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Client Success Jobs in Wisconsin (NOW HIRING)

Worldpay, Inc.

Client Success Manager II

Milwaukee, WI · Remote

$56K - $95K/yr

The Client Success Manager (CSM) is responsible for driving client satisfaction, engagement, and successful business outcomes within their assigned area of specialization. Serving as a trusted ...

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Worldpay, Inc.

Client Success Manager II

Milwaukee, WI · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

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MBE CPAs

Client Success Representative

Tomah, WI · On-site

Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key ...

CASH DEPOT LTD

Client Success Manager

Green Bay, WI

$22/hr

We believe in sharing success with our employees, which is why our benefits are designed to invest ... Good written communication skills to include accuracy and relevant client information * Ability to ...

FIS

Team Lead, Client Success Manager

Milwaukee, WI

The Client Success Manager (CSM) Team Lead is responsible for leading a team of CSMs while directly managing a portfolio of clients driving client satisfaction, solution adoption, value realization ...

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All JobsClient Success JobsClient Success Jobs in Wisconsin

Client Success information

See Wisconsin salary details

$32.8K

$83.8K

$141.3K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Wisconsin is $83,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Wisconsin? The most popular types of Client Success jobs in Wisconsin are:
What job categories do people searching Client Success jobs in Wisconsin look for? The top searched job categories for Client Success jobs in Wisconsin are:
What cities in Wisconsin are hiring for Client Success jobs? Cities in Wisconsin with the most Client Success job openings:
Client Success jobs near you
Client Success Manager

Client Success Manager

Evans Transportation Services LLC

Delafield, WI • On-site

$70K - $75K/yr

Other

Re-posted 2 days ago

Job description

Description


Position Reports to: Vice President of Strategic Client Engagement

Direct Reports: This position has no supervisory responsibilities

Department: Client Solutions 

FLSA/Pay Status: Exempt - Salary Full-time

Updated: January 2026

JOB SUMMARY

Under the direction of the Vice President of Strategic Client Engagement, the Client   Success Manager will support the Key Account Managers with ongoing client   support. In addition to the support role, the Client Success Manager will be financially   responsible for the clients in their portfolio and will serve as the single   point of accountability. They will assist in selling creative solutions, help   onboard key accounts, and determine creative ways to continuously improve and   retain their accounts. This will be achieved by supporting the client's   supply chain needs through relationship building, problem-solving, thought   leadership, and internal and external collaboration. 

ESSENTIAL FUNCTIONS

Supports KAM team with Business Review data, PowerPoint builds, Reporting, Data mining, Data entry, Power BI creation, Claims management, etc. 

Works hand in hand with Key Account Managers on client-specific projects to meet client timelines, improve cost, and drive value. 

Support Sales on ad hoc requests to support existing or new clients. 

Serves as the primary point of contact for select customers within the portfolio, delivering a positive customer experience through proactive professional communication and timely responses. 

Successfully build trust with existing/new clients to allow sales to exit the ongoing support process. 

Grow or maintain key accounts by maintaining relationships at multiple locations and multiple levels within your client portfolio. 

Determine business review needs of each account and execute those reviews. 

Use technology and market data to gain customer insight and understand positive and negative trends with volume and profitability. 

Uncover new opportunities for growth (volume/profitability) and retain or grow the business by presenting strategic solutions. 

Works with and influences the account management team to execute the account strategy and achieve desired results. 

Execute various reports showing profitability, volume trends, and service performance to gain knowledge and determine the need for adjustments to create efficiencies and drive continuous improvement. 

Interprets and uses internal/external data, market intelligence (indexes, research, etc.), and customer information (articles, press, etc.) to provide customers with business insights and improve customer outcomes. 

Stays informed of changes within the customers' business, industry, and sector through regular customer communication and applies that knowledge to identify new opportunities. 

Adheres to Evans' Five Guiding Principles and all departmental and company procedures, policies, and handbooks. 

All other duties as assigned. 

Requirements

QUALIFICATIONS AND REQUIREMENTS

Bachelor's Degree

3 - 5 years of related experience with   a 3PL.

Additional years of education and   experience may be substituted for each other, as determined by Management.

Excellent critical thinking and   problem-solving skills.

Experience working in Transportation   Management Software (Mercury Gate) is preferred but not required.

Advanced knowledge of truckload and   less than truckload modes is preferred but not required. 

Advanced abilities in Microsoft Office   Suite and Power BI are preferred.

Transportation experience and working   knowledge of the industry.

Elevated level of organizational skills   and ability to multitask.

Ability to read, write, type, and speak   English fluently is a requirement of this position.

Ability to travel 50% or more. 

PHYSICAL DEMANDS /WORK ENVIRONMENT

While performing the duties of this job, the employee     must be able to use a keyboard, calculator, and telephone. Frequent     sitting, talking, hearing, and occasionally stand, lift (up to10 lbs.), and     an ability to adjust vision for close vision work. Reasonable accommodations may be made to     enable individuals with disabilities to perform the essential functions.

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