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Client Account Manager Jobs in Indiana (NOW HIRING)

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

Account Manager

Carmel, IN ยท On-site +1

Approximately 2+ years of experience in account management, partner development, client service, sales support, or a related role. * Demonstrated experience managing customer, broker, partner, or ...

Sales Account Manager Staffing Services Indianapolis-Northwest Account Management Serve as the primary point of contact for assigned customer accounts Develop long-term client relationships through ...

The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...

The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...

Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...

Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success. * Establishes and implements ...

Account Manager

South Bend, IN ยท On-site

$50K - $60K/yr

The Account Manager will act as a liaison, provide product/services information and resolve any ... Proven customer support experience or experience as a client service representative * Track record ...

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Client Account Manager information

See Indiana salary details

$24.7K

$45K

$71.4K

How much do client account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client account manager in Indiana is $45,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,400.00 per year, depending on experience, location, and employer.

What does a Client Account Manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Indiana? The most popular types of Client Account jobs in Indiana are:
What are popular job titles related to Client Account Manager jobs in Indiana? For Client Account Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Client Account Manager jobs? Cities in Indiana with the most Client Account Manager job openings:
Commercial Lines Account Manager

Commercial Lines Account Manager

Insurance Management Group

Indianapolis, IN โ€ข On-site

Full-time

Posted 22 days ago


Job description

Job Type
Full-time
Description
WHO WE ARE:
At Insurance Management Group, we're driven by the opportunity we have every day to positively impact our clients, co-workers, and communities. We take pride in each and every interaction to protect and inspire, a key reason we feel we have been a successful independent insurance agency since 1875. We attribute our continued rapid growth in central Indiana to our commitment to 4 operating principles: Delivering WOW (to the clients), being Ideal Team Players (to co-workers), Growing (ourselves), and Serving (others). We're committed to maintaining the family-oriented atmosphere that has got us to where we are today, as we feel internal culture is one of the best ways to ensure a great experience for our external clients. We hope you will consider joining the IMG family and helping us help others protect their assets, families, and futures.
POSITION DESCRIPTION:
Our company is looking for a Commercial Lines Account Manager with strong communication and interpersonal skills. As the Commercial Lines Account Manager, you will be responsible for providing support to producers in servicing new and renewal business. You must provide prompt, accurate, and courteous service to our clients, while offering a high level of support obtaining, maintaining, expanding, and servicing commercial accounts. You, along with the producers, are responsible for developing relationships with your clients and are accountable for the client experience and retention. You are thus required to not only have the in-depth technical insurance knowledge across our many insurance carriers, but you must also have the empathy, communication skills, and intentionality to connect on a personal level. We strive to deliver a WOW experience that leads to lifetime clients.
DAY IN THE LIFE OF:
  • Establish and maintain strong relationships with clients and insurance carriers to ensure long term consistent business growth
  • Provide exceptional customer service to clients and prospects
  • Respond to client inquires and requests to resolve any related service issues
  • Review commercial applications, policies, endorsements, audits, cancellations, and reinstatements for completeness and accuracy
  • Maintain agency management system with both written and verbal communication of all transactions
  • Submit policy changes and cancellations to carriers
  • Receive phone calls from clients and companies regarding insurance, claims, administrative problems, and comply with the request and or refer to producer
  • Maintain a task system to follow up on outstanding requests, correspondence, reports, and overdue items
  • Handling the quoting process from start to finish on new business
  • Set priorities and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
  • Annual review and analysis of client insurance solutions to validate current solution and update as needed
  • Re-marketing of client accounts with other insurance providers to ensure client has optimal solution
  • Continuing education to maintain insurance license (24 hours every 2 years) and to stay up to date on insurance carrier changes
  • Growth of existing accounts through account rounding and additional coverage options
  • Help with projects and provide support to other team members while they are out.
  • Demonstrate operating principles - We WOW, We Grow, We are TEAM players, and We Serve

Requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
  • High attention to detail
  • Excellent listening skills
  • Strong written and verbal communication skills
  • Maintains quality of performance in high stress situations
  • Great interpersonal skills
  • Experienced with computers and typing; able to navigate very efficiently
  • Fast learner, excited about continuous growth and learning
  • Ideal Team Player
  • Strong organization and time management skills
  • Highly motivated and positive attitude