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Client Care Associate Jobs in Texas (NOW HIRING)

Mindful Health

Client Care Coordinator

Rockwall, TX

$25 - $27/hr

Client Care Coordinator Mindful Health is a fast-growing company with the goal of providing an ... Associate's degree preferred. * 1 + year(s) experience within a behavioral health facility/practice ...

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Mindful Health

Client Care Coordinator

San Antonio, TX

$20 - $25/hr

Client Care Coordinator Mindful Health is a fast-growing company with the goal of providing an ... Associate's degree preferred. * 1 + year(s) experience within a behavioral health facility/practice ...

MMLiving

Care Associate-PRN POOL

Boerne, TX

$14.75 - $19.75/hr

... Care Associate position. We are excited to have you meet our team where we believe in our core ... Minimum of 1 year prior related experience in direct client care in long term care preferred.

Care Options for Kids

Client Services Associate

Dallas, TX · On-site

$45K - $50K/yr

Care Options for Kids connects leading pediatric specialists with families to provide best-in-class ... We are looking for a critical thinker and proactive Client Service Associate in our Dallas, TX ...

MMLiving

Care Associate-PRN POOL

Boerne, TX · On-site

$14.75 - $19.75/hr

... Care Associate position. We are excited to have you meet our team where we believe in our core ... Minimum of 1 year prior related experience in direct client care in long term care preferred.

NTT DATA Services

Customer Care Associate

El Paso, TX · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... per client requirements. Additionally, Overtime may be required based on business requirements.

NTT DATA Services

Customer Care Associate

El Paso, TX · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... per client requirements. Additionally, Overtime may be required based on business requirements.

NTT DATA Services

Customer Care Associate

El Paso, TX · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... per client requirements. Additionally, Overtime may be required based on business requirements.

Carr, Riggs & Ingram

Senior Associate, Healthcare

Lubbock, TX · On-site

$13 - $15.50/hr

SENIOR ASSOCIATE, HEALTHCARE At Carr, Riggs & Ingram, your career path is just that-yours. We are ... We stand out through our collaborative, client-focused approach, offering personalized services ...

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Client Care Associate information

What are the key skills and qualifications needed to thrive as a Client Care Associate, and why are they important?

To thrive as a Client Care Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Exceptional communication, patience, and problem-solving skills help you build rapport and effectively address client concerns. These competencies are essential for ensuring customer satisfaction, maintaining positive relationships, and supporting overall business success.

What is the role of a client associate?

A client care associate is responsible for managing client relationships, providing support, addressing inquiries, and ensuring customer satisfaction. They often use communication skills, customer service tools, and may need to understand company products or services to assist clients effectively.

What does a customer care associate do?

A client care associate is responsible for providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or chat and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What is a client care associate?

A client care associate is a professional responsible for providing support and assistance to clients, ensuring their needs are met and inquiries are addressed. They often handle communication, schedule appointments, and use customer management tools to maintain positive client relationships.

Is a CSA job stressful?

A Client Care Associate (CSA) role can be stressful due to handling customer inquiries, managing multiple tasks, and maintaining professionalism under pressure. Success in the position often depends on strong communication skills, organization, and the ability to stay calm in challenging situations.

How does a Client Care Associate typically collaborate with other departments to resolve client issues?

Client Care Associates often act as a bridge between clients and internal departments such as sales, technical support, and billing. When a client raises an issue, the associate gathers detailed information and coordinates with the appropriate team to find a resolution. This role requires clear communication and strong organizational skills to ensure clients receive timely updates and solutions. Collaboration is usually facilitated through regular team meetings, shared digital platforms, and direct communication channels, making teamwork a critical aspect of daily responsibilities.
What are the most commonly searched types of Client Care jobs in Texas? The most popular types of Client Care jobs in Texas are:
What cities in Texas are hiring for Client Care Associate jobs? Cities in Texas with the most Client Care Associate job openings:
Client Care Associate jobs near you
Infographic showing various Client Care Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Client Care Coordinator

