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Client Concierge Jobs in Michigan (NOW HIRING)

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our ...

VCA Animal Hospital

Client Concierge

Kalamazoo, MI

$14.50 - $18.75/hr

We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our ...

Northern Jet

Client Services Coodinator

Grand Rapids, MI

$17 - $22.75/hr

Concierge services * Client relations or account management * Experience coordinating travel or logistics preferred * Familiarity with private aviation operations (Part 135/91) is a plus Physical ...

JAMS, Inc.

Case & Client Experience Coordinator

Detroit, MI · Hybrid

$19 - $25.75/hr

Provides a high level of concierge service and administrative support to internal and external ... Assists the Manager, Client Experience in supporting multiple Resolution Centers. Performs all ...

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How much do client concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client concierge in Michigan is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Client Concierge position, and why are they important?

To thrive as a Client Concierge, you need strong interpersonal skills, customer service experience, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, scheduling systems, and communication platforms is typically required. Excellent listening skills, attention to detail, and a proactive attitude help individuals excel in this client-focused role. These competencies are crucial for creating a positive client experience and ensuring seamless service delivery.

What does a typical day look like for a Client Concierge?

A typical day for a Client Concierge involves greeting and assisting clients, managing appointments, responding to inquiries, and ensuring clients have a seamless and positive experience from start to finish. You may work closely with other departments, such as sales, operations, or hospitality teams, to coordinate services and resolve any client concerns efficiently. The role often requires juggling multiple tasks while maintaining a calm and welcoming demeanor. This dynamic environment is ideal for individuals who enjoy building relationships and handling a variety of client needs throughout the day.

What jobs make $3,000 a month without a degree?

A Client Concierge can earn around $3,000 a month by providing personalized customer service, managing client relationships, and coordinating services, often in hospitality, real estate, or luxury services. Success in these roles depends on strong communication skills, experience, and sometimes certifications, with many positions offering flexible schedules and performance-based bonuses.

What is a Client Concierge job?

A Client Concierge is a professional who provides personalized assistance and exceptional customer service to clients. They serve as the main point of contact, addressing inquiries, scheduling appointments, and ensuring a smooth and enjoyable experience. This role is common in industries such as hospitality, healthcare, and luxury services, where attention to detail and client satisfaction are top priorities. Client Concierges must have strong communication skills, a proactive attitude, and a deep understanding of the client’s needs.

What are popular job titles related to Client Concierge jobs in Michigan? For Client Concierge jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Concierge jobs in Michigan look for? The top searched job categories for Client Concierge jobs in Michigan are:
Client Concierge jobs near you
Client Concierge

Client Concierge

VCA Animal Hospitals

Kalamazoo, MI • On-site

$14.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

VCA Animal Hospitals rating

6.0

Company rating: 6.0 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

26th of 47 rated veterinary

Job description

VCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Portage, MI. We are seeking a Client Concierge to join our dynamic team full-time.
At VCA, we prioritize wellness and offer flexible scheduling to support your personal and professional well-being. As part of our dedicated team, you'll be encouraged to explore all the opportunities a career in veterinary medicine has to offer. We foster an inclusive, supportive work environment where you can focus on advancing your career, maintaining happiness, and delivering the best care to the patients we serve.
Client Concierge Duties:
• Collaborate directly with the CSR team to manage all client-related matters, including providing patient updates, addressing hospitality needs, resolving special requests, and facilitating client visits for hospitalized patients when appropriate.
• Greet clients upon arrival and confirm if they have registered for their visit
• Assist clients with the check-in process, including paperwork, explaining financial assistance options and providing an overview of the triage process.
• For "Stat" patients, thoroughly explain the Stat Form to clients, ensuring they understand the urgency and what permissions are being requested.
• Provide clients with clear, realistic expectations for their visit, from check-in to discharge.
• Serve as the 'hospital concierge,' addressing general client inquiries, such as parking, local restaurants, entertainment, shopping, and community events.
• Build rapport with clients to ensure a positive experience throughout their visit.
• Monitor the lobby to identify clients who may be distressed, offering them a more private space to discuss their pet's condition.
• Use empathy and de-escalation techniques to address and manage stressed or upset clients.
• Customize communication protocols as needed to meet the specific needs of both the client and the patient.
• Monitor electronic whiteboards to ensure clients are not overlooked in the exam rooms or lobby.
• Collaborate with all hospital departments to prevent or minimize delays in patient care and promptly inform clients of any changes.
• Facilitate smooth client visits by acting as a liaison between clients and patient care teams.
• Connect clients with appropriate team members to address questions or concerns.
• Reunite stable patients with their clients when appropriate.
• Monitor patient status in the lobby and exam rooms, and promptly alert the patient care team to any significant changes.
• Communicate with the ER Team Lead to ensure patient flow remains in line with staffing levels and patient care needs.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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