1

Claims Management Jobs (NOW HIRING)

Director Claims Management

Wilmington, DE · On-site

$121K - $193K/yr

As Director of Claims Management , you'll play a critical leadership role in protecting one of the nation's leading health systems by directing complex professional and general liability claims ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or Brewster, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

About the Team Our Claims Management team is dedicated to delivering fair, timely, and empathetic resolution of workers' compensation and general liability claims, ensuring compliance with all ...

next page

Showing results 1-20

Claims Management information

See salary details

$35K

$87.9K

$139K

How much do claims management jobs pay per year?

As of Jul 31, 2026, the average yearly pay for claims management in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Claims Management, and how can they be addressed?

Professionals in Claims Management often encounter challenges such as managing high volumes of claims, ensuring accuracy in documentation, and navigating complex regulatory requirements. These challenges can be addressed by developing strong organizational skills, staying updated on industry regulations, and utilizing specialized software to streamline workflows. Effective communication and collaboration with internal teams, clients, and external vendors are also essential in resolving claims efficiently and maintaining customer satisfaction.

What is the difference between Claims Management vs Claims Adjuster?

AspectClaims ManagementClaims Adjuster
CredentialsTypically requires insurance or management certificationsRequires licensing and adjuster certifications
Work EnvironmentOffice-based, managerial settingsFieldwork and office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusters
Primary FocusOverseeing claims processes, policy managementInvestigating and settling individual claims

Claims Management involves overseeing the entire claims process and policy administration, often in managerial roles. Claims Adjusters focus on investigating, evaluating, and settling specific insurance claims. While both roles require insurance knowledge and certifications, Claims Management emphasizes process oversight, whereas Claims Adjusters handle claim-specific assessments.

What are the key skills and qualifications needed to thrive in Claims Management, and why are they important?

To thrive in Claims Management, you need a solid understanding of insurance policies, claims processing procedures, and analytical skills, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, such as Guidewire or Xactimate, and relevant certifications like AIC (Associate in Claims) are commonly required. Excellent communication, negotiation, and problem-solving skills help professionals resolve complex cases and provide outstanding customer service. These skills and qualifications are crucial for ensuring efficient, accurate claims processing and maintaining client trust in a competitive industry.

What is claims management?

Claims management refers to the process of handling insurance claims from the initial report to the final settlement. This involves assessing the validity of claims, coordinating investigations, communicating with policyholders, and ensuring that claims are processed efficiently and fairly. Professionals in claims management work to minimize losses for insurers while providing support and guidance to claimants. The goal is to ensure timely, accurate, and compliant resolution of claims.
More about Claims Management jobs
What cities are hiring for Claims Management jobs? Cities with the most Claims Management job openings:
What states have the most Claims Management jobs? States with the most job openings for Claims Management jobs include:
Infographic showing various Claims Management job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Director Claims Management

ChristianaCare

Wilmington, DE • On-site

$121K - $193K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago


ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

132nd of 885 rated healthcare providers


Job description

Job Details
Lead strategy. Protect the organization. Influence outcomes.
At ChristianaCare, our mission is to serve together with love and excellence. As Director of Claims Management, you'll play a critical leadership role in protecting one of the nation's leading health systems by directing complex professional and general liability claims, shaping litigation strategy, and partnering with executive leadership to minimize organizational risk while supporting exceptional patient care.
Reporting to the Vice President of Risk Management, you'll lead the claims management function, oversee high-profile litigation, collaborate with physicians, clinical leaders, legal partners, and insurers, and help drive informed decisions that strengthen our organization.
What You'll Do
  • Lead the full lifecycle of professional and general liability claims from intake through resolution.
  • Direct and mentor a team of Claims Specialists and litigation support professionals.
  • Partner with outside defense counsel to develop litigation strategy, manage legal spend, and achieve favorable outcomes.
  • Collaborate with Risk Management, Finance, executive leadership, insurance carriers, brokers, consultants, and actuaries on claims strategy, reserve analyses, and loss projections.
  • Guide complex claims investigations while identifying opportunities for early resolution and cost containment.
  • Present claims trends, reserve analyses, and litigation metrics to executive leadership and Board committees.
  • Support enterprise initiatives focused on patient safety, risk reduction, and continuous process improvement.
  • Ensure compliance with insurance reporting requirements and contractual obligations.

Qualifications:
  • Bachelor's degree required; Juris Doctor (JD) strongly preferred.
  • Seven or more years of progressive experience in claims management, litigation management, or healthcare liability.
  • Experience managing outside defense counsel, insurance carriers, brokers, and complex litigation.
  • Demonstrated leadership experience managing professional teams.
  • Strong business judgment, negotiation, and strategic decision-making skills.
  • Healthcare experience strongly preferred.
  • CPCU, ARM, or other insurance/risk management designation.
  • Experience with captive insurance programs or reinsurance.
  • Familiarity with the London insurance market.

Why ChristianaCare?
This is an opportunity to join one of the region's premier integrated health systems where your leadership directly influences enterprise risk strategy, financial stewardship, and organizational excellence.
You'll work alongside highly respected clinical, legal, finance, and executive leaders in a collaborative environment that values innovation, integrity, and continuous improvement, while helping protect the mission of delivering exceptional care to every patient we serve.
Benefits:
ChristianaCare offers an annual incentive bonus and a collegial space where innovation is valued. We offer incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching. Fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan
Annual Compensation Range $121,180.80 - $193,897.60
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Aug 1, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What ChristianaCare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ChristianaCare logo

About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888