Insurance Claims Associate Jobs in Springfield, MA

Founded in 1866, The Hartford Steam Boiler Inspection and Insurance Company (HSB) has been a pioneer in industrial safety and loss prevention for over 150 years. Our organization is driven by a passion for technical excellence, innovation, and a commitment to making a lasting difference.

Specialty Claim Associate - Remote Opportunity

We are seeking a highly motivated and experienced Specialty Claim Associate to join our Specialty Liability Claims team. In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims, applying your expertise to address the evolving needs of the workplace. Members of our team deal with issues at the intersection of social and legal landscapes. Through collaborative efforts with external legal experts and our policyholders, you will play a key part in resolving sensitive claims, including those involving workplace disputes, discrimination, and harassment allegations. Other products supported including Miscellaneous Professional Liability, Contractor's Errors & Omissions and Cyber Liability.

Education and Experience

• College degree is required. Law degree is preferred.
• At least 2+ years of Employment Practices Liability claims and litigated claims management.
• Experience managing panel counsel, litigation guidelines, reviewing law firm billing.
• Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, Cyber Liability, preferred.

Knowledge and Skills

• Strong working knowledge of Employment Practices Liability exposures and employment law concepts
• Complete accurate and timely coverage assessments and letters, liability and damage investigations, and evaluations of complex Employment Practices Liability insurance policies.
• Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
• Build and maintain productive relationships with internal and external customers, clients, underwriters & agents.
• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management
• Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
• An aptitude for evaluating, analyzing, and interpreting technical information; sound critical thinking and decision making skills.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally
• Flexibility and willingness to work in a fast paced, rapidly changing environment; excellent organization and time management skills.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.