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Senior Claims Manager Jobs in Springfield, MA (NOW HIRING)

Chubb Insurance Hong Kong

Claims Director

Simsbury, CT · On-site

$130 - $170/hr

Presenting litigation strategy for complex litigation to senior claims management and underwriting staff. * Support business leaders on an as needed basis on various claims and underwriting related ...

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Chubb

Senior Claims Examiner

Simsbury, CT · On-site

The Senior Claim Examiner, under appropriate direction from the manager, investigates and settles litigated and higher severity non-litigated claims promptly, equitably and within established best ...

Chubb

Claims Director

Simsbury, CT · On-site

Presenting litigation strategy for complex litigation to senior claims management and underwriting staff. * Support business leaders on an as needed basis on various claims and underwriting related ...

Chubb

Claims Director

Simsbury, CT · On-site

Presenting litigation strategy for complex litigation to senior claims management and underwriting staff. * Support business leaders on an as needed basis on various claims and underwriting related ...

Archgroup

Senior DRC Claims Examiner

Hartford, CT · On-site

$90K - $107K/yr

Position Overview Shared Services seeks a Senior DRC Claims Examiner responsible for managing and resolving claims with varying complexity, including Employment Practices Liability and other ...

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All JobsClaims JobsSenior Claims Manager JobsSenior Claims Manager Jobs in Springfield, MA

Senior Claims Manager information

See Springfield, MA salary details

$34.9K

$87.5K

$138.5K

How much do senior claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior claims manager in Springfield, MA is $87,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior claims manager, and why are they important?

To thrive as a Senior Claims Manager, you need expertise in insurance claims processes, strong analytical skills, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and relevant certifications such as AIC or CPCU are highly beneficial. Leadership, negotiation, and effective communication are crucial soft skills for managing teams and resolving complex claims. These skills ensure efficient claims resolution, regulatory compliance, and high levels of customer satisfaction.

What is the difference between Senior Claims Manager vs Claims Supervisor?

AspectSenior Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; professional certifications like CPCU or ARM are commonUsually requires a high school diploma or associate degree; some certifications may be preferred but are less common
Work EnvironmentOversees multiple claims teams, interacts with senior management, and handles complex claimsManages a team of claims adjusters, focusing on daily claims processing and team supervision
Employer & Industry UsageUsed in insurance companies, often in larger organizations with multiple claims levelsFound in insurance firms, especially in claims departments, as a supervisory role

The main difference is that a Senior Claims Manager has broader responsibilities, oversees multiple teams, and handles complex claims, while a Claims Supervisor focuses on managing daily claims activities and team supervision. The Senior Claims Manager role typically requires more experience and advanced certifications.

What are some typical challenges a senior claims manager might face when handling complex insurance claims?

Senior Claims Managers frequently encounter challenges such as coordinating multiple stakeholders, interpreting complex policy language, and resolving high-value or disputed claims efficiently. They often manage a team of adjusters and must ensure that all claim evaluations are thorough, compliant, and timely. Balancing customer satisfaction with organizational risk exposure requires strong negotiation and communication skills, especially when dealing with legal representatives or regulatory bodies.
What are popular job titles related to Senior Claims Manager jobs in Springfield, MA? For Senior Claims Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Senior Claims Manager jobs in Springfield, MA look for? The top searched job categories for Senior Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Senior Claims Manager jobs? Cities near Springfield, MA with the most Senior Claims Manager job openings:
Senior Claims Manager jobs near you
Infographic showing various Senior Claims Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $87,549 per year, or $42.1 per hour.

Claims Specialist / Claims Manager

The Misch Group

Hartford, CT • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Claims Specialist / Claims Manager
Department: Insurance & Financial Services
Employment Type: Full Time
Location: Connecticut
Description
Location: New York or Connecticut area
Compensation: Up to $100,000, depending on experience and level
Employment type: Permanent, direct hire
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Key Responsibilities
  • Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
  • Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
  • Advocate for clients and help move claims toward effective resolution.
  • At the manager level, provide leadership and oversight for a small claims team.
  • Contribute to a highly service-oriented, relationship-driven agency environment.

Skills, Knowledge and Expertise
  • Significant commercial claims experience.
  • Five or more years of experience preferred for Claims Specialist candidates.
  • Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
  • Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
  • Strong communication, client-service, and stakeholder-management skills.
  • Insurance licensing is helpful but not required.

Benefits
  • Move into an established independent agency with a meaningful commercial client base.
  • Use your claims expertise in a relationship-led environment where service and judgment matter.
  • Flexible level and title for the right candidate.
  • Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays

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