Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Commercial Lines Account Manager
Marion, IN ยท On-site
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Commercial Lines Account Manager
Marion, IN ยท On-site
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
Our company is looking for a Commercial Lines Account Manager with strong communication and ... Respond to client inquires and requests to resolve any related service issues * Review commercial ...
This role is ideal for a client-focused professional with expertise in pharmacy benefits and healthcare consulting. The position blends account management, data support, and vendor oversight, to ...
This role is ideal for a client-focused professional with expertise in pharmacy benefits and healthcare consulting. The position blends account management, data support, and vendor oversight, to ...
Account Manager - Take 1
Fort Wayne, IN ยท On-site
Includes new and renewal marketing, handling client questions and requests, and coverage review. Support Program Managers and Account Executives. Responsibilities: * Responsible for the retention of ...
Account Manager - Take 1
Fort Wayne, IN ยท On-site
Includes new and renewal marketing, handling client questions and requests, and coverage review. Support Program Managers and Account Executives. Responsibilities: * Responsible for the retention of ...
Sr. Account Manager
Indianapolis, IN ยท Remote
Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...
Sr. Account Manager
Indianapolis, IN ยท Remote
Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Account Manager
Carmel, IN ยท On-site +1
Approximately 2+ years of experience in account management, partner development, client service, sales support, or a related role. * Demonstrated experience managing customer, broker, partner, or ...
Account Manager
Carmel, IN ยท On-site +1
Approximately 2+ years of experience in account management, partner development, client service, sales support, or a related role. * Demonstrated experience managing customer, broker, partner, or ...
Sales Account Manager
$60K - $75K/yr
Sales Account Manager Staffing Services Indianapolis-Northwest Account Management Serve as the primary point of contact for assigned customer accounts Develop long-term client relationships through ...
Sales Account Manager
$60K - $75K/yr
Sales Account Manager Staffing Services Indianapolis-Northwest Account Management Serve as the primary point of contact for assigned customer accounts Develop long-term client relationships through ...
Account Manager
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Account Manager
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Assistant Account Manager
Mooresville, IN ยท On-site
$22/hr
Support the Account Management team in managing client relationships * Coordinate customer requests and ensure timely project completion * Serve as a liaison between clients and internal teams ...
Assistant Account Manager
Mooresville, IN ยท On-site
$22/hr
Support the Account Management team in managing client relationships * Coordinate customer requests and ensure timely project completion * Serve as a liaison between clients and internal teams ...
Account Manager
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Account Manager
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Strategic Account Manager
Indianapolis, IN ยท On-site
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Strategic Account Manager
Indianapolis, IN ยท On-site
Execute formal account transitions to Account Managers based on defined criteria, maintaining executive relationship continuity and client confidence through the handoff Team Enablement and ...
Manager, Account Management
$54K - $145K/yr
Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...
Manager, Account Management
$54K - $145K/yr
Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...
Manager, Account Management
$54K - $145K/yr
Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...
Manager, Account Management
$54K - $145K/yr
Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...
Account Manager
South Bend, IN ยท On-site
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Account Manager
South Bend, IN ยท On-site
$50K - $60K/yr
The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...
Client Account Manager information
See Indiana salary details
$24.7K - $29K
5% of jobs
$29K - $33.2K
11% of jobs
$35.7K is the 25th percentile. Wages below this are outliers.
$33.2K - $37.5K
16% of jobs
$37.5K - $41.7K
17% of jobs
The median wage is $42.1K / yr.
$41.7K - $45.9K
17% of jobs
$49.5K is the 75th percentile. Wages above this are outliers.
$45.9K - $50.2K
12% of jobs
$50.2K - $54.4K
9% of jobs
$54.4K - $58.7K
6% of jobs
$58.7K - $62.9K
3% of jobs
$62.9K - $67.1K
2% of jobs
$67.1K - $71.4K
2% of jobs
$24.7K
$45K
$71.4K
How much do client account manager jobs pay per year?
What does a Client Account Manager do?
How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?
What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?
What is the difference between Client Account Manager vs Customer Service Representative?
| Aspect | Client Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; experience in sales or account management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, client meetings, account management | Call centers, retail, or online support |
| Employer & Industry Usage | Financial services, marketing, consulting | Retail, telecommunications, e-commerce |
| Search & Comparison Intent | Managing client accounts, building relationships | Handling customer inquiries, resolving issues |
The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.
Full-time
Posted 22 days ago
Job description
Full-time
Description
WHO WE ARE:
At Insurance Management Group, we're driven by the opportunity we have every day to positively impact our clients, co-workers, and communities. We take pride in each and every interaction to protect and inspire, a key reason we feel we have been a successful independent insurance agency since 1875. We attribute our continued rapid growth in central Indiana to our commitment to 4 operating principles: Delivering WOW (to the clients), being Ideal Team Players (to co-workers), Growing (ourselves), and Serving (others). We're committed to maintaining the family-oriented atmosphere that has got us to where we are today, as we feel internal culture is one of the best ways to ensure a great experience for our external clients. We hope you will consider joining the IMG family and helping us help others protect their assets, families, and futures.
POSITION DESCRIPTION:
Our company is looking for a Commercial Lines Account Manager with strong communication and interpersonal skills. As the Commercial Lines Account Manager, you will be responsible for providing support to producers in servicing new and renewal business. You must provide prompt, accurate, and courteous service to our clients, while offering a high level of support obtaining, maintaining, expanding, and servicing commercial accounts. You, along with the producers, are responsible for developing relationships with your clients and are accountable for the client experience and retention. You are thus required to not only have the in-depth technical insurance knowledge across our many insurance carriers, but you must also have the empathy, communication skills, and intentionality to connect on a personal level. We strive to deliver a WOW experience that leads to lifetime clients.
DAY IN THE LIFE OF:
- Establish and maintain strong relationships with clients and insurance carriers to ensure long term consistent business growth
- Provide exceptional customer service to clients and prospects
- Respond to client inquires and requests to resolve any related service issues
- Review commercial applications, policies, endorsements, audits, cancellations, and reinstatements for completeness and accuracy
- Maintain agency management system with both written and verbal communication of all transactions
- Submit policy changes and cancellations to carriers
- Receive phone calls from clients and companies regarding insurance, claims, administrative problems, and comply with the request and or refer to producer
- Maintain a task system to follow up on outstanding requests, correspondence, reports, and overdue items
- Handling the quoting process from start to finish on new business
- Set priorities and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
- Annual review and analysis of client insurance solutions to validate current solution and update as needed
- Re-marketing of client accounts with other insurance providers to ensure client has optimal solution
- Continuing education to maintain insurance license (24 hours every 2 years) and to stay up to date on insurance carrier changes
- Growth of existing accounts through account rounding and additional coverage options
- Help with projects and provide support to other team members while they are out.
- Demonstrate operating principles - We WOW, We Grow, We are TEAM players, and We Serve
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
- High attention to detail
- Excellent listening skills
- Strong written and verbal communication skills
- Maintains quality of performance in high stress situations
- Great interpersonal skills
- Experienced with computers and typing; able to navigate very efficiently
- Fast learner, excited about continuous growth and learning
- Ideal Team Player
- Strong organization and time management skills
- Highly motivated and positive attitude