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Entry Level Claims Adjuster Jobs in Springfield, MA

Entry Level Claims Adjuster information

See Springfield, MA salary details

$29.7K

$62.9K

$87.6K

How much do entry level claims adjuster jobs pay per year?

As of Jul 31, 2026, the average yearly pay for entry level claims adjuster in Springfield, MA is $62,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry level claims adjusters, and how can they effectively navigate them?

Entry level claims adjusters often encounter challenges such as managing a high caseload, learning to interpret complex policy language, and effectively communicating with policyholders who may be experiencing stressful situations. Balancing empathy with objectivity is essential, as is developing strong organizational skills to keep track of multiple claims. New adjusters can overcome these challenges by seeking guidance from experienced colleagues, taking advantage of ongoing training opportunities, and proactively asking questions to clarify procedures and expectations.

How much do claims adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim but are paid an hourly wage or salary, which can range from $45,000 to $70,000 annually for entry-level positions. The number of claims handled and the complexity of each claim can influence workload and earnings, especially for independent adjusters who may charge fees per claim or hour.

What Does an Entry-Level Claims Adjuster Do?

An entry-level claims adjuster's primary responsibilities involve investigating customer coverage and company policy regarding a claim related to medical, life, home, or automobile insurance. Your duties in this career include inspecting the damage, evaluating the cost, determining liability, and reaching a settlement. You collect appropriate documentation, conduct interviews, record and document data accurately, and coordinate with attorneys, clients, and insurance companies. You assist senior adjusters and handle low-risk claims at the entry-level. A claims adjuster can work for an insurance company or a third-party administrator to review claims.

What does an entry level claims adjuster do?

An entry level claims adjuster investigates insurance claims to determine the amount of money an insurance company should pay. They review policy details, collect information about the claim, interview involved parties, and inspect damages. Their job is to ensure all claims are handled fairly and in accordance with company guidelines. They also prepare reports and communicate their findings to clients and other parties involved.

What is the difference between Entry Level Claims Adjuster vs Claims Examiner?

AspectEntry Level Claims AdjusterClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; some positions may require insurance or claims certifications
Work EnvironmentField and office settings, investigating claims and inspecting damagesPrimarily office-based, reviewing and processing claims
Employer & Industry UsageInsurance companies, adjusting claims for auto, property, or health insuranceInsurance companies, focusing on reviewing claims for accuracy and compliance

The Entry Level Claims Adjuster and Claims Examiner roles both operate within the insurance industry, often requiring similar credentials and working environments. The main difference is that adjusters investigate and settle claims, often in the field, while examiners review claims in an office setting for accuracy. Both roles serve to ensure proper claims processing but differ in daily responsibilities and work locations.

Is it hard to become a claim adjuster?

Becoming an entry-level claims adjuster typically requires a high school diploma or equivalent, and some employers prefer or require a relevant license or certification. The role involves learning industry-specific software and understanding insurance policies, but many positions offer on-the-job training, making it accessible for those with strong communication and analytical skills.

What are the key skills and qualifications needed to thrive as an Entry Level Claims Adjuster, and why are they important?

To thrive as an Entry Level Claims Adjuster, you need strong analytical skills, attention to detail, and a foundational understanding of insurance concepts, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typical requirements. Excellent communication, negotiation, and customer service skills help build trust and resolve claims efficiently. These skills and qualities are crucial for accurately assessing claims, minimizing company risk, and ensuring customer satisfaction throughout the claims process.

How to get a job as a claims adjuster with no experience?

Entry level claims adjusters can start by obtaining relevant certifications such as the Property and Casualty (P&C) license, gaining knowledge of insurance policies, and developing strong communication and analytical skills. Internships, volunteering, or entry-level customer service roles can also provide valuable experience and help build a foundation for a claims adjusting career.

Is claim adjusting a dying field?

Claim adjusting remains a stable profession with ongoing demand, especially as insurance companies require adjusters to evaluate claims for property, auto, and health insurance. While technology such as claims management software and automation tools are increasingly used, human adjusters are still essential for complex cases and customer interactions, ensuring the field continues to be relevant for entry-level professionals.
What are the most commonly searched types of Claims Adjuster jobs in Springfield, MA? The most popular types of Claims Adjuster jobs in Springfield, MA are:
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What cities near Springfield, MA are hiring for Entry Level Claims Adjuster jobs? Cities near Springfield, MA with the most Entry Level Claims Adjuster job openings:
Infographic showing various Entry Level Claims Adjuster job openings in Springfield, MA as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $62,882 per year, or $30.2 per hour.

Workers Compensation Claims Assistant/Recovery Specialist - CT

Gallagher

East Hartford, CT

Full-time

Posted yesterday

New


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

199th of 300 rated insurance


Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

ROLE SPECIFICS:

Are you interested in an Entry-Level Claims position? We are currently looking for a Claims Assistant who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

This is an in-office role located in East Hartford, CT. 


How you'll make an impact

KEY RESPONSIBILITIES:

  • Perform basic claim handling functions including data entry, ordering reports, preparing and filing forms.
  • Capable of working independently and on a team.
  • Ability to prioritize and balance multiple tasks in a fast paced work environment.
  • Embrace a challenge, excellent organizational skills, integrity, and thrive on getting the job done.
  • Routinely collaborate with Adjusters, Branch Leaders, clients and claimants.

About You

REQUIRED QUALIFICATIONS:

  • High school diploma or GED
  • At least one year office work experience
  • Knowledge of current business software such as Word and Excel

#LI-KQ1

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

REQUIRED QUALIFICATIONS:

  • High school diploma or GED
  • At least one year office work experience
  • Knowledge of current business software such as Word and Excel

#LI-KQ1

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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