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Client Experience Manager Jobs in Florida (NOW HIRING)

CityVet

Client Experience Concierge

Saint Johns, FL · On-site

$14.50 - $18.75/hr

The Client Experience Concierge is the friendly point of contact for clients in the hospital during ... managing the flow of basic communication including updates and information flow through the ...

CityVet

Client Experience Concierge

Saint Johns, FL · On-site

$14.50 - $18.75/hr

The Client Experience Concierge is the friendly point of contact for clients in the hospital during ... managing the flow of basic communication including updates and information flow through the ...

PNC Bank

Client Experience Associate

Miami, FL

$13.75 - $19.25/hr

As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

PNC Bank

Client Experience Associate

Deerfield Beach, FL · On-site

$14 - $19.25/hr

As a Client Experience Associate (Bilingual in Spanish or Portuguese preferred) within PNC's Retail ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

PNC Bank

Client Experience Associate

Miami, FL

$12.75 - $17.75/hr

As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking ... We encourage candidates to connect with their recruiter and hiring manager to understand workplace ...

PNC Bank

Client Experience Associate

Miami, FL · On-site

$13.75 - $19.25/hr

As a Client Experience Associate within PNC's Retail Bank organization, you will be based in ... We encourage candidates to connect with their recruiter and hiring manager to understand workplace ...

CityVet

Client Experience Concierge

Jacksonville, FL · On-site

$14.25 - $18.50/hr

The Client Experience Concierge is the friendly point of contact for clients in the hospital during ... managing the flow of basic communication including updates and information flow through the ...

CityVet

Client Experience Concierge

Jacksonville, FL · On-site

$14.25 - $18.50/hr

The Client Experience Concierge is the friendly point of contact for clients in the hospital during ... managing the flow of basic communication including updates and information flow through the ...

PNC Bank

Client Experience Associate

Doral, FL · On-site

$13.50 - $18.50/hr

As a Client Experience Associate within PNC's Retail Bank organization, you will be based in Doral ... We encourage candidates to connect with their recruiter and hiring manager to understand workplace ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Florida

Client Experience Manager information

See Florida salary details

$20.9K

$43.4K

$78.5K

How much do client experience manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client experience manager in Florida is $43,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,200.00 and $46,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Florida? The most popular types of Client Experience jobs in Florida are:
What are popular job titles related to Client Experience Manager jobs in Florida? For Client Experience Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Florida look for? The top searched job categories for Client Experience Manager jobs in Florida are:
What cities in Florida are hiring for Client Experience Manager jobs? Cities in Florida with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,445 per year, or $20.9 per hour.

Client Experience Concierge

CityVet

Saint Johns, FL • On-site

$14.50 - $18.75/hr

Full-time, Part-time

Re-posted 3 days ago

CityVet rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

21st of 52 rated veterinary

Job description

Position Overview: The Client Experience Concierge is the friendly point of contact for clients in the hospital during appointments, drop off/pick up and visitation times. 

RESPONSIBILITIES & DUTIES

  • Focus on the guest experience for each client during any times that they are present in the hospital lobby, exam room area or visiting their hospitalized pet.
  • Work closely with the Care Navigation Team to ensure a stream-lined, well organized and comfortable experience for each client and their pet
  • Facilitate hospital teams ability to work as efficiently as possible with minimal interruption by managing the flow of basic communication including updates and information flow through the appropriate channels
  • Be the friendly and professional face of the Arista hospital
  • Maintain clean and comfortable lobby & exam room environment

QUALIFICATIONS 

  • Comfort in hospital clinical environment required; Experience in veterinary general practice and specialty/ ER veterinary medicine preferred
  • Customer service experience required
  • Ability to multitask and prioritize during busy times
  • Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
  • Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
  • Commitment to customer service, high quality care and excellence

COMPENSATION

  • Competitive hourly pay; part time and full time opportunities
  • Benefits dependent on hours worked  

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