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Client Care Associate Jobs (NOW HIRING)

Care Indeed

Associate Client Care Manager

Campbell, CA · On-site

$68K - $78K/yr

Position Overview The Associate Client Care Manager (ACCM) is a vital member of Care Indeed's operations team, crucial in ensuring high client retention and caregiver retention by ensuring ...

Chanel

Associate, Client Care Advisor

Piscataway, NJ · On-site

$14.75 - $20.50/hr

Associate, Client Care Advisor At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ...

cbi

Client Care Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency ... Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of ...

cbi

Client Care Coordinator

Phoenix, AZ

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency ... Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of ...

cbi

Client Care Coordinator

Phoenix, AZ

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency ... Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of ...

cbi

Client Care Coordinator

Phoenix, AZ

$17.75 - $23.25/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency ... Associate degree (or higher) in a field related to Behavioral Health is preferred. • Minimum of ...

RevOne Companies

Client Care Representative

Evansville, IN

$15.25 - $20.75/hr

The Client Care Representative discusses, researches, and resolves issues concerning client ... Works in collaboration with other departmental associates, as well as other hospital associates ...

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How much do client care associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client care associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Care Associate, and why are they important?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is a Client Care Associate?

A Client Care Associate is a professional who serves as the main point of contact between a company and its clients. Their primary responsibilities include addressing customer inquiries, resolving issues, and ensuring client satisfaction with the company's products or services. They may also assist with account management, process orders, and provide information about services or policies. Strong communication and problem-solving skills are essential in this role, as Client Care Associates help foster positive client relationships and contribute to overall customer retention.

How does a Client Care Associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What cities are hiring for Client Care Associate jobs? Cities with the most Client Care Associate job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care Associate jobs? States with the most job openings for Client Care Associate jobs include:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Leveraging Liaison/Client Care

Leveraging Liaison/Client Care

Cape Cod Veterinary Specialists

Buzzards Bay, MA • On-site

$22 - $24/hr

Full-time

PTO

Posted 6 days ago

Job description

Description
Position at Cape Cod Veterinary Specialists
Leveraging Liaison / Client Care Associate (Full Time)
Cape Cod Veterinary Specialists Buzzards Bay, MA
Pay range: $22-$24/hour
Most new hires can expect an offer based on experience, expertise, and alignment with comparable positions within the hospital, typically between the minimum and the midpoint of the range.
Cape Cod Veterinary Specialists (CCVS) is growing, and the heart of that growth is an exceptional client experience. This hybrid role is perfect for someone who loves both the fast-paced flow of emergency medicine and the communication and organization that keeps clients, patients, and referring veterinarians supported every step of the way.
In this position, you'll work some shifts as a Leveraging Liaison (supporting the doctor/medical team) and some shifts as a Client Care Associate (front-end client experience and transactions).
About the Role
Leveraging Liaison (Doctor-Leveraging Support)
The Leveraging Liaison supports the ECC medical team to provide high-quality medical care with a high standard of service for the client, the patient, and the referring veterinarian. You'll work closely with the triage doctor to help keep patient care moving-supporting communication, flow, discharges, and client updates while the doctor focuses on diagnosis and treatment.
Client Care Associate (CCA)
The CCA is the first and last impression of CCVS. This role is client-focused and does not involve direct interaction with pets. You'll support clients and the medical team by coordinating appointments, sharing information, managing phones and records, and processing financial transactions-helping ensure every client feels informed and cared for.
Schedule
  • Full time (>30 hours)
  • Potential schedule includes a mix of day and swing shifts
  • Some shifts scheduled as Leveraging Liaison, others as Client Care Associate
  • Includes one weekend shift every week
  • Holiday rotation required
  • Initial training schedule may differ

Key Responsibilities
  • Promote patient flow to help limit client wait times
  • Communicate directly with referring doctors and hospitals
  • Communicate directly with pet owners/clients
  • Review and discuss estimates and finances with clients
  • Support patient discharge according to doctor instructions
  • Process payments and handle financial transactions accurately
  • CCA duties include check-in/check-out, directing phone calls, and data entry

Required Qualifications
  • Customer service experience
  • 2+ years in a veterinary hospital environment as a technician, liaison, or CSR (equivalent experience considered)
  • Strong computer skills and the ability to learn veterinary software
  • Basic math skills (deposits, payments, transaction accuracy)
  • Ability to balance priorities and stay calm in a busy environment
  • Clear, professional communication style
  • Friendly, engaged, and respectful with clients, referring DVMs, and teammates

Preferred Qualifications
  • Knowledge of ezyVet and SmartFlow
  • Experience with CareCredit

Pay & Benefits
  • Starting at $22/hr, which is commensurate with experience, schedule, and credentials
  • Uniform allowance provided (scrubs)
  • Team discounts on pet care
  • Paid Time Off and Holidays
  • Weekly grocery delivery for staff meals and snacks
  • On-site Veterinary Social Worker to support emotional wellness and resilience

Why CCVS?
You'll join a team that values compassion, communication, and collaboration-where your work directly impacts the experience of clients, patients, and referring veterinarians. If you love being the calm, capable bridge between medicine and service, this role was made for you.

Apply