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Ergon, Inc. is seeking a Director of Claims and is responsible for leading Ergon's enterprise claims function, including strategy, execution, and performance. This role oversees all aspects of claims management, including litigation, third party administrator oversight, and analytics, with a focus on reducing total cost of risk and improving outcomes across the organization. This position serves as a key partner to business units, insurance carriers, and outside counsel and reports directly to the VP of Risk Management. Ergon, Inc. is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family-owned with locations throughout the world, but we pride ourselves on maintaining a small-company feel.

Claims Director Responsibilities:

• Lead and manage the enterprise claims function, including oversight of all casualty claims and related processes
• Direct litigation strategy in coordination with outside counsel
• Partner with business units to manage claims, gather documentation, and support effective resolution strategies
• Oversee third party administrators and vendors, including performance management, audits, and contract oversight
• Develop and implement strategies to reduce claim frequency and severity, including the use of analytics and reporting
• Manage claims-related financial processes, including reserving oversight, bill review, and reimbursements
• Provide regular reporting and insights to senior leadership on claim trends, drivers, and opportunities for improvement

Claims Director Qualifications

• Bachelor's degree/Juris Doctor preferred
• 7 to 10 years of relevant experience in claims, litigation, or insurance, preferably within a large organization or law firm
• 3 to 5 years of leadership or supervisory experience
• Strong understanding of casualty claims, litigation strategy, and workers compensation
• Experience managing third party administrators or outside counsel

Why Ergon Inc.?

At Ergon, we are a relationship-driven, family-owned company that values the growth and contributions of each employee. Headquarters in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. With approximately 4,500 employees, we operate in multiple sectors, including pavement & pavement preservation, specialty refining, logistics, construction, and specialty chemicals. Our people are the foundation of our success, and we are committed to fostering a workplace where talent is recognized, rewarded, and empowered. Our comprehensive benefits package includes:

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance
• Opportunity to shape enterprise-wide compensation strategy
• Collaborative, inclusive, and performance-driven culture
• Career growth in a dynamic, diversified organization

At Ergon Inc., we live by our core values:

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
• Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.

Come and join the Ergon team!

We are an EEO/AAP employer.

Job Role: Claims Director

Location: Flowood, MS