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Liability Claims Manager Jobs in Springfield, MA

Archgroup

Director, Ocean Marine Claims

Hartford, CT

$131K - $177K/yr

Responsibilities Actively manage litigated and non-litigated claims consistent with Arch claim and ... P&I crew and passenger claims, Charterers Legal Liability, Marina Operators Legal Liability and P&I ...

Archgroup

Director, Ocean Marine Claims

Hartford, CT

$131K - $177K/yr

Responsibilities Actively manage litigated and non-litigated claims consistent with Arch claim and ... P&I crew and passenger claims, Charterers Legal Liability, Marina Operators Legal Liability and P&I ...

Munich Re

Senior Claims Specialist

Hartford, CT · On-site

... management expertise to our partners and customers. As a trusted industry expert, we offer a broad ... The Senior Claims Specialist in the General Liability & Auto Liability, Excess, and Umbrella (GL/AL ...

Archgroup

Claim Account Manager, NAC

Hartford, CT · Hybrid

$111K - $150K/yr

... liability & general Liability claims which also include handling and supervision of outsourced ... Act as the Service Manager/Arch claims contact for all accounts written by NAC, which includes:

Archgroup

Claim Account Manager, NAC

Hartford, CT · Hybrid

$111K - $150K/yr

... liability & general Liability claims which also include handling and supervision of outsourced ... Act as the Service Manager/Arch claims contact for all accounts written by NAC, which includes:

Archgroup

Claims Examiner, General Liability

Hartford, CT · On-site

$79K - $124K/yr

In this role, the responsibilities include actively managing commercial claims for medium severity, and general liability, and auto accounts, as well as the associated excess and umbrella policies ...

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All JobsLiability Claims JobsLiability Claims Manager JobsLiability Claims Manager Jobs in Springfield, MA

Liability Claims Manager information

See Springfield, MA salary details

$34.9K

$87.6K

$138.5K

How much do liability claims manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for liability claims manager in Springfield, MA is $87,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Liability Claims Manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are the key skills and qualifications needed to thrive as a Liability Claims Manager, and why are they important?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by Liability Claims Managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.
What are popular job titles related to Liability Claims Manager jobs in Springfield, MA? For Liability Claims Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Liability Claims Manager jobs in Springfield, MA look for? The top searched job categories for Liability Claims Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Liability Claims Manager jobs? Cities near Springfield, MA with the most Liability Claims Manager job openings:
Liability Claims Manager jobs near you
Infographic showing various Liability Claims Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 77% Full Time, 11% Part Time, 4% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,554 per year, or $42.1 per hour.
Multi-Line Claims Adjuster - Connecticut

Multi-Line Claims Adjuster - Connecticut

Property Claim Professionals

Hartford, CT • On-site

Contractor

Posted 11 days ago

Job description

A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketplace, but we are not your typical "vendor". Our company was built by insurance company claims executives to support insurance companies' claim operations to help them meet their organizations goal of providing quality claims solutions at a reasonable cost.
We excel in providing professional, knowledgeable claims professionals to handle large losses, catastrophe claims, business interruption and daily property claims, as well as handle complete liability investigations, task assignments including scene investigations and property damage appraisals, construction defect claims as well as first party automobile claims for personal and commercial insurance policyholders.
Position Summary:
A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that possess the ability to work remotely and have the experience to handle both property and liability claims. The candidate must possess the ability to adjust commercial and residential property losses and must also have a working knowledge of how to determine negligence and assess damages. The candidate should be able to perform all tasks with modest supervision. The candidate must possess the ability to understand coverage, how to investigate a variety of property and negligence claims, how to value and estimate property damage as well as the ability to evaluate Bodily Injury damages for settlement.
Requirements:
  • Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
  • Maintain own current estimating software; Xactimate preferred
  • Working computer; internet access and Microsoft Word required
  • Must demonstrate strong time management and customer service skills
  • Ability to take recorded statements in the field or with legal representatives
  • Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
  • State adjuster's license where required
  • Must have valid driver's license

Knowledge and Skills:
  • In-depth knowledge of property and liability insurance coverage and industry standards
  • Prepare full captioned reports by collecting and summarizing information required by client
  • Strong verbal and written communications skills
  • Prompt, reliable, and friendly service
  • Must submit to background check; void in states where prohibited
  • Experience in industry specific areas a plus, but not necessary: fire departments, agricultural, lumber mills, high value or historic buildings or Construction Defects, Automobile Liability, Subrogation Recovery investigations

Responsibilities:
  • Completes residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
  • Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
  • Recommend claim reserves based on investigation, through well supported reserve report
  • Obtain and interpret official reports
  • Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
  • Maintain acceptable product quality through compliance with established Best Practices of client

Preferred but Not Required:
  • College Degree
  • AIC, or other professional designations

All candidates must pass a full background check

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