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Hospital Concierge Jobs in Michigan (NOW HIRING)

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI

$14.50 - $18.75/hr

Serve as the 'hospital concierge,' addressing general client inquiries, such as parking, local restaurants, entertainment, shopping, and community events. Build rapport with clients to ensure a ...

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

... hospital concierge,' addressing general client inquiries, such as parking, local restaurants, entertainment, shopping, and community events. • Build rapport with clients to ensure a positive ...

Insight

Concierge Coordinator

Coldwater, MI · On-site

$14.75 - $19/hr

Concierge Coordinator Location : Coldwater, MI POSITION SUMMARY The Patient Concierge Coordinator ... patients and hospital departments, and ensuring that patient needs are resolved promptly and ...

Insight

Concierge Coordinator

Coldwater, MI · On-site

$14.75 - $19/hr

Concierge Coordinator Location : Coldwater, MI POSITION SUMMARY The Patient Concierge Coordinator ... patients and hospital departments, and ensuring that patient needs are resolved promptly and ...

Promedica

CRNA - Hickman Hospital

Adrian, MI

Hickman Hospital Department: Anesthesia Weekly Hours: 40 Status: Full time Shift: Days (United ... Concierge relocation assistance * Work with a collaborative and collegial team of professionals

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How much do hospital concierge jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for hospital concierge in Michigan is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.78 per hour, depending on experience, location, and employer.

What is a hospital concierge?

Hospital concierges are professionals who assist patients, visitors, and sometimes hospital staff by providing personalized services and information. Their responsibilities may include helping with wayfinding, arranging transportation, booking accommodations, answering questions about hospital amenities, and ensuring a comfortable experience during a hospital stay. They act as a liaison between patients and hospital departments, helping to reduce stress and improve overall satisfaction for those navigating the healthcare environment.

How does a hospital concierge typically interact with patients, families, and medical staff during a typical day?

A Hospital Concierge acts as a key liaison, supporting patients and their families by answering questions, arranging special services, and helping navigate hospital facilities. On a daily basis, they coordinate with clinical staff to relay patient needs, organize transportation or accommodation, and assist with non-clinical requests such as meal preferences or spiritual care. This role requires excellent communication skills and adaptability, as priorities can shift quickly in a hospital environment. Hospital Concierges often work closely with both administrative and medical teams to provide a seamless, supportive experience for patients and visitors.

What are the key skills and qualifications needed to thrive as a hospital concierge, and why are they important?

To thrive as a Hospital Concierge, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to remain calm under pressure help you provide seamless support to patients and visitors. These skills are essential for ensuring a positive patient experience and efficient coordination within the hospital environment.

What is the difference between Hospital Concierge vs Hospital Patient Navigator?

AspectHospital ConciergeHospital Patient Navigator
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare knowledge often preferred
Work EnvironmentHospital lobbies, patient areas, guest servicesPatient wards, clinics, hospital departments
Employer & Industry UsageHospitals, healthcare facilities focusing on patient experienceHospitals, healthcare organizations assisting patient care coordination
Common Search & Comparison IntentUnderstanding roles related to patient services and hospitalityAssisting patients with navigating healthcare services

Hospital Concierges primarily focus on enhancing patient and guest experience by providing hospitality and assistance within the hospital environment. In contrast, Hospital Patient Navigators assist patients in understanding and managing their healthcare journey, often involving care coordination. While both roles support patient needs, the Concierge emphasizes service and comfort, whereas the Navigator emphasizes healthcare guidance and support.

What qualifications do you need to be a hospital concierge?

Hospital concierges typically need a high school diploma or equivalent, along with excellent customer service and communication skills. Previous experience in hospitality, healthcare, or customer service is often preferred, and some roles may require knowledge of hospital operations or basic computer skills.

What are popular job titles related to Hospital Concierge jobs in Michigan?

For Hospital Concierge jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Hospital Concierge jobs in Michigan look for?

The top searched job categories for Hospital Concierge jobs in Michigan are:

What cities in Michigan are hiring for Hospital Concierge jobs?

Cities in Michigan with the most Hospital Concierge job openings:

Hospital Concierge jobs near you
Infographic showing various Hospital Concierge job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Concierge (Weekends, 2nd Shift)

Grand Rapids, MI • On-site

Mixed Staffing and Recruiting
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Mixed Staffing and Recruitingexternal

$15 - $19.25/hr

Part-time

Re-posted 25 days ago

Job description

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\n Purpose:<\/span><\/u><\/b> We are seeking a hard\-working, self\-motivated individual to join our team at Mixed Employment Partners. Our goal is to foster a collaborative and diverse workforce where dedication and initiative drive excellence in achieving our organizational objectives<\/span><\/span><\/span>
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\n Responsibilities:<\/u><\/b> <\/span>As a Hospital Concierge, your role is pivotal in creating a warm and welcoming atmosphere within the hospital environment, offering support, assistance, and an unwavering commitment to customer service excellence. Your hospitable and "yes" man attitude, coupled with a proactive and empathetic approach, will contribute significantly to patients, visitors, and hospital staff experiencing comfort and care during their time of need.<\/span>
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Requirements<\/h3>\n
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  • Previous experience in customer service, hospitality, or a related field is highly advantageous.<\/span>
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  • Exceptional interpersonal and communication skills.<\/span>
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  • Empathetic and patient\-centric mindset<\/span>
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  • Proactive problem\-solving abilities<\/span>
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  • Ability to handle physical demanding tasks and walk 10,000\-20,000 steps daily<\/span>
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  • Strong organizational skills and attention to details<\/span>
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  • Positive, outgoing and personable personality<\/span>
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  • Ability to remain calm and composted in high\-pressure situations<\/span>
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  • High School Diploma or Equivalent<\/span>
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  • All vaccinations must be up to date<\/span>
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