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Claims Manager Jobs in Springfield, MA (NOW HIRING)

ESIS is seeking an AGL Claims Representative to manage commercial auto and general liability property damage claims for client accounts. Reporting to the Claims Team Leader, this role is responsible ...

Our client in Springfield, Massachusetts is seeking a Contract Medical Claims Representative to ... Ability to manage multiple priorities and meet deadlines Preferred Skills: * Experience working in ...

New

In this role, the responsibilities include actively managing commercial claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in jurisdictions ...

In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in ...

In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in ...

Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction * Collaborates ...

Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction * Collaborates ...

Managing vocational rehabilitation Qualifications * College degree or 7+ years' experience handling claims in a relevant line of business including Construction Defect claims. * Basic knowledge of ...

The AGL Claims Specialist: Under the direction of the Claims Team Leader, investigates and settles ... Managing vocational rehabilitation Chubb is a world leader in insurance. With operations in 54 ...

AVP, Allied Healthcare

Hartford, CT · On-site

$160 - $210K/hr

Manages team of 5-7 Claim Professionals handling Allied Healthcare claims * Drives team engagement, development, performance, and growth * Drives Key Performance Indicators and adherence to Hiscox ...

Showing results 41-60

Claims Manager information

See Springfield, MA salary details

$34.9K

$87.5K

$138.5K

How much do claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for claims manager in Springfield, MA is $87,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What are popular job titles related to Claims Manager jobs in Springfield, MA? For Claims Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Springfield, MA look for? The top searched job categories for Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Claims Manager jobs? Cities near Springfield, MA with the most Claims Manager job openings:
Infographic showing various Claims Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Hybrid job distribution, with an average salary of $87,549 per year, or $42.1 per hour.

ESIS Claims Representative, WC

Chubb

Simsbury, CT

Full-time

Posted 21 days ago


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 303 rated insurance


Job description

ESIS is seeking an AGL Claims Representative to manage commercial auto and general liability property damage claims for client accounts. Reporting to the Claims Team Leader, this role is responsible for investigating and resolving bodily injury claims promptly, fairly, and in accordance with established best practice guidelines.

Duties include, but are not limited to:

  • Work under limited supervision to receive assignments and review claim and policy information, providing background for investigations and determining policy obligations as appropriate for the line of business.
  • Contact, interview, and obtain statements (recorded or in person) from insured individuals, claimants, witnesses, medical professionals, legal representatives, law enforcement, and other relevant parties to gather necessary claim information.
  • Arrange for such appraisal of damaged property.
  • Review and evaluate property damages.
  • Assess facts obtained during investigations to determine the extent of liability and the company's obligation under the policy contract.
  • Prepare reports on investigations, settlements, claim denials, and evaluations of involved parties.
  • Set reserves within authority limits and recommend reserve changes to the Team Leader.
  • Review the progress and status of claims with the Team Leader, discussing challenges and recommending solutions.
  • Prepare and submit unusual or potentially undesirable exposures to the Team Leader.
  • Assist the Team Leader in developing improved methods for handling claims.
  • Settle claims promptly and fairly.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • Three or more years of claims handling experience, demonstrated through career progression within the company or a similar organization.
  • Ability to work independently with minimal supervision from a Team Leader.
  • Advanced technical knowledge of claims handling processes and terminology.
  • Excellent negotiation skills.
  • Strong communication and interpersonal skills for positive interactions with claimants, customers, insureds, brokers, attorneys, and other stakeholders regarding losses.
  • In-depth knowledge of the company's products, services, coverages, and policy limits, as well as a thorough understanding of claims best practices.
  • Comprehensive knowledge of applicable state and local laws relevant to the line of business managed.
  • Outstanding customer service skills.

An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters.  Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.


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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US