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Client Care Coordinator Jobs in Decatur, GA (NOW HIRING)

LifeLine Animal Project

Client Care Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Client Care Coordinator LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our ...

The Farrell Law Firm, P.C.

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Client Care & Signing Coordinator

Milton, GA · On-site

$50K - $60K/yr

Our growing boutique estate planning law firm is seeking a Client Care & Signing Coordinator to manage the critical client-facing stage of our estate planning process. In this role, you will be the ...

The Farrell Law Firm, P.C.

Be Seen First

Client Care & Signing Coordinator

Marietta, GA · On-site

$50K - $60K/yr

Our growing boutique estate planning law firm is seeking a Client Care & Signing Coordinator to manage the critical client-facing stage of our estate planning process. In this role, you will be the ...

COBB OUTPATIENT DETOX LLC

Care Coordinator

Marietta, GA · On-site

$17.50 - $23.50/hr

The Care Coordinator serves as a primary support to fellow members of the treatment team and ... Monitor client activities, maintain awareness of daily treatment events, and assist staff and ...

COBB OUTPATIENT DETOX LLC

Care Coordinator

Atlanta, GA · On-site

$18 - $21/hr

The Care Coordinator serves as a primary support to fellow members of the treatment team and ... Monitor client activities, maintain awareness of daily treatment events, and assist staff and ...

COBB OUTPATIENT DETOX LLC

Care Coordinator

Marietta, GA · On-site

$18 - $20/hr

The Care Coordinator serves as a primary support to fellow members of the treatment team and ... Monitor client activities, maintain awareness of daily treatment events, and assist staff and ...

COBB OUTPATIENT DETOX LLC

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

The Care Coordinator serves as a primary support to fellow members of the treatment team and ... Monitor client activities, maintain awareness of daily treatment events, and assist staff and ...

Oscar Health

Care Coordinator

Atlanta, GA · Remote

$18.50 - $25/hr

We're hiring a Care Coordinator to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started ...

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Client Care Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do client care coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client care coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What does a client care coordinator do?

A Client Care Coordinator is responsible for managing and supporting client relationships, ensuring clients receive high-quality service, and addressing their concerns and needs. They often act as a liaison between clients and the company, coordinate appointments or services, and follow up to ensure client satisfaction. This role may also involve handling administrative duties, resolving issues, and providing information about products or services. Overall, Client Care Coordinators play a key role in maintaining positive client experiences and fostering loyalty.

How does a client care coordinator typically collaborate with other departments to ensure client satisfaction?

Client Care Coordinators frequently work alongside teams such as sales, account management, and technical support to address client needs efficiently. They act as a central point of contact, ensuring client concerns are communicated clearly and resolved promptly. This role often involves organizing meetings, following up on client requests, and tracking progress across departments, which helps maintain high levels of client satisfaction and retention. Strong communication and organization skills are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a client care coordinator, and why are they important?

To thrive as a Client Care Coordinator, you need strong organizational skills, detail orientation, and a background in customer service or healthcare administration, often supported by a relevant degree or certification. Familiarity with client management software, scheduling tools, and basic office systems like Microsoft Office is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building rapport and resolving client concerns effectively. These skills ensure seamless client experiences, efficient operations, and lasting relationships, which are vital for service quality and client retention.

How to become a client care coordinator?

To become a client care coordinator, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and some roles may require familiarity with scheduling software or electronic health records. Certifications are not usually mandatory but can enhance job prospects.
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Client Care Coordinator jobs near you
Infographic showing various Client Care Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 23% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Client Care Coordinator

Atlanta, GA • On-site

LifeLine Animal Project
51 - 200 employees
Learn more about LifeLine Animal Projectexternal

$17.25 - $22.50/hr

Other

Re-posted 12 days ago

LifeLine Animal Project rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Client Care Coordinator

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine's core values as we complete daily tasks, provide services to clients and care for our animals.

As the Client Care Coordinator at LifeLine Animal Services, you will play a crucial role in welcoming visitors, assisting with inquiries, and supporting our mission to provide compassionate care to people and animals in need. This position requires excellent communication skills, empathy, and a proactive approach to managing administrative tasks and client interactions.

Essential Job Functions:

  • Uphold the standards and values of LifeLine Animal Project: Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous -- Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity
  • Greet visitors warmly and provide them with accurate information about our shelter and available services.
  • Promote LifeLine's mission by educating the public about Friendly Finder and Take 48 programs.
  • Answer incoming calls and respond to emails promptly and professionally. Respond to voicemails in a timely manner.
  • Assist pet owners with inquiries regarding lost or found animals, adoption procedures, and general shelter information.
  • Perform data entry tasks accurately and maintain up-to-date records of animals, clients, and inquiries using our shelter management system.
  • Exhibit exceptional stewardship by maintaining a clean and organized reception area, ensuring it reflects our commitment to animal welfare and professionalism.
  • Take responsibility to distribute donated items to the proper location.
  • Collaborate with other shelter staff and volunteers to ensure smooth operations and excellent customer service.
  • Actively and compassionately work to reunite lost pets with their owners through diligent communication and follow-up.
  • Trace microchips and make all attempts to find contact information and reach the owner.
  • Post Found Dog listings on social media and comb through lost and found listings to look for potential matches within the shelter.
  • Accompany lost pet owners on shelter walk through in a thorough and efficient way.
  • Process reclaim paperwork and ensure all protocols are followed.
  • Courageously support LifeLine's mission to save lives by having comprehensive knowledge of all shelter operations and programs.
  • Respect, embrace, and celebrate diversity by always operating with a judgement-free mindset when working with clients and visitors.
  • Help build a community of animal welfare advocates by supporting and engaging the volunteers at LifeLine Animal Project.
  • Continue education by participating in LifeLine's 40-hour annual training requirement.
  • Other tasks as assigned.

Qualifications:

  • Previous experience in customer service, receptionist, or administrative roles.
  • Passion for animal welfare and commitment to the LifeLine mission.
  • Exceptional verbal and written communication skills, with a professional and friendly tone.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Proficient in basic computer skills and experience with data entry.
  • Compassionate, patient, and solution-oriented when responding to client inquiries.
  • Knowledge of animal behavior and basic medical terminology preferred.
  • Bilingual proficiency is a plus.

Education and/or Experience:

  • Minimum of high school diploma or equivalent.
  • 18 years or older.
  • Experience working in an animal shelter or veterinary clinic preferred.

Work Environment:

While performing the duties of this job, employee may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.

What LifeLine Animal Project employees say

Hours and flexibility

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