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Remote Claims Jobs in Springfield, MA (NOW HIRING)

Robert Half

Medical Claims Representative

Springfield, MA · Remote

$18.21 - $21.09/hr

Our client in Springfield, Massachusetts is seeking a Contract Medical Claims Representative to support their healthcare operations team. This role is ideal for a detail-oriented professional with ...

Posted today

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

The Claims Processor is responsible for accurate and timely processing of claims which includes claims for Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Retiree plans ...

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

The Claims Processor is responsible for accurate and timely processing of claims which includes claims for Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Retiree plans ...

Deloitte

Epic Denials Management Operator

Hartford, CT · Remote

$18.25 - $24.25/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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Showing results 21-40

All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Springfield, MA

Remote Claims information

See Springfield, MA salary details

$29.7K

$62.9K

$87.6K

How much do remote claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote claims in Springfield, MA is $62,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What skills and qualifications are needed to thrive as a remote claims specialist?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What is a remote claims job?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Springfield, MA? The most popular types of Claims jobs in Springfield, MA are:
What are popular job titles related to Remote Claims jobs in Springfield, MA? For Remote Claims jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Springfield, MA look for? The top searched job categories for Remote Claims jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Claims jobs? Cities near Springfield, MA with the most Remote Claims job openings:
Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $62,882 per year, or $30.2 per hour.

Auto and General Liability Claims Specialist

The Hartford

Hartford, CT • On-site, Remote

$107K - $161K/yr

Full-time

Posted 18 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Specialist Claims - CH07DE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Claims Specialist, you will be responsible for handling a caseload of complex, high exposure, auto and general liability claims throughout the claim's life cycle. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required.

Responsibilities:

  • Conducting investigations and analyzing and evaluating the information learned;

  • Making coverage determinations and communicating written position(s) to insureds and other required parties;

  • Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment;

  • Presenting cases to management for expense or indemnity reserve authority above established authority levels;

  • Developing and implementing resolution strategies to achieve high quality outcomes;

  • Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;

  • Attending trials and mediations as necessary;

  • Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives;

  • Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.;

  • Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity;

  • Work with business partners to evaluate and address claim trends and developments; and

  • Address inquiries from agents and policyholders, providing superior customer service.


Qualifications:

  • Bachelor's degree required; law degree a plus.

  • Minimum of seven years handling complex litigated coverage and liability matters.

  • Candidate should be disciplined, results-oriented and able to focus on bottom line results.

  • Superior analytical ability and organizational skills.

  • Excellent oral and written communication skills.

  • Excellent strategic thinking ability and execution skills.

  • Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws.

  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others.

  • Superior interpersonal skills.

  • An ability to exceed expectations and influence others

WHAT ELSE CAN YOU TELL ME?

  • This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL,Scottsdale, AZ, Alpharetta, GA, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business need arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$107,600 - $161,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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