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Remote Claims Jobs in Springfield, MA (NOW HIRING)

The Hartford

Legal Support Data Specialist

Hartford, CT · On-site +1

$64K - $97K/yr

This team leads the strategic oversight of claims legal expenses, ensuring financial discipline ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...

The Hartford

Medicare Technician

Hartford, CT · On-site +1

Claims adjusting experience preferred Work Arrangement : This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San ...

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All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Springfield, MA

Remote Claims information

See Springfield, MA salary details

$29.7K

$62.9K

$87.6K

How much do remote claims jobs pay per year?

As of Jul 19, 2026, the average yearly pay for remote claims in Springfield, MA is $62,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What are the key skills and qualifications needed to thrive as a Remote Claims Specialist, and why are they important?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What are remote claims jobs?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What are popular job titles related to Remote Claims jobs in Springfield, MA? For Remote Claims jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Springfield, MA look for? The top searched job categories for Remote Claims jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Claims jobs? Cities near Springfield, MA with the most Remote Claims job openings:
Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $62,882 per year, or $30.2 per hour.
Sr. Underwriting Strategy Analyst - Remote Opportunity

Sr. Underwriting Strategy Analyst - Remote Opportunity

GuideOne Insurance

Hartford, CT • On-site, Remote

$81K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description


The Senior Underwriting Strategy Analyst supports the Director of Underwriting Strategy in driving portfolio performance, optimizing underwriting, and advancing strategic initiatives across the underwriting lifecycle. This role blends analytics, underwriting expertise, and cross-functional leadership to improve risk selection, profitability, and operational efficiency.

Accountabilities:

Underwriting Strategy & Portfolio Management

  • Support development and execution of underwriting strategies aligned to growth, profitability, and risk appetite goals
  • Analyze portfolio performance trends (loss ratio, hit rate, retention, pricing adequacy) and recommend actionable improvements
  • Monitor underwriting guidelines and identify opportunities for refinement based on emerging experience and market dynamics
  • Assist in segmentation strategies to optimize risk selection and pricing precision

Data Analysis & Insights

  • Conduct advanced data analysis to identify drivers of loss, profitability, and underwriting performance
  • Develop dashboards, scorecards, and reporting frameworks for leadership visibility
  • Partner with actuarial, data science, and finance teams to evaluate pricing models and assumptions
  • Translate complex data into clear, actionable recommendations for underwriting leadership

Underwriting Governance & Execution

  • Support governance frameworks including referral processes, authority structures, and underwriting controls
  • Perform audits and quality assurance reviews to ensure adherence to underwriting guidelines
  • Identify process gaps and recommend enhancements to improve consistency and decision quality

Cross-Functional Collaboration

  • Partner with Product, Actuarial, Claims, Distribution, and Operations to align strategy and execution
  • Contribute to product development, coverage enhancements, and market positioning initiatives
  • Support field underwriting teams with insights, tools, and strategic guidance

Process Improvement & Transformation

  • Identify and lead initiatives to streamline underwriting workflows and reduce friction
  • Support automation, digitization, and decision-support tool development
  • Drive continuous improvement in underwriting efficiency and scalability

Strategic Projects

  • Lead or support high-impact initiatives such as:
    • New program or segment launches
    • Profitability remediation strategies
    • Expansion into new markets or distribution channels
  • Prepare executive-level presentations and strategic recommendations

Qualifications:

Required

  • Bachelor’s degree in Finance, Economics, Risk Management, Data Analytics, or related field
  • 5+ years of experience in underwriting, underwriting strategy, or analytics within insurance
  • Strong understanding of underwriting principles, pricing dynamics, and risk selection
  • Advanced analytical skills (Excel, SQL, or similar tools; Tableau/Power BI preferred)
  • Demonstrated ability to translate data into business strategy

Preferred

  • Experience in commercial lines
  • Exposure to predictive modeling, pricing analytics, or portfolio optimization
  • Project management experience leading cross-functional initiatives
  • Professional designations (CPCU, ARM, ACAS/FCAS, etc.)

Core Competencies

  • Strategic thinking and problem-solving
  • Strong business and financial acumen
  • Executive communication and storytelling
  • Collaboration and stakeholder influence
  • Detail orientation with a results-driven mindset

Pay Range:

Anticipated Hiring Range:

  • $81,000 - $130,000 commensurate with experience

Get to Know GuideOne:

At GuideOne, we believe that our people are our greatest asset, and we foster a sense of collaboration among our team members so they can learn from and inspire one another to deliver excellence in risk solutions and services to our customers. For more than 75 years, we've established a reputation as a trusted partner in the communities where we live and work, and with our steadfast commitment to help make positive change possible, we're excited to see what we can accomplish during the next 75. Explore our values and culture, and learn why GuideOne might be a great fit for you!

GuideOne is proud to offer a robust benefits suite that includes:

  • Competitive base salary plus incentive plans for eligible team members.
  • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary.
  • Free Basic Life and AD&D, long-term disability and short-term disability insurance.
  • Medical, dental and vision plans to meet your unique healthcare needs.
  • Wellness incentives
  • Generous time off program including; personal, holiday, and volunteer paid time off.
  • Flexible work schedules and hybrid/remote options for eligible positions.
  • Educational assistance program.

#GuideOne