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Client Experience Manager Jobs in Hudson, WI (NOW HIRING)

Great Waters Financial

Client Experience Advisor

Shoreview, MN · On-site

$60K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Experience Advisor At Great Waters Financial, the Client Experience Advisor (CEA) plays a ... Collaborate cross-functionally to coordinate and manage client planning needs across the Operations ...

Alera Group

Individual Client Executive

New Richmond, WI · On-site

$78K - $106K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Bachelor's degree in Business, Marketing, Communications, or related field preferred * 2+ years of experience in client relationship management, sales, or account management * WI Life and Health ...

Alera Group

Individual Client Executive

New Richmond, WI · Hybrid

$78K - $106K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Bachelor's degree in Business, Marketing, Communications, or related field preferred * 2+ years of experience in client relationship management, sales, or account management * WI Life and Health ...

Nielsen Consumer LLC

Client Manager - Insights

Minneapolis, MN · On-site

$83K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them to make informed business decisions through delivery of ...

eTeam

Sr Client Reporting Specialist

Minneapolis, MN · On-site

This role collaborates closely with teams across the enterprise to deliver an outstanding client experience. Key Responsibilities and Duties: * Manages inbound/outbound client communication (emails ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Hudson, WI

Client Experience Manager information

See Hudson, WI salary details

$28.9K

$60.1K

$108.6K

How much do client experience manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client experience manager in Hudson, WI is $60,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Hudson, WI look for?

The top searched job categories for Client Experience Manager jobs in Hudson, WI are:

What cities near Hudson, WI are hiring for Client Experience Manager jobs?

Cities near Hudson, WI with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Hudson, WI as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $60,107 per year, or $28.9 per hour.

TPS Client Advocacy and Events Manager

US Bank

Minneapolis, MN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

TheTreasury and Payments Solutions(TPS)Client AdvocacyandEventsManagerleadsclient advisoryengagement, Voice of Customer (VOC) insight,and TPS industry eventstrategy.This role ensuresclient feedbackand external market engagementinformstrategic decisions, product evolution,clientexperience priorities, and industry presence. Therole partnerswithTPSleadership,Product Management andStrategy,Sales, Marketing, andPaymentspartnersto translateclient sentiment, market themes, and event opportunitiesintoactionabledirectionfor senior and executive leadership.

The role ownsstrategic Client Advisory Groups,aligns VOC findings to business priorities, andguidesevent participationdecisionsacross TPS productandsales partners.This includes recommendinginvestment levels based on budget,participation goals, audience relevance, strategicfit, and appropriate bank attendees.Whilenotarevenue or product deliveryrole, itenableslongtermvalueby strengthening client trust, improving decisionmaking,andelevating TPS visibilityin priority industry forums.

Key Responsibilities

Client AdvocacyGroupsand Feedback Forums Leadership

  • Partnerwith TPS leaders andProduct Management and Strategy teams to identify priorityfeedbackareasaligned to strategic business objectives.

  • Collaborate across productand relationshippartnersto ensureVOCinsights reflect enterprisewide client needs and opportunities.

  • Designand execute strategic Client Advisory Groupsandfeedback forums,virtually and inperson, whileconnectingadvocacy prioritiestorelevant industry events.

  • Structureforumsby industry, client processtheme,orgeographyto capturediverse client perspectives.

  • Serveas a trusted client advocacy voicein strategic discussions and decision forums.

Industry Event Strategy & Participation Planning

  • DriveTPS industry eventstrategyacross product, sales, marketing, and leadership partners,alignedto business prioritiesandclient engagement goals.

  • Evaluateevent opportunities and recommend participation levels based onbudget, strategic relevance, clientconcentration,visibility,and expected business value.

  • Determineappropriate bank attendeesbybalancing executive presence, product expertise, sales coverage,andrelationship priorities.

  • Defineevent goals, key messages, target clients or prospects, meeting priorities, andfollowup expectationswith TPS partners.

  • Maintain a disciplinedTPSevent portfolio,helping leadership prioritize wheretoinvest,speak, sponsor, attend, or decline.

Insight Synthesis, Analytics & Storytelling

  • Analyzefeedbackfromadvisory groups, VOC channels, relationship engagement, and priority industry events.

  • Synthesizeinput intothemes, trends, risks,market signals,andopportunities.

  • Produce dashboards, executive summaries, and narrative insights that translate client sentiment into leadershipready materials.

  • Elevate findings to seniorleaders with clearimplications for strategy, products, and experience design.

ClosedLoop FollowUp & Progress Visibility

  • Monitor progressonactions informed by client feedback, in partnership withbusiness and product teams.

  • Trackkey themes, action status, and outcomeswithout owning execution.

  • Communicateprogressinternally and externallyto reinforcethat feedback leads to action.

  • Capture postevent insights and follow-up commitments as visible next steps.

Measurement & Impact

Impactwill bemeasuredthroughstronger client engagement, leadership adoption of client and market insights, disciplined event investment decisions, andlongterm value creationamongengaged client segments.

  • Engagement and retention of participating clients

  • Leadership adoption and use of client insights

  • Evidence of client feedback influencing strategic priorities and product evolution

  • Qualityofevent investment recommendations, including alignment to budget,priorities,engagement goals, andattendee participation

  • Evidence that feedback and event insights influence strategic actions and longterm value creation

Success Profile

  • Trusted partnership with TPS leadership, Product and Strategy teams, and Payments partners

  • Highquality, consistent Client Advisory Groups with strong client participation

  • Executive leaders regularly reference VOC insights in decisionmaking

  • Clear, disciplined closedloop tracking and communication

  • Clearlinkage between client feedback,event insights,strategic actions, and longterm value creation

Basic Qualifications
- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities
- Two or more years of managerial experience
Preferred Skills/Experience

  • 10+ yearsinclient experience,insights, strategy, consulting, program management,industryevents,or related fields

  • Proven ability to influence senior and executive leaders without direct authority

  • Strong analytical and synthesis skills; able to translate complex feedback into clear insights

  • Executivelevel communication and presentationskills

  • Experience designing and facilitating seniorlevel client forums or advisory groups

  • Experience developingevent participation strategies, evaluatinginvestments, and coordinatingattendee planning

  • Comfort operating in a matrixed, multiLOB environment

  • Financial services or complex B2B client experience

  • Experiencewithindustry conferences, sponsorships, trade associations, client forums, or executive events

  • Experience partnering with strategy, analytics, or insights functions

  • Familiarity with Voice of Customer methodologies and client listening tools

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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