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Customer Relationship Manager Jobs in Wisconsin (NOW HIRING)

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Koho Collective

WI · On-site

$70 - $90/hr

... manager. HubSpot is daarin onze go-to: krachtig, snel evoluerend en op weg naar een echt Agentic CRM. Daarom zoeken we jou: een CRM Consultant die business noden vertaalt naar een setup die klopt, en ...

New

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Nelnet, Inc.

CRM Solutions Architect

Madison, WI · On-site

$130 - $150/hr

The CRM Solutions Architect will drive the technology vision and architecture for the organization's CRM platform(s), leading the design of scalable, secure, and integrated solutions that support ...

Posted today

Procom Services

CRM Developer/Analyst

Milwaukee, WI · On-site

Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel-based systems. IT commitments include integrations with SAP, security platforms, SharePoint and our ...

Renewaire

S&P N. America IT CRM Manager

Waunakee, WI · Hybrid

As part of our global IT team the Soler & Palau North American Customer Relationship Manager (CRM) - CRM serves as the strategic liaison between IT and business units to ensure the organization ...

Ellsworth

CRM Solutions Architect

Germantown, WI · On-site +1

The CRM Solutions Architect creates andimplementsCustomer Relationship Management (CRM)solutions that enhance our customer relationship and experience management capabilities and collaborateswith ...

Topgolf

WI · On-site

$190 - $300/hr

The position drives key CRM and lifecycle initiatives across strategy, technology, data, segmentation, and program execution to turn Topgolf\'s guest database into a sustained competitive advantage.

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Customer Relationship Manager information

See Wisconsin salary details

$12

$27

$50

How much do customer relationship manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer relationship manager in Wisconsin is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $31.54 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What are the most commonly searched types of Customer Relationship jobs in Wisconsin?

The most popular types of Customer Relationship jobs in Wisconsin are:

What are popular job titles related to Customer Relationship Manager jobs in Wisconsin?

For Customer Relationship Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Manager jobs in Wisconsin look for?

The top searched job categories for Customer Relationship Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Relationship Manager jobs?

Cities in Wisconsin with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Wisconsin as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,169 per year, or $27 per hour.

CRM Manager

Edgeless Beauty Group

Milwaukee, WI • On-site

$66K/yr

Full-time

Posted 28 days ago

Job description

Description
The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and business management platforms, including HubSpot, Shimzy, Zenoti, Shopify, and future technology solutions.
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM Manager partners closely with Sales, Marketing, Finance, Operations, Guest Services, and Executive Leadership to drive customer acquisition, retention, engagement, and operational efficiency.
In addition to technology ownership, this position may oversee customer-facing teams, depending on the candidate's experience and organizational needs.
Essential Duties & Responsibilities
  • Serve as the primary administrator and owner of HubSpot, Shimzy, Zenoti, Shopify, and other business-critical platforms.
  • Manage system setup, configuration, customization, integrations, enhancements, and ongoing optimization.
  • Develop and maintain automated workflows that improve lead generation, conversion, customer retention, and operational efficiency.
  • Evaluate and implement AI-powered tools and technologies to support business growth initiatives.
  • Maintain system security, user access controls, permissions, and governance standards.
  • Act as the internal subject matter expert for all CRM and revenue systems
  • Partner with executive leadership to develop CRM strategies that support sales growth and customer retention.
  • Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue-generating activities.
  • Develop dashboards, reports, and KPIs to support data-driven decision-making.
  • Identify opportunities to improve customer engagement through automation, segmentation, and personalized marketing initiatives.
  • Support promotional campaigns, membership programs, admissions initiatives, and sales efforts through effective system utilization.
  • Provide technical support and troubleshooting for CRM and POS systems.
  • Manage user roles, permissions, and access requests.
  • Coordinate with software vendors to resolve issues and implement enhancements.
  • Collaborate with Finance, Marketing, Sales, Operations, Guest Services, and Executive Leadership teams.
  • Lead projects involving system upgrades, integrations, and business process optimization.
  • Directly manage assigned customer-facing teams, which may include Guest Services, Admissions, and Pro Sales
  • Establish performance expectations and accountability measures.

Required Qualifications
  • 2-5 years of CRM and POS software experience.
  • 2-5 years of proven sales or revenue-generating experience.
  • Experience administering CRM platforms, customer management systems, or similar business applications.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Tech-savvy with the ability to self-start, self-learn, and self-troubleshoot.
  • Experience collaborating across multiple departments
  • Knowledge of customer journey management, lead conversion, retention strategies, and revenue optimization.
  • Strong communication and interpersonal skills.
  • Well-developed planning and organizational abilities.
  • Hospitality experience in a luxury or five-star environment preferred.
  • Ability to sit and stand for extended periods throughout the day.
  • Ability to occasionally lift and carry office materials as needed.

Preferred Qualifications
  • Experience with HubSpot, Shopify, Zenoti, Shimzy, or similar CRM/POS platforms.
  • Experience leading teams, projects, or operational initiatives.
  • Experience with marketing automation and customer segmentation.
  • Bachelor's degree in Business, Marketing, Hospitality, Information Systems, or a related field preferred.
  • HubSpot certification or similar CRM certifications preferred.

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