1% of jobs
$96.6K - $103.5K
1% of jobs
$27.6K
$57.3K
$103.5K
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
The most popular types of Client Experience jobs in Milwaukee, WI are:
For Client Experience Manager jobs in Milwaukee, WI, the most frequently searched job titles are:
The top searched job categories for Client Experience Manager jobs in Milwaukee, WI are:
Cities near Milwaukee, WI with the most Client Experience Manager job openings:
$17.50 - $22/hr
Other
Medical, Dental, Vision, Retirement
Re-posted 9 days ago
Expert Institute is #1 technology platform connecting litigation attorneys with expert witnesses. We are pioneers and disruptors in the legal space. Simply put, we pair attorneys with the perfect expert witnesses to win high-stakes cases and be the hero for the people, families, and businesses they serve.
In our history, we have had a helping hand in billions of dollars in settlements and verdicts for our clients. We have helped all kinds of litigators work on all types of cases including many national headline cases involving well-known brands like Google, Uber, Microsoft, Facebook, the NFL, the MLB and many others.
Job DescriptionHighly organized and proactive relationship manager who thrives in a fast-paced environment
A proactive relationship builder passionate about delivering white-glove client service and driving long-term engagement.
Excels in a fast-paced, dynamic environment, managing multiple accounts and priorities effectively.
A strategic thinker capable of analyzing client usage trends and translating those insights into actionable strategies.
A dynamic communicator skilled in leading product demos, training sessions, and client-facing meetings.
A collaborative people person who builds strong internal and external rapport.
The Client Experience Manager drives success across our partnership trial accounts by maximizing client engagement, ensuring seamless onboarding, and accelerating product adoption and utilization. This role is a critical part of a firm's initial three-month experience, overseeing engagement, strategy, and outcomes to ensure a successful conversion to a long-term partner. Serving as a key strategic partner to both clients and internal teams, the manager proactively monitors account health, coordinates outreach, and delivers a high-touch experience designed to increase long-term value and retention.
QualificationsLead and coordinate onboarding for new trial accounts, ensuring seamless activation and user setup.
Host weekly internal strategy sessions with the teams to review account health, usage trends, and outreach plans.
Monitor account usage and proactively identify opportunities to improve engagement and product adoption
Develop and execute strategic outreach campaigns to drive product adoption and identify expansion opportunities.
Conduct high-touch product demos and training sessions for both new and existing users.
Partner cross-functionally with Sales, Client Advisory and LNC teams to deliver a white-glove customer experience.
Maintain detailed account insights to prioritize engagement and maximize long-term partnership value.
Additional InformationFull benefits: Medical, Dental, Vision, 401(k) with match
Work in a dynamic, fast-paced environment where you can have a voice
Be part of a team that values curiosity, innovation, and professional growth
Sourced by ZipRecruiter
Legal services
51 - 200 Employees
New York, NY, US
2010
