Education and Experience • Bachelor's degree in Business, Marketing, Communications, or a related field. • Minimum of 5 years of experience in a client management role, with a proven track record ...
Education and Experience • Bachelor's degree in Business, Marketing, Communications, or a related field. • Minimum of 5 years of experience in a client management role, with a proven track record ...
Education and Experience • Bachelor's degree in Business, Marketing, Communications, or a related field. • Minimum of 5 years of experience in a client management role, with a proven track record ...
Education and Experience • Bachelor's degree in Business, Marketing, Communications, or a related field. • Minimum of 5 years of experience in a client management role, with a proven track record ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Education and Experience Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 5 years of experience in a client management role, with a proven track record of ...
Client Experience Lead
Fort Lauderdale, FL · On-site
$78K/yr
This position is designed as a path to grow into a Manager/Director-level role (with title and pay ... Own the end-to-end client experience across every practice area: estate planning, elder law, asset ...
Quick apply
Client Experience Lead
Fort Lauderdale, FL · On-site
$78K/yr
This position is designed as a path to grow into a Manager/Director-level role (with title and pay ... Own the end-to-end client experience across every practice area: estate planning, elder law, asset ...
Client Experience Specialist
Miami, FL · On-site
$40K - $52K/yr
Experience in a client-facing role (e.g., sales support, project coordination, customer success ... Proficiency in Microsoft Office and CRM tools (Salesforce preferred). * Spanish language skills are ...
Quick apply
Client Experience Specialist
Miami, FL · On-site
$40K - $52K/yr
Experience in a client-facing role (e.g., sales support, project coordination, customer success ... Proficiency in Microsoft Office and CRM tools (Salesforce preferred). * Spanish language skills are ...
Client Experience Specialist
Saint Petersburg, FL · On-site
$16.75 - $21/hr
Client Service & Account Management * Serve as the primary point of contact for an assigned book of ... Experience working with computer systems and Microsoft Office products. * Excellent customer ...
Client Experience Specialist
Saint Petersburg, FL · On-site
$16.75 - $21/hr
Client Service & Account Management * Serve as the primary point of contact for an assigned book of ... Experience working with computer systems and Microsoft Office products. * Excellent customer ...
Client Experience Specialist
Miami, FL · On-site
$40K - $52K/yr
Experience in a client-facing role (e.g., sales support, project coordination, customer success ... Proficiency in Microsoft Office and CRM tools (Salesforce preferred). * Spanish language skills are ...
Quick apply
Client Experience Specialist
Miami, FL · On-site
$40K - $52K/yr
Experience in a client-facing role (e.g., sales support, project coordination, customer success ... Proficiency in Microsoft Office and CRM tools (Salesforce preferred). * Spanish language skills are ...
Client Experience Lead
Fort Lauderdale, FL · On-site
$48 - $49/hr
Description Our busy law office is looking for a Client Services Director to own and elevate the ... This position is designed as a path to grow into a Manager/Director-level role (with title and pay)
Client Experience Lead
Fort Lauderdale, FL · On-site
$48 - $49/hr
Description Our busy law office is looking for a Client Services Director to own and elevate the ... This position is designed as a path to grow into a Manager/Director-level role (with title and pay)
Client Experience Coordinator
$16.25 - $21.75/hr
Client Experience Coordinator Position Summary The Client Experience Coordinator serves as a key ... Ability to manage multiple priorities in a fast-paced environment * Proficiency in Microsoft Office ...
Quick apply
Client Experience Coordinator
$16.25 - $21.75/hr
Client Experience Coordinator Position Summary The Client Experience Coordinator serves as a key ... Ability to manage multiple priorities in a fast-paced environment * Proficiency in Microsoft Office ...
Client Experience Representative
Fort Lauderdale, FL · On-site
$43K - $47K/yr
The role of the Client Experience Representative is to be the first point of contact with incoming ... Manage a pipeline of incoming leads via phone calls, website inquiries, and direct referrals from ...
Client Experience Representative
Fort Lauderdale, FL · On-site
$43K - $47K/yr
The role of the Client Experience Representative is to be the first point of contact with incoming ... Manage a pipeline of incoming leads via phone calls, website inquiries, and direct referrals from ...
Productions Manager
Lakeland, FL · On-site
$70K - $90K/yr
... Manager plays a key role in driving growth within the agency by leading sales efforts, supporting ... experience. This position combines sales leadership, performance tracking, and hands-on client ...
Productions Manager
Lakeland, FL · On-site
$70K - $90K/yr
... Manager plays a key role in driving growth within the agency by leading sales efforts, supporting ... experience. This position combines sales leadership, performance tracking, and hands-on client ...
Client Experience Specialist
Miami Lakes, FL · On-site
$12 - $15/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at ... Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat ...
Client Experience Specialist
Miami Lakes, FL · On-site
$12 - $15/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at ... Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat ...
Client Experience Coordinator (Remote)
Naples, FL · Remote
$17.25 - $23/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Naples, FL · Remote
$17.25 - $23/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Specialist
Hialeah, FL · On-site
$12 - $15/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at ... Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat ...
Client Experience Specialist
Hialeah, FL · On-site
$12 - $15/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at ... Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat ...
