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Claims Manager Jobs in Springfield, MA (NOW HIRING)

The MH Group LLC

Manager Claim Processing

Hartford, CT · On-site

Oversee and manage daily operations of the claims processing department to ensure timely and accurate claim handling. * Develop, implement, and maintain quality control standards to ensure accuracy ...

Chubb Insurance Hong Kong

Claims Director

Simsbury, CT · On-site

$130 - $170/hr

Working out of our Simsbury, CT and soon to be Windsor, CT office The Claim Director, under minimal direction from the manager, investigates and settles litigated claims promptly, equitably and ...

New

Chubb

Claims Director

Simsbury, CT · On-site

Working out of our Simsbury, CT and soon to be Windsor, CT office , The Claim Director, under minimal direction from the manager, investigates and settles litigated claims promptly, equitably and ...

Chubb

Claims Director

Simsbury, CT · On-site

Working out of our Simsbury, CT and soon to be Windsor, CT office , The Claim Director, under minimal direction from the manager, investigates and settles litigated claims promptly, equitably and ...

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Showing results 1-20

All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Springfield, MA

Claims Manager information

See Springfield, MA salary details

$34.9K

$87.5K

$138.5K

How much do claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for claims manager in Springfield, MA is $87,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What are popular job titles related to Claims Manager jobs in Springfield, MA? For Claims Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Springfield, MA look for? The top searched job categories for Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Claims Manager jobs? Cities near Springfield, MA with the most Claims Manager job openings:
Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Hybrid job distribution, with an average salary of $87,549 per year, or $42.1 per hour.

Claims Specialist / Claims Manager

The Misch Group

Hartford, CT • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Claims Specialist / Claims Manager
Department: Insurance & Financial Services
Employment Type: Full Time
Location: Connecticut
Description
Location: New York or Connecticut area
Compensation: Up to $100,000, depending on experience and level
Employment type: Permanent, direct hire
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Key Responsibilities
  • Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
  • Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
  • Advocate for clients and help move claims toward effective resolution.
  • At the manager level, provide leadership and oversight for a small claims team.
  • Contribute to a highly service-oriented, relationship-driven agency environment.

Skills, Knowledge and Expertise
  • Significant commercial claims experience.
  • Five or more years of experience preferred for Claims Specialist candidates.
  • Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
  • Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
  • Strong communication, client-service, and stakeholder-management skills.
  • Insurance licensing is helpful but not required.

Benefits
  • Move into an established independent agency with a meaningful commercial client base.
  • Use your claims expertise in a relationship-led environment where service and judgment matter.
  • Flexible level and title for the right candidate.
  • Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays

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