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Liability Claims Manager Jobs in Springfield, MA

Munich Re

Specialty Claims Associate

Hartford, CT · Remote

$18 - $24.25/hr

Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, Cyber Liability, preferred. Knowledge and Skills

Munich RE

Specialty Claims Associate

Hartford, CT · Remote

$18 - $24.25/hr

Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, Cyber Liability, preferred. Knowledge and Skills

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All JobsLiability Claims JobsLiability Claims Manager JobsLiability Claims Manager Jobs in Springfield, MA

Liability Claims Manager information

See Springfield, MA salary details

$34.9K

$87.6K

$138.5K

How much do liability claims manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for liability claims manager in Springfield, MA is $87,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Liability Claims Manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the key skills and qualifications needed to thrive as a Liability Claims Manager, and why are they important?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by Liability Claims Managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.
What are popular job titles related to Liability Claims Manager jobs in Springfield, MA? For Liability Claims Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Liability Claims Manager jobs in Springfield, MA look for? The top searched job categories for Liability Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Liability Claims Manager jobs? Cities near Springfield, MA with the most Liability Claims Manager job openings:
Liability Claims Manager jobs near you
Infographic showing various Liability Claims Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 77% Full Time, 11% Part Time, 4% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,554 per year, or $42.1 per hour.

Senior Commercial General Liability Claims Examiner

KING'S INSURANCE STAFFING LLC

Hartford, CT • On-site, Remote

$105K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Be an early applicant

Job description

Our client, an A-rated Insurance Carrier, is seeking to add a Senior Commercial General Liability Claims Specialist to their team. This person would be responsible for directly handling moderate to complex non-litigated Commercial General Liability claims including Slip and Falls, Premise Liability, and Bodily Injury losses throughout the country. Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation and settlement of assigned claims. This person would have the ability to work remotely.
  • Handle a pending of 90 – 110 Commercial General Liability files.
  • Analyze coverage as it relates to the facts and allegations of the claim.
  • Prepare Reservation of Rights and Declination of Coverage letters.
  • Possess strong litigation management skills to aggressively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company.
  • Perform coverage, liability, and damage analysis on all claim’s assignments
  • Investigate allegations and determine facts based on evidence and interviews
  • Maintain a high level of communication internally with Claims Management team and externally with Insureds, claimants, attorneys, and brokers.
  • Identify and pursue appropriate cost containment, loss mitigation and subrogation recovery opportunities.
Requirements:
  • 5+ years of Commercial General Liability claims experience.
  • Must have experience working directly for an Insurance Carrier.
  • Well versed in drafting coverage position letters.
  • Must hold an active adjuster’s license.
  • Strong verbal and written communication skills, including the capability to write routine reports and correspondence, speak effectively before groups of customers or employees and handle litigations and negotiations.
  • Bachelor's Degree strongly desired but not required.
Salary/Benefits:
  • $105,000 to $120,000+ annual base salary plus 10-20% bonus
  • Ability to work remotely
  • Extremely competitive Medical, Dental, Vision and Life plans
  • Employer matching 401(k) plan
  • Lucrative PTO plan
  • Promotional opportunities very likely