Client Experience Coordinator (Remote)
Orange Park, FL · Remote
$15 - $20.25/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Orange Park, FL · Remote
$15 - $20.25/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Fort Lauderdale, FL · Remote
$17.50 - $23.25/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Fort Lauderdale, FL · Remote
$17.50 - $23.25/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Miami, FL · Remote
$17.50 - $23.50/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Coordinator (Remote)
Miami, FL · Remote
$17.50 - $23.50/hr
We are looking for a proactive and customer-focused Client Experience Coordinator to join our team ... Coordinate and manage client requests from start to completion * Provide timely responses via phone ...
Client Experience Manager information
See Florida salary details
$20.9K - $26.2K
19% of jobs
$28.8K is the 25th percentile. Wages below this are outliers.
$26.2K - $31.4K
12% of jobs
$31.4K - $36.6K
6% of jobs
The median wage is $40.3K / yr.
$36.6K - $41.8K
18% of jobs
$45.6K is the 75th percentile. Wages above this are outliers.
$41.8K - $47.1K
28% of jobs
$47.1K - $52.3K
6% of jobs
$52.3K - $57.5K
4% of jobs
$57.5K - $62.8K
3% of jobs
$62.8K - $68K
1% of jobs
$68K - $73.2K
1% of jobs
$73.2K - $78.5K
1% of jobs
$20.9K
$43.4K
$78.5K
How much do client experience manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for client experience manager in Florida is $43,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,200.00 and $46,000.00 per year, depending on experience, location, and employer.
What is the difference between Client Experience Manager vs Customer Service Manager?
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?
Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.
What are the key skills and qualifications needed to thrive as a client experience manager?
To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.
What does a client experience manager do?
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Florida? The most popular types of Client Experience jobs in Florida are:
What are popular job titles related to Client Experience Manager jobs in Florida? For Client Experience Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Florida look for? The top searched job categories for Client Experience Manager jobs in Florida are:
What cities in Florida are hiring for Client Experience Manager jobs? Cities in Florida with the most Client Experience Manager job openings:
Full-time
Re-posted 10 days ago
Phillips 66 rating
7.2
Based on 87 frontline employees who took The Breakroom Quiz
51st of 86 rated oil and gas companies
Job description
Summary
Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects.
Key Responsibilities
• Build and maintain lasting connections with procurement, engineering, and project management contacts at utilities, co-ops, and T-Line prime contractors.
• Serve as the primary point of contact for client accounts; keep communication consistent and follow through on commitments
• Stay current on client capital programs and project pipelines - know what they're planning before it's public
• Identify and qualify opportunities in transmission, distribution, and civil power scopes - access roads, ROW clearing, foundations, and matting
• Maintain a live pursuit pipeline and provide regular updates to BD leadership on opportunities, competitive intel, and market conditions
• Position Phillips Power early in the pursuit cycle, before scopes are finalized and bids are released
• Coordinate with estimating and operations to make sure proposals are competitive and reflect actual delivery capability
• Represent Phillips Power at industry events, trade association meetings, and utility forums relevant to the region
• Register and maintain Phillips Power's standing in utility supplier portals and prequalification systems
• Track competitive dynamics and utility spending trends; flag shifts in the market that affect pursuit strategy
Requirements
• Experience working with regulated utilities, electric cooperatives, or T-line prime contractors is a strong plus
• Strong ability to build rapport with clients at all levels.
• Clear and effective verbal and written communication skills.
• Strong analytical skills to identify issues and develop solutions.
• Collaborative mindset to work effectively with various internal teams.
Education and Experience
• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships.
• Demonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service.
Candidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.
Completion and clearance of this physical are mandatory steps in the hiring process.
Equal Opportunity Employer, including disabled and veterans.
Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects.
Key Responsibilities
• Build and maintain lasting connections with procurement, engineering, and project management contacts at utilities, co-ops, and T-Line prime contractors.
• Serve as the primary point of contact for client accounts; keep communication consistent and follow through on commitments
• Stay current on client capital programs and project pipelines - know what they're planning before it's public
• Identify and qualify opportunities in transmission, distribution, and civil power scopes - access roads, ROW clearing, foundations, and matting
• Maintain a live pursuit pipeline and provide regular updates to BD leadership on opportunities, competitive intel, and market conditions
• Position Phillips Power early in the pursuit cycle, before scopes are finalized and bids are released
• Coordinate with estimating and operations to make sure proposals are competitive and reflect actual delivery capability
• Represent Phillips Power at industry events, trade association meetings, and utility forums relevant to the region
• Register and maintain Phillips Power's standing in utility supplier portals and prequalification systems
• Track competitive dynamics and utility spending trends; flag shifts in the market that affect pursuit strategy
Requirements
• Experience working with regulated utilities, electric cooperatives, or T-line prime contractors is a strong plus
• Strong ability to build rapport with clients at all levels.
• Clear and effective verbal and written communication skills.
• Strong analytical skills to identify issues and develop solutions.
• Collaborative mindset to work effectively with various internal teams.
Education and Experience
• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships.
• Demonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service.
Candidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.
Completion and clearance of this physical are mandatory steps in the hiring process.
Equal Opportunity Employer, including disabled and veterans.
What Phillips 66 employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Phillips 66
Sourced by ZipRecruiter
Industry
Oil and gas extraction
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1875