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Insurance Claims Associate Jobs in Chelsea, MA (NOW HIRING)

CareScout

Associate Claims Clinical/Care Advocacy

Waltham, MA · On-site +1

$19.25 - $26.25/hr

POSITION TITLE Associate Claims Clinical/Care Advocate POSITION LOCATION This position is available ... Experience or understanding of Long-Term Care Insurance products * GCM or CCM certification ...

Elevance Health

SCA Claims Processor I

Hingham, MA · On-site

$17.75/hr

This role enables associates to work virtually full-time, with the exception of required in-person ... Experience with healthcare insurance claims processing highly preferred. * Strong data entry skills ...

Posted today

Thinkbrg

2027 Summer Associate (Intern)

Boston, MA · On-site

$16.25 - $21.75/hr

... insurance claims, accelerating resolution and maximizing claim payments. 3. Construction: We ... Associates in this area employ techniques from microeconomic theory, econometrics, marketing and ...

Thinkbrg

2027 Summer Associate (Intern)

Boston, MA

$16.25 - $21.75/hr

... insurance claims, accelerating resolution and maximizing claim payments. 3. Construction: We ... Associates in this area employ techniques from microeconomic theory, econometrics, marketing and ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Chelsea, MA

Insurance Claims Associate information

See Chelsea, MA salary details

$14

$22

$33

How much do insurance claims associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance claims associate in Chelsea, MA is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Chelsea, MA? The most popular types of Insurance Claims jobs in Chelsea, MA are:
What are popular job titles related to Insurance Claims Associate jobs in Chelsea, MA? For Insurance Claims Associate jobs in Chelsea, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Chelsea, MA look for? The top searched job categories for Insurance Claims Associate jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Insurance Claims Associate jobs? Cities near Chelsea, MA with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,435 per year, or $22.8 per hour.

Claims - Field Claims Representative

The Cincinnati Insurance Companies

Boston, MA • On-site

$74K - $108K/yr

Other

Retirement, PTO

Posted 15 days ago

Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

36th of 303 rated insurance

Job description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Boston, MA. The candidate is required to reside within the territory.
This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Be ready to:
  • complete thorough claim investigations
  • interview insureds, claimants, and witnesses
  • consult police and hospital records
  • evaluate claim facts and policy coverage
  • inspect property and auto damages and write repair estimates
  • prepare reports of findings and secure settlements with insureds and claimants
  • use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • provide superior and professional customer service
  • once eligible, become a certified and active Arbitration Panelist
To be an Entry Level Claims Representative:
The pay range for this position is $68,400 - $91,200 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • a desire to learn about the insurance industry and provide a great customer experience
  • the ability to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license
Bring education or experience from:
  • a bachelor's degree
  • AINS, AIC, or CPCU designations preferred
Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match
To be an Experienced Claims Representative:
The pay range for this position is $74,400 - $108,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • multi-line claims experience preferred
  • ability to completely assess auto, property, and bodily injury type damages
  • capacity to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational, and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license
Bring education or experience from:
  • one or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • bachelor's degree or equivalent experience required
Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

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