Client Care Coordinator

Mindful Health

Rockwall, TX

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

Job description

Client Care Coordinator
Mindful Health is a fast-growing company with the goal of providing an intentionally different approach to mental health and well-being. We are a combination of Bricks amp; Mortar locations and virtual service offerings across Texas, providing a one-stop shop for mental health treatment.
Mindful Health creates an atmosphere that supports and values our clients and team members. Our commitment is to cultivate a place that provides intentional and exceptional care for our clients and a warm and nurturing environment for our team so we can make a lasting impact in our communities. We believe that health encompasses the whole person, mind, and body, and our clinical programming is built around this belief.  We work to empower clients to live fuller and healthier lives.  We maintain these same beliefs in developing and supporting our Mindful Health team. We seek enthusiastic individuals passionate about helping clients and value working in a team environment. Please visit our website for more information about our services and team at www.mindful.health.
Position Summary:
The Client Care Coordinator works within Mindful Health to bridge communication among medical providers, outside professionals, and in-house behavioral health providers. They keep clients engaged in their care; provide same-day care for clients in need who originally come in for behavioral health appointments by reviewing skills, care plans, and/or connecting to resources. The Client Care Coordinator is responsible for guiding clients through their Mindful Health treatment journey by providing support, education, and assisting clients with questions or concerns.
Duties/Responsibilities:
  • Receives “warm hand-offs” of clients with identified behavioral health needs after completing a clinical intake assessment. Reviews recommended care plans, educates clients on treatment options, and connects to additional Mindful Health resources as appropriate.
  • As necessary, creates and maintains payment plans for clients participating in services.
  • Explain the recommended level of care to the client and provide information regarding cost, time, and commitment.
  • Acts as liaison between client and identified Mindful Health treatment team to problem solve any identified treatment barriers.
  • Act as a point of contact for communicating with referral sources and providing information as requested.
  • Provide excellent customer service by employing active listening techniques, displaying empathy and courtesy, and demonstrating effective communication through proper tone, pace, volume, grammar, and pronunciation.
  • Demonstrate sensitivity to individual client situations and show proactive behavior in addressing customer needs.
  • Manage client interactions to ensure client inquiries are handled completely and efficiently.
  • Escalate transactions when defined by protocols.
  • Demonstrate compliance with Mindful Health policies, including those relating to HIPAA compliance.
  • Perform other duties as assigned.
Required Skills/Abilities:
  • Strong attention to detail and accuracy.
  • Strong organizational skills and the ability to manage competing priorities and meet deadlines.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills.
  • High integrity with excellent problem-solving abilities.
  • Excellent written and verbal communication skills with an emphasis on customer service
  • Ability to operate a personal computer and proficient with Microsoft Office Suite and medical office software.
  • Understanding of and commitment to appropriate protection of confidential client information.
Education and Experience:
  • High school diploma required; Associate's degree preferred.
  • 1 + year(s) experience within a behavioral health facility/practice or health care setting, or equivalent
  • 1+ year(s)of experience with insurance experience preferred.
  • Familiarity with medical terminology is a plus.
  • Active CPR certification required
Physical Requirements:
  • Ability to alternate between sitting and standing for extended periods.
  • Ability to lift, hold, push, and pull 15 pounds.
  • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods.
  • Ability to view computer monitors with close vision, color vision, depth perception, and the ability to adjust your focus with good hand-eye coordination.
  • Must be able to effectively communicate with clients/team members/customers, and clearly express oneself while exchanging information.
  • Ability to read, write, and comprehend through listening.
  • Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Mindful Health offers:  
  • A healthy amp; positive atmosphere where everyone is valued. 
  • Schedule: Monday through Friday, 8 am – 5 pm
  • The salary is competitive and commensurate with experience.  
Benefits:
  • 120 hours (15 days) of paid time off
  • 40 hours (5 days of sick leave
  • 24 hours (3 days) of paid bereavement leave per occurrence.
  • Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.).
  • Professional development opportunities

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Employee signature below indicates the employee’s understanding of the requirements, essential functions, and duties of the position.

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