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Claims Management Jobs (NOW HIRING)

SWBC

WI · On-site

SWBC is seeking a talented individual to manage workers' compensation claims from injury reporting through claim closure. This role works closely with customers, injured employees, insurance carriers ...

SWBC

Claims Management Specialist

SWBC is seeking a talented individual to manage workers' compensation claims from injury reporting through claim closure. This role works closely with customers, injured employees, insurance carriers ...

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Claims Management information

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$35K

$87.9K

$139K

How much do claims management jobs pay per year?

As of Sep 15, 2026, the average yearly pay for claims management in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is claims management?

Claims management refers to the process of handling insurance claims from the initial report to the final settlement. This involves assessing the validity of claims, coordinating investigations, communicating with policyholders, and ensuring that claims are processed efficiently and fairly. Professionals in claims management work to minimize losses for insurers while providing support and guidance to claimants. The goal is to ensure timely, accurate, and compliant resolution of claims.

What are the key skills and qualifications needed to thrive in claims management, and why are they important?

To thrive in Claims Management, you need a solid understanding of insurance policies, claims processing procedures, and analytical skills, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, such as Guidewire or Xactimate, and relevant certifications like AIC (Associate in Claims) are commonly required. Excellent communication, negotiation, and problem-solving skills help professionals resolve complex cases and provide outstanding customer service. These skills and qualifications are crucial for ensuring efficient, accurate claims processing and maintaining client trust in a competitive industry.

What are some common challenges faced by professionals in claims management, and how can they be addressed?

Professionals in Claims Management often encounter challenges such as managing high volumes of claims, ensuring accuracy in documentation, and navigating complex regulatory requirements. These challenges can be addressed by developing strong organizational skills, staying updated on industry regulations, and utilizing specialized software to streamline workflows. Effective communication and collaboration with internal teams, clients, and external vendors are also essential in resolving claims efficiently and maintaining customer satisfaction.

What is the difference between Claims Management vs Claims Adjuster?

AspectClaims ManagementClaims Adjuster
CredentialsTypically requires insurance or management certificationsRequires licensing and adjuster certifications
Work EnvironmentOffice-based, managerial settingsFieldwork and office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusters
Primary FocusOverseeing claims processes, policy managementInvestigating and settling individual claims

Claims Management involves overseeing the entire claims process and policy administration, often in managerial roles. Claims Adjusters focus on investigating, evaluating, and settling specific insurance claims. While both roles require insurance knowledge and certifications, Claims Management emphasizes process oversight, whereas Claims Adjusters handle claim-specific assessments.

What do claims management professionals do?

Claims management professionals handle the processing and investigation of insurance claims, ensuring accurate documentation and adherence to policies. They evaluate claim validity, negotiate settlements, and coordinate with clients, adjusters, and legal teams, often using specialized software and requiring knowledge of insurance regulations.
More about Claims Management jobs

What cities are hiring for Claims Management jobs?

Cities with the most Claims Management job openings:

What states have the most Claims Management jobs?

States with the most job openings for Claims Management jobs include:

What job categories do people searching Claims Management jobs look for?

The top searched job categories for Claims Management jobs are:

Infographic showing various Claims Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Manager, Claims Management - Workers Compensation

Decatur, AR • On-site

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,754 frontline employees who took The Breakroom Quiz

Job description

Position Summary...The (USA) Manager, Claims Management oversees the evaluation and resolution of claim disputes, ensuring compliance with regulatory and company standards. This role leads quality assurance initiatives to enhance claims handling processes and manages third-party billing requirements to optimize accuracy and efficiency. By analyzing claims data and collaborating with internal and external partners, the manager drives continuous improvement in claims operations. Additionally, this position provides leadership and development for associates, fosters strong stakeholder relationships, and upholds the highest standards of integrity and ethical conduct in all claims management activities.
About the team:
The Claims Management team is committed to delivering exceptional claims oversight through quality assurance, compliance, and continuous process improvement. Collaborating closely with internal leaders, legal counsel, and external partners, the team ensures claims are managed efficiently and in accordance with regulatory and company standards. Utilizing data-driven insights and innovative approaches, the team focuses on reducing risk, enhancing outcomes, and improving experiences for associates and stakeholders. This team combines operational excellence with collaborative leadership and a strong commitment to talent development, driving meaningful business impact and maintaining high standards in claims resolution and risk management. What you'll do...
  • Oversee claim disputes by evaluating claim files and coordinating with independent adjusters and experts to determine claim validity and resolution.
  • Manage quality assurance audits to enhance claims handling procedures, analyze trends, and develop improvements for consistency and compliance.
  • Implement and monitor third-party billing requirements, ensuring accuracy and alignment with regulatory and industry standards.
  • Minimize legal exposure by collaborating with outside counsel, participating in arbitrations, and structuring complex settlements.
  • Drive continuous improvement by analyzing claims data, refining processes, and collaborating with internal and external partners.
  • Lead and develop associates through training, mentoring, and performance management to build a high-performing team.

What you'll bring:
  • Proven experience in claims resolution, including evaluating claim validity and managing dispute processes.
  • Strong knowledge of quality assurance practices to enhance claims handling consistency and compliance.
  • Expertise in risk management and minimizing legal exposure through collaboration with legal counsel and structured settlements.
  • Ability to interpret and implement third-party billing requirements ensuring accuracy and regulatory compliance.
  • Skilled in analyzing claims data trends to develop strategies that improve operational efficiency and claims performance.
  • Demonstrated leadership in supervising, mentoring, and developing claims management teams.
  • Effective communication and collaboration skills to build relationships with internal and external stakeholders.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree and 2 years’ experience in insurance claims or relevant area OR 4 years’ experience in insurance claims or related area Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Supervising Associates Primary Location... 905 Customer Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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