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Client Concierge Jobs (NOW HIRING)

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our ...

iStaff Pros

Client Concierge

Oxnard, CA · On-site

$25 - $27/hr

Purpose : We're seeking a compassionate, committed and organized Client Concierge to join our top performing team. This person will be the first to welcome all clients who enter the office and may ...

Counseling4Kids

Client Concierge - Bilingual

Glendale, CA · On-site

$20 - $27/hr

The client concierge is responsible for delivering exceptional customer service assistance, engaging new clients during the intake process to increase client participation in treatment, and providing ...

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our ...

Secret Med Spa

Client Concierge

Fort Worth, TX · On-site

$14.75 - $19.25/hr

A Day in the Life of the Client Concierge * Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services. * Manage front desk ...

Counseling4Kids

Client Concierge - Bilingual

Glendale, CA · On-site

$20/hr

The client concierge is responsible for delivering exceptional customer service assistance, engaging new clients during the intake process to increase client participation in treatment, and providing ...

Robinson and Casey, PLLC

Client Concierge

Boca Raton, FL · On-site

$75K/yr

Join Robinson and Casey, PLLC, as a Client Concierge and become an integral part of our mission to guide families through challenging times with compassion and expertise. Here, you'll find a purpose ...

Secret Med Spa

Client Concierge

Scottsdale, AZ · On-site

$15.50 - $20.25/hr

A Day in the Life of the Client Concierge * Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services. * Manage front desk ...

Longwave Financial, LLC

Client Concierge

Manhattan, NY · On-site

$35/hr

Longwave Financial, an independent financial advisory firm, is excited to hire a Client Concierge to support and enhance our dynamic growth. The right candidate enjoys sending people emails asking ...

New

Secret Med Spa

Client Concierge

Houston, TX · On-site

$14.75 - $19/hr

A Day in the Life of the Client Concierge * Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services. * Manage front desk ...

Secret Med Spa

Client Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

A Day in the Life of the Client Concierge * Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services. * Manage front desk ...

Robinson and Casey, PLLC

Client Concierge

Boca Raton, FL · On-site

$14.75 - $19/hr

As a Client Concierge, you'll play a crucial role in ensuring every client feels supported and understood. Your work will be purpose-driven, with the chance to make meaningful contributions in a well ...

Secret Med Spa

Client Concierge

San Antonio, TX · On-site

$14 - $18/hr

A Day in the Life of the Client Concierge * Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services. * Manage front desk ...

Chewy

Client Concierge

Boca Raton, FL · On-site

$14.75 - $19/hr

With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you'll work in a ...

Chewy, Inc.

Client Concierge

Frisco, TX · On-site

$14.50 - $18.75/hr

With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you'll work in a ...

Chewy

Client Concierge

Frisco, TX

$14.50 - $18.75/hr

With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you'll work in a ...

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How much do client concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a client concierge?

A Client Concierge is a professional who provides personalized assistance and exceptional customer service to clients. They serve as the main point of contact, addressing inquiries, scheduling appointments, and ensuring a smooth and enjoyable experience. This role is common in industries such as hospitality, healthcare, and luxury services, where attention to detail and client satisfaction are top priorities. Client Concierges must have strong communication skills, a proactive attitude, and a deep understanding of the client’s needs.

What does a client concierge do?

A typical day for a Client Concierge involves greeting and assisting clients, managing appointments, responding to inquiries, and ensuring clients have a seamless and positive experience from start to finish. You may work closely with other departments, such as sales, operations, or hospitality teams, to coordinate services and resolve any client concerns efficiently. The role often requires juggling multiple tasks while maintaining a calm and welcoming demeanor. This dynamic environment is ideal for individuals who enjoy building relationships and handling a variety of client needs throughout the day.

What are the key skills and qualifications needed to thrive as a client concierge?

To thrive as a Client Concierge, you need strong interpersonal skills, customer service experience, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, scheduling systems, and communication platforms is typically required. Excellent listening skills, attention to detail, and a proactive attitude help individuals excel in this client-focused role. These competencies are crucial for creating a positive client experience and ensuring seamless service delivery.

Do client concierges make good money?

Client concierges typically earn an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and employer. Some positions may offer additional bonuses or commissions, especially in luxury or high-end service environments.

How to become a client concierge with no experience?

To become a client concierge with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining experience through internships or volunteer work can be helpful; some employers may also provide on-the-job training for new hires.
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Client Concierge jobs near you
Infographic showing various Client Concierge job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Client Concierge

VCA Animal Hospitals

Kalamazoo, MI • On-site

$14.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

VCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Portage, MI. We are seeking a Client Concierge to join our dynamic team full-time.
At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our dedicated team, you'll be encouraged to explore all the opportunities a career in veterinary medicine has to offer. We foster an inclusive, supportive work environment where you can focus on advancing your career, maintaining happiness, and delivering the best care to the patients we serve.
Client Concierge Duties:
• Collaborate directly with the CSR team to manage all client-related matters, including providing patient updates, addressing hospitality needs, resolving special requests, and facilitating client visits for hospitalized patients when appropriate.
• Greet clients upon arrival and confirm if they have registered for their visit
• Assist clients with the check-in process, including paperwork, explaining financial assistance options and providing an overview of the triage process.
• For "Stat" patients, thoroughly explain the Stat Form to clients, ensuring they understand the urgency and what permissions are being requested.
• Provide clients with clear, realistic expectations for their visit, from check-in to discharge.
• Serve as the 'hospital concierge,' addressing general client inquiries, such as parking, local restaurants, entertainment, shopping, and community events.
• Build rapport with clients to ensure a positive experience throughout their visit.
• Monitor the lobby to identify clients who may be distressed, offering them a more private space to discuss their pet's condition.
• Use empathy and de-escalation techniques to address and manage stressed or upset clients.
• Customize communication protocols as needed to meet the specific needs of both the client and the patient.
• Monitor electronic whiteboards to ensure clients are not overlooked in the exam rooms or lobby.
• Collaborate with all hospital departments to prevent or minimize delays in patient care and promptly inform clients of any changes.
• Facilitate smooth client visits by acting as a liaison between clients and patient care teams.
• Connect clients with appropriate team members to address questions or concerns.
• Reunite stable patients with their clients when appropriate.
• Monitor patient status in the lobby and exam rooms, and promptly alert the patient care team to any significant changes.
• Communicate with the ER Team Lead to ensure patient flow remains in line with staffing levels and patient care needs.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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