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Remote Claims Jobs in Springfield, MA (NOW HIRING)

Aflac, Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Claims administration, or experience in a related field or industry. * Insurance or other industry ...

Aflac Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Claims administration, or experience in a related field or industry. * Insurance or other industry ...

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All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Springfield, MA

Remote Claims information

See Springfield, MA salary details

$29.7K

$62.9K

$87.6K

How much do remote claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote claims in Springfield, MA is $62,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What skills and qualifications are needed to thrive as a remote claims specialist?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What is a remote claims job?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What are popular job titles related to Remote Claims jobs in Springfield, MA? For Remote Claims jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Springfield, MA look for? The top searched job categories for Remote Claims jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Claims jobs? Cities near Springfield, MA with the most Remote Claims job openings:
Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $62,882 per year, or $30.2 per hour.

Senior Claims Adjuster, Workers Compensation - Remote (10252)

Capstone Search Group

Hartford, CT • Remote

$85K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

About the Role

100% remote job opening. As Senior Claims Adjuster, Workers Compensation you are responsible for managing the process from start to finish and ultimately determining the appropriate course of action based on the circumstances within the case. Here are a few job specs:


Location: Fully remote but requires experience with workers compensation claims in the state of Connecticut. This means you’ll also primarily work EST hours.


Experience: At least three (3) years of experience managing, investigating, and resolving complex work comp claims. 


Skills: Strong attention to detail, excellent communication, and customer-first focus given that you’ll frequently interact with various parties, including claimants, during the process.


Licensure: Requires appropriate licensure/certification in Connecticut where you will handle claims.

Company Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.