ZipRecruiter

Log In

1

Client Care Associate Jobs (NOW HIRING)

Chanel

Associate, Client Care Advisor

Piscataway, NJ · On-site

$14.75 - $20.50/hr

Associate, Client Care Advisor At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ...

CHANEL

Associate, Client Care Advisor

Piscataway, NJ · On-site

$16 - $21.50/hr

Associate, Client Care Advisor At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach ...

Chanel

Associate, Client Care Advisor

Piscataway, NJ · On-site

$16 - $21.50/hr

Associate, Client Care Advisor At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach ...

next page

Showing results 1-20

All JobsClient Care Associate Jobs

Client Care Associate information

See salary details

$8

$17

$27

How much do client care associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client care associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Care Associate, and why are they important?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client associate?

A client care associate is responsible for managing client relationships, providing support, addressing inquiries, and ensuring customer satisfaction. They often use communication skills, customer service tools, and may need to understand company products or services to assist clients effectively.

What does a customer care associate do?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What is a client care associate?

A client care associate is a professional responsible for providing support and assistance to clients, ensuring their needs are met and inquiries are addressed. They often handle communication, schedule appointments, and use customer management tools to maintain positive client relationships.

Is a CSA job stressful?

A Client Care Associate (CSA) role can be stressful due to handling customer inquiries, managing multiple tasks, and maintaining professionalism under pressure. Success in the position often depends on strong communication skills, organization, and the ability to stay calm in challenging situations.

How does a Client Care Associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What cities are hiring for Client Care Associate jobs? Cities with the most Client Care Associate job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care Associate jobs? States with the most job openings for Client Care Associate jobs include:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Leveraging Liaison/Client Care

Leveraging Liaison/Client Care

Cape Cod Veterinary Specialists

Buzzards Bay, MA • On-site

$22 - $24/hr

Full-time

PTO

Re-posted 13 days ago

Job description

Description

Leveraging Liaison / Client Care Associate (Full Time)
Cape Cod Veterinary Specialists | Buzzards Bay, MA
Pay range: $22–$24/hour 
Most new hires can expect an offer based on experience, expertise, and alignment with comparable positions within the hospital, typically between the minimum and the midpoint of the range.  
              
Cape Cod Veterinary Specialists (CCVS) is growing, and the heart of that growth is an exceptional client experience. This hybrid role is perfect for someone who loves both the fast-paced flow of emergency medicine and the communication and organization that keeps clients, patients, and referring veterinarians supported every step of the way.
 
In this position, you’ll work some shifts as a Leveraging Liaison (supporting the doctor/medical team) and some shifts as a Client Care Associate (front-end client experience and transactions).
 
About the Role
Leveraging Liaison (Doctor-Leveraging Support)
The Leveraging Liaison supports the ECC medical team to provide high-quality medical care with a high standard of service for the client, the patient, and the referring veterinarian. You’ll work closely with the triage doctor to help keep patient care moving—supporting communication, flow, discharges, and client updates while the doctor focuses on diagnosis and treatment.
 
Client Care Associate (CCA)
The CCA is the first and last impression of CCVS. This role is client-focused and does not involve direct interaction with pets. You’ll support clients and the medical team by coordinating appointments, sharing information, managing phones and records, and processing financial transactions—helping ensure every client feels informed and cared for.
 
Schedule
  • Full time (>30 hours)
  • Potential schedule includes a mix of day and swing shifts
  • Some shifts scheduled as Leveraging Liaison, others as Client Care Associate
  • Includes one weekend shift every week
  • Holiday rotation required
  • Initial training schedule may differ
 
Key Responsibilities
  • Promote patient flow to help limit client wait times
  • Communicate directly with referring doctors and hospitals
  • Communicate directly with pet owners/clients
  • Review and discuss estimates and finances with clients
  • Support patient discharge according to doctor instructions
  • Process payments and handle financial transactions accurately
  • CCA duties include check-in/check-out, directing phone calls, and data entry
 
Required Qualifications
  • Customer service experience
  • 2+ years in a veterinary hospital environment as a technician, liaison, or CSR (equivalent experience considered)
  • Strong computer skills and the ability to learn veterinary software
  • Basic math skills (deposits, payments, transaction accuracy)
  • Ability to balance priorities and stay calm in a busy environment
  • Clear, professional communication style
  • Friendly, engaged, and respectful with clients, referring DVMs, and teammates
 
Preferred Qualifications
  • Knowledge of ezyVet and SmartFlow
  • Experience with CareCredit
 
Pay &  Benefits
  • Starting at $22/hr, which is commensurate with experience, schedule, and credentials
  • Uniform allowance provided (scrubs)
  • Team discounts on pet care
  • Paid Time Off and Holidays
  • Weekly grocery delivery for staff meals and snacks
  • On-site Veterinary Social Worker to support emotional wellness and resilience
 
Why CCVS?
You’ll join a team that values compassion, communication, and collaboration—where your work directly impacts the experience of clients, patients, and referring veterinarians. If you love being the calm, capable bridge between medicine and service, this role was made for you.

Apply