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Concierge Director Jobs in Michigan (NOW HIRING)

Cedarbrook Senior Living

Concierge

Rochester, MI · On-site

$14.25 - $18.50/hr

Concierge At Cedarbrook Senior Living,we work hard every day to find out what "Celebrating Life ... Assists theBusiness Office Director and Executive Director with special projects * Assists ...

Cedarbrook Senior Living

Concierge

Rochester, MI · On-site

$14.25 - $18.50/hr

Concierge At Cedarbrook Senior Living,we work hard every day to find out what "Celebrating Life ... Assists theBusiness Office Director and Executive Director with special projects. * Assists ...

Invited

Concierge

Clarkston, MI · On-site

$15.75 - $20.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Clarkston, MI

$15.75 - $20.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

ClubCorp

Concierge

Clarkston, MI · On-site

$15.75 - $20.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Beztak Senior Living

Lead Concierge

Ann Arbor, MI · On-site

$21/hr

Beztak is looking to hire a Lead Concierge to join our team. The position is responsible for ... Ensures the telephone is answered promptly and calls are directed as needed * Maintains knowledge ...

Beztak Senior Living

Lead Concierge

Ann Arbor, MI · On-site

$21/hr

Beztak is looking to hire a Lead Concierge to join our team. The position is responsible for ... Ensures the telephone is answered promptly and calls are directed as needed * Maintains knowledge ...

Care One

$21 - $23/hr

... Concierge is responsible for but not limited to ... Provide direct assistance and support for designated Units within the Center - remaining on the ...

New

Victory Toyota of Canton

Service Concierge

Canton, MI

$14.50 - $18.75/hr

Service Concierge Victory Automotive Group is family owned and operated since 1997 with over 50 ... They will be the direct link from the customer to the correct manager or department lead in ...

Trinityhealth

Concierge - Part Time

Ann Arbor, MI · On-site

$15.25 - $19.50/hr

Concierge - Part-Time Location: Glacier Hills, Ann Arbor, MI Are you dependable, calm under ... Answer and direct calls, respond to inquiries, and relay important messages * Monitor building ...

Trinity Health

Concierge - Part Time

Ann Arbor, MI · On-site

$15.25 - $19.50/hr

Concierge - Part-Time Location: Glacier Hills, Ann Arbor, MI Are you dependable, calm under ... Answer and direct calls, respond to inquiries, and relay important messages * Monitor building ...

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How much do concierge director jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for concierge director in Michigan is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.78 per hour, depending on experience, location, and employer.

What is a concierge director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.

What are the key skills and qualifications needed to thrive as a concierge director?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

How does a concierge director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.

What are the most commonly searched types of Concierge jobs in Michigan?

The most popular types of Concierge jobs in Michigan are:

What are popular job titles related to Concierge Director jobs in Michigan?

For Concierge Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Concierge Director jobs in Michigan look for?

The top searched job categories for Concierge Director jobs in Michigan are:

What cities in Michigan are hiring for Concierge Director jobs?

Cities in Michigan with the most Concierge Director job openings:

Concierge Director jobs near you
Infographic showing various Concierge Director job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Concierge

Cedarbrook Senior Living

Rochester, MI • On-site

$14.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Concierge
At Cedarbrook Senior Living,we work hard every day to find out what "Celebrating Life Every Day!" means toour residents and their families, then we help them achieve these goals. We are seeking a Concierge at our Rochester location.
Responsibilities
  • Greets residents, potentialresidents, visitors, family members, and guests entering the community
  • Manages external and internal calls, taking and communicating messages
  • Assists theBusiness Office Director and Executive Director with special projects
  • Assists residents with scheduling personal transportation services inconjunction with the Activities Director
  • Submits work order requests to the Maintenance Director
  • Assists the Activities Director with making reservations for residents forvarious community events
  • Acts as a back-up for Sales and Marketing inquiry calls
  • Monitors emergency response system and fire alarm panel during daytimehours

Qualifications
  • Highschool diploma or general education degree (GED) preferred
  • One to three years related experience and/or training; or equivalent combination of education and experience

Benefits
  • Referral Program
  • Paid Time Off
  • Medical
  • Dental
  • Vision
  • Life/AD&D
  • 401(k) Retirement Savings Plan
  • Flexible/Dependent Care Spending Accounts

Apply