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Client Account Manager Jobs in Indiana (NOW HIRING)

NFP

(Hybrid) Benefits Account Manager II

Evansville, IN · On-site

Summary : The Account Manager II is responsible for working with Consultants to service client ... Client Interaction and Relationship Management : * Day-to-Day Client Point of Contact: Serve as the ...

Lucky415

Account Manager

Indianapolis, IN · Remote

We focus on client satisfaction and fairness within the brand ambassador community. We work with ... Account Manager SOW -20-25 hours per week -Tuesday - Friday 10am PT - 3:00pm PT daily (Hours may ...

GardaWorld

Account Manager

Kokomo, IN · On-site

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

GardaWorld

Account Manager

Kokomo, IN · On-site

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

GardaWorld

Account Manager

Kokomo, IN · On-site

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

GardaWorld

Account Manager

Kokomo, IN

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

GardaWorld

Account Manager

Kokomo, IN

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

GardaWorld

Account Manager

Kokomo, IN

$58.24K - $70.72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... You'll handle client issues, communicate with key contacts, and build strong relationships to ...

TEGNA Inc.

Account Manager

Indianapolis, IN · On-site

The Account Manager supports Account Executives' sales efforts by taking ownership of fulfillment in such a way that the AE can play their role of being client-facing, creating opportunities and ...

BDA

Account Manager

Indianapolis, IN · On-site

$70K - $82K/yr

Client Relationship & Brand Stewardship * Build and maintain strong relationships with client ... Accurately log and manage account activity in Salesforce to ensure full pipeline visibility and ...

BDA

Account Manager

Indianapolis, IN · Hybrid

$70K - $82K/yr

You must be both a strategist and a closer and thrive on expanding client relationships, exceeding ... Accurately log and manage account activity in Salesforce to ensure full pipeline visibility and ...

HUB

Account Manager

Merrillville, IN

Implement Client Service Plans as directed by account team and\or Team Leader. * Maintain accurate client information in account management systems as assigned. * Assist account team in providing ...

Remodel Health

Broker Account Manager

Indianapolis, IN · On-site

$50K/yr

This role will support multiple brokerage agencies and their corresponding client accounts, with ... of experience managing clients with greater than $50,000 in annual revenue * Professional ...

Remodel Health

Broker Account Manager

Indianapolis, IN · Remote

$50K/yr

This role will support multiple brokerage agencies and their corresponding client accounts, with ... of experience managing clients with greater than $50,000 in annual revenue * Professional ...

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Client Account Manager information

See Indiana salary details

$24.7K

$45K

$71.4K

How much do client account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client account manager in Indiana is $45,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What does a Client Account Manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Indiana? The most popular types of Client Account jobs in Indiana are:
What are popular job titles related to Client Account Manager jobs in Indiana? For Client Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Account Manager jobs in Indiana look for? The top searched job categories for Client Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Account Manager jobs? Cities in Indiana with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Indiana as of May 2026, with employment types broken down into 79% Full Time, 13% Part Time, 1% Temporary, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,038 per year, or $21.7 per hour.

(Hybrid) Benefits Account Manager II

NFP

Evansville, IN • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

Job description

Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: The Account Manager II is responsible for working with Consultants to service client accounts. This role involves managing the renewal process from start to finish, leading open enrollment presentations, and taking an active role in client relationship building. The Account Manager II will also be responsible for day-to-day client service, project management, and vendor coordination.
Key Responsibilities:
  • Client Interaction and Relationship Management:

    • Day-to-Day Client Point of Contact: Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively. Maintain regular communication with clients to ensure their satisfaction and address any issues that arise.
    • Relationship Building: Build and deepen relationships with clients, fostering trust and long-term partnerships. Engage in client relationship-building activities, including in-person meetings and events.
    • Client Meetings: Take an active role in client meetings, presenting information and addressing client questions. Prepare materials for presentations and communications, ensuring they are clear and professional.

  • Project and Deliverable Management:

    • Delivery and Execution of Deliverables: Own the delivery and execution of all client deliverables, ensuring they are completed accurately and on time. Coordinate with internal teams to ensure all client requirements are met.
    • Project Management: Manage the lifecycle and renewal process for client accounts, including planning, execution, and follow-up. Develop and maintain project plans to ensure successful completion of all client-related projects.
    • Implementation Lead: Lead the implementation of new business and open enrollment processes, ensuring smooth transitions and successful outcomes. Coordinate with clients and vendors to manage implementation timelines and deliverables.

  • Vendor and Shared Services Coordination:

    • Vendor Coordination: Coordinate with vendors to ensure seamless service delivery and address any issues that arise. Develop and maintain strong relationships with vendor representatives to enhance service quality.
    • Shared Services Coordination: Ensure shared services and other support functions are executing effectively to meet client needs. Collaborate with internal teams to ensure all aspects of client service are covered.

  • Compliance and Regulatory Support:

    • Benefit Plan Reviews: Review benefit plan summaries and carrier source documents for accuracy, ensuring compliance with regulatory requirements. Understand and articulate complex regulatory language and rules to clients.
    • Compliance Support: Partner with the Compliance Team to support client needs and ensure compliance with plan documents and summary plan descriptions. Stay informed about relevant legislative guidelines and updates, including COBRA, HIPAA, ERISA, Section 125, and Health Care Reform.
    • Oversees the 5500 process in coordination with vendors and partners when necessary.

  • Renewal and Marketing Process:
    • Renewal and Marketing Process: Manage the renewal and marketing process from start to finish, negotiating with carriers and recommending renewal actions. Develop and execute marketing plans in collaboration with Consultants and Analysts.

    • Client Resources: Update employee and client communications and ensure all information is current after enrollment or coverage changes. Enter client data promptly into CRM systems (e.g., Salesforce).

  • General Administrative Support:

    • Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, deliverables, and project progress. Prepare regular reports for internal and client review.
    • Team Collaboration: Work closely with team members to ensure cohesive and efficient service delivery. Participate in team meetings and contribute to the development of best practices and process improvements.

Knowledge, Skills, and/or Abilities:
  • Strong understanding of benefits administration, industry trends, and carrier products and services.
  • Proven ability to manage client relationships and anticipate client needs.
  • Excellent communication skills, both written and oral.
  • Strong Microsoft Excel and PowerPoint skills.
  • Project management skills with the ability to manage multiple priorities effectively.
  • Ability to work independently and as part of a team.
  • Effective time management and decision-making skills.
  • Presentation and public speaking abilities.
  • Diligent follow-up skills.

Education and/or Experience:
  • 3+ years of experience in benefits account management or a related field.
  • Preferably a bachelor's degree.

Certificates, Licenses, Registration:
  • Life & Health Insurance License

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $41,000 to $80,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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