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Claim Representative Jobs (NOW HIRING)

CCMSI

Multi-Line Claim Representative I

Chicago, IL · On-site +1

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

CCMSI

Multi-Line Claim Representative I

Chicago, IL · On-site +1

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

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Claim Representative information

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$42

How much do claim representative jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for claim representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Representative, and why are they important?

To thrive as a Claim Representative, you need a solid understanding of insurance policies, strong analytical abilities, and typically a bachelor's degree or relevant experience in insurance or finance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are common requirements. Excellent communication, negotiation, and customer service skills help you effectively resolve disputes and support clients during stressful situations. These skills are vital for ensuring accurate claim assessments, maintaining customer satisfaction, and upholding the company's reputation.

What are claim representatives?

Claim representatives, also known as claims adjusters or insurance claim specialists, are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review documentation, interview claimants and witnesses, inspect property damage or injuries, and negotiate settlements. Their role is to ensure that claims are handled efficiently, fairly, and in accordance with policy terms. Claim representatives play a crucial part in the insurance industry by helping resolve claims for policyholders and maintaining trust in the company.

What is the difference between Claim Representative vs Claims Adjuster?

AspectClaim RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; insurance licenses often required
Work EnvironmentOffice settings, customer interactions, claims processingFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators

Both Claim Representatives and Claims Adjusters work in the insurance industry, handling claims and assisting clients. Claim Representatives typically focus on customer service and initial claim processing, while Claims Adjusters investigate and evaluate claims, often in the field. Understanding these differences helps job seekers find roles aligned with their skills and credentials.

What are some common challenges a Claim Representative might face, and how can they be addressed?

Claim Representatives often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders, service providers, and legal teams. Developing strong organizational skills and time management strategies can help prioritize tasks effectively. Additionally, staying up to date with industry regulations and company protocols, as well as building rapport with customers, can make navigating difficult situations more manageable and lead to better outcomes for all parties involved.
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Claim Representative jobs near you
Infographic showing various Claim Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Claim Representative

Claim Representative

Empire Builders Inc

League City, TX • Remote

Part-time

Re-posted 21 days ago

Job description

Need to know the program xactamate .Experience on how to talk to claim adjusters and our customers .Computer expert .Multitask .Personal Assistant.

                                                                            (  Need to be certified with Certificates with the program Xactamate. )

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About Empire Builders

Sourced by ZipRecruiter

Empire Builders is owned and managed by Warren Hendricks. Warren has been working along the Front Range for the past 25 years on all types of projects. His honest and hard working approach inspires confidence in the building process. Empire Builders brings the same Quality and Value to every project.

Industry

Construction

Company size

11 - 50 Employees

Headquarters location

Pittsburgh, PA, US

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