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Claims Manager Jobs in Springfield, MA (NOW HIRING)

The MH Group LLC

Manager Claim Processing

Hartford, CT · On-site

Oversee and manage daily operations of the claims processing department to ensure timely and accurate claim handling. * Develop, implement, and maintain quality control standards to ensure accuracy ...

Cna

Claims Consulting Director

Glastonbury, CT · Hybrid

$97K - $189K/yr

Manages the most complex investigations of claims, including coverage defenses, liability and damages exposures. Determines if a major claim should be settled or litigated and implements an ...

Munich Re

Specialty Claims Associate

Hartford, CT · Remote

$18 - $24.25/hr

Experience managing panel counsel, litigation guidelines, reviewing law firm billing. * Experience with other claims-made professional/management liability lines such as Miscellaneous Professional ...

Munich RE

Specialty Claims Associate

Hartford, CT · Remote

$18 - $24.25/hr

Experience managing panel counsel, litigation guidelines, reviewing law firm billing. * Experience with other claims-made professional/management liability lines such as Miscellaneous Professional ...

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All JobsClaims Manager JobsClaims Manager Jobs in Springfield, MA

Claims Manager information

See Springfield, MA salary details

$34.9K

$87.6K

$138.5K

How much do claims manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for claims manager in Springfield, MA is $87,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

What jobs pay 2000 a day?

Claims Managers typically do not earn $2,000 a day; their salaries usually range from moderate to high five-figure annual incomes. High-paying roles that can reach or exceed $2,000 daily include specialized executive positions, certain consulting roles, and highly experienced professionals in finance, law, or technology, often requiring advanced skills, certifications, or extensive experience. Such roles are often project-based or involve significant responsibilities and expertise.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What jobs pay 500,000 a year in the US?

Claims managers typically do not earn $500,000 annually, but high-level executive roles such as chief claims officers or senior insurance executives in large organizations can reach or exceed this level. These positions often require extensive experience, advanced certifications, and leadership skills, and compensation may include bonuses and stock options.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a Claims Manager typically balance the demands of high case volumes with ensuring thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What are the key skills and qualifications needed to thrive as a Claims Manager, and why are they important?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a Claims Manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What job makes $10,000 a month without a degree?

A Claims Manager can earn $10,000 or more per month, especially with experience and strong leadership skills. This role involves overseeing insurance claims, managing teams, and requires knowledge of insurance policies and claims processes, but typically does not require a college degree.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What job categories do people searching Claims Manager jobs in Springfield, MA look for? The top searched job categories for Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Claims Manager jobs? Cities near Springfield, MA with the most Claims Manager job openings:
Claims Manager jobs near you
Claims Manager I, Miscellaneous Medical Facilities Professional Liability

Claims Manager I, Miscellaneous Medical Facilities Professional Liability

Liberty Mutual

Simsbury, CT

Full-time

Posted 3 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 261 rated insurance

Job description

Description
Join Liberty Mutual as a Claims Manager and help lead a team committed to delivering exceptional service, driving results and making a meaningful difference for our customers every day!
Liberty Mutual has an immediate opening for a Claims Manager I to lead a Miscellaneous Medical Facilities team. At Liberty Mutual, our Claims Manager plays a vital role in guiding high-performing teams and shaping a customer-first experience that reflects our commitment to excellence. Under limited direction, the Claims Manager serves as a People Leader to Long Miscellaneous Medical Facilities (MMF) claims team and supports the MMF Claim Product Lead by directing the strategic activities of the claims team consistent with the standards of North America Specialty Claims and GRS NA Claims. This role reports directly to and supports MMF Claim Product Lead.
Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change.
Responsibilities:
  • Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management).
  • Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting, Actuarial, Finance and Operations.
  • Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions.
  • Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary.
  • Provide regular reports to claims management regarding losses either exceeding or likely to exceed the authority level in accordance with best practices.
  • Must be able to present effectively, produce appropriate reports and develop team and train team in these skills.
  • Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers. Demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary. Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting. Present at industry conferences or publishes external industry content.
  • Lead short to medium-term strategic claims activities/priorities for the product line, with alignment with the strategic priorities of IronHealth and NAS Claims. Oversee projects assigned by the MMF Claim Product Lead.
  • Support Company goals of being the most trusted global brand; delivering top quartile profitability; being the best place to work; and achieve scale where it matters. Serve as a role model for high performance to achieve strategic outcomes and leverage diversity of perspectives in service of the best solution.
  • Other duties as assigned, including delivery on established operational goals and objectives.
Qualifications
  • Bachelors' degree or equivalent training
  • A minimum of 5 years of relevant and progressively more responsible work experience required, including at least 2 years of supervisory experience preferred.
  • Miscellaneous Medical Facilities, Healthcare Professional Liability or medical malpractice claims experience preferred.
  • At least 5 years claims handling within a technical specialty. Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, and product competition within the marketplace.
  • All-lines Adjusters License is required.
  • Requires advanced knowledge of a technical specialty. Knowledge of law and insurance regulations in various jurisdictions.
  • The ability to effectively interact with brokers and internal departments is also required.
  • Strong verbal and written communications and organizational skills.
  • Strong negotiation, analytical and decision-making skills also required.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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