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Claim Representative Jobs in Iowa (NOW HIRING)

FBL Financial

Claims Representative

West Des Moines, IA · On-site

If so, this Claim Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and ...

NCMIC Group, Inc.

Claims Representative

Clive, IA · On-site

Claims Representative Job Category: Claims Requisition Number: CLAIM001208 Posted: May 11, 2026 ... This role manages claims from initial notice of claim through final disposition, ensuring timely ...

Hibu

Client Services Representative

Cedar Rapids, IA · Hybrid

$15.75 - $21.25/hr

A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients' account information is accurate and updated ...

Sedgwick

Care Team Representative

Cedar Rapids, IA

$15.75 - $21.25/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Performs claim intake and full-service customer support within regulatory requirements, company ...

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All JobsClaim Representative JobsClaim Representative Jobs in Iowa

Claim Representative information

See Iowa salary details

$10

$22

$39

How much do claim representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for claim representative in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Representative, and why are they important?

To thrive as a Claim Representative, you need a solid understanding of insurance policies, strong analytical abilities, and typically a bachelor's degree or relevant experience in insurance or finance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are common requirements. Excellent communication, negotiation, and customer service skills help you effectively resolve disputes and support clients during stressful situations. These skills are vital for ensuring accurate claim assessments, maintaining customer satisfaction, and upholding the company's reputation.

What are claim representatives?

Claim representatives, also known as claims adjusters or insurance claim specialists, are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review documentation, interview claimants and witnesses, inspect property damage or injuries, and negotiate settlements. Their role is to ensure that claims are handled efficiently, fairly, and in accordance with policy terms. Claim representatives play a crucial part in the insurance industry by helping resolve claims for policyholders and maintaining trust in the company.

What is the difference between Claim Representative vs Claims Adjuster?

AspectClaim RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; insurance licenses often required
Work EnvironmentOffice settings, customer interactions, claims processingFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators

Both Claim Representatives and Claims Adjusters work in the insurance industry, handling claims and assisting clients. Claim Representatives typically focus on customer service and initial claim processing, while Claims Adjusters investigate and evaluate claims, often in the field. Understanding these differences helps job seekers find roles aligned with their skills and credentials.

What are some common challenges a Claim Representative might face, and how can they be addressed?

Claim Representatives often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders, service providers, and legal teams. Developing strong organizational skills and time management strategies can help prioritize tasks effectively. Additionally, staying up to date with industry regulations and company protocols, as well as building rapport with customers, can make navigating difficult situations more manageable and lead to better outcomes for all parties involved.
What are popular job titles related to Claim Representative jobs in Iowa? For Claim Representative jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Claim Representative jobs in Iowa look for? The top searched job categories for Claim Representative jobs in Iowa are:
What are popular job titles related to Claim Representative jobs in IA? For Claim Representative jobs in IA, the most frequently searched job titles are:
Claim Representative jobs near you
Infographic showing various Claim Representative job openings in Iowa as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Property Claim Representative

IMT Insurance

Council Bluffs, IA • On-site

$55K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

WHO WE ARE
IMT is proud of our heritage and will never forget where our roots are firmly planted. Locally run from its office in West Des Moines, Iowa, IMT has been a Midwest company since it was founded in Wadena, Iowa in 1884. That's over 140 years!
Today, IMT continues to offer a strong line of personal and commercial insurance products for which it has always been known, along with exceptional service for a competitive price. Our products are offered through Independent Agents throughout a six-state territory - Iowa, Illinois, Minnesota, Nebraska, South Dakota and Wisconsin.
PROPERTY CLAIM REPRESENTATIVE
IMT Insurance is now taking applications for the position of a Property Claim Representative in the Council Bluffs, Iowa area. This individual will conduct investigations and attempt settlement of claims submitted by policyholders for property losses. The ideal candidate will be an analytical, detailed worker, who can manage time and work on multiple projects while maintaining accuracy and service. IMT Property Claims Representatives investigate and evaluate claims involving personal and commercial property to determine proper policy coverages and apply best claims practices to ensure accurate settlements in accordance with company guidelines. If you're interested in joining our claims department, apply online today!
A DAY IN THE LIFE
  • Conduct interviews with insureds, claimants and other interested parties
  • Conduct thorough investigations and examine insurance policies to determine coverage
  • Inspect damages and prepare written estimates of repair or replacement
  • Correspond with insureds, claimants and other interested parties
  • Prepare and report findings and negotiate settlements

DESIRED QUALIFICATIONS
  • 0 - 3 years Property claims experience preferred
  • Bachelor's Degree
  • Excellent verbal and written communication skills
  • Excellent problem-solving and negotiation skills
  • Good keyboard/PC skills
  • Excellent organizational and prioritization skills
  • Ability to climb ladder to assess roof damage
  • Ability to lift minimum 30 lbs
  • Must maintain valid driver's license
  • Able to travel/stay overnight for storm claim duty

BENEFITS & PERKS
IMT Insurance is committed to our employees and their families. When you work for IMT, you earn far more than just a paycheck. The IMT office was new in 2018 and offers a fitness room, game room and a variety of collaboration areas. This position includes learning and development opportunities and more! Below is a list of what IMT offers our employees:
  • Medical, dental, and vision insurance, Life & A D & D insurance, 401K retirement savings accounts, spending accounts, long and short-term disability, profit share, paid vacation & sick time, employee assistant program and additional voluntary benefits.

The salary range for this position is $55,000.00 - $102,000.00
Starting salary and level of position will depend on level of experience
This position is not eligible for tips or commission but may be eligible for additional bonuses
WHAT DEFINES US
Our vision is to provide peace of mind in the moments that matter.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Our agents and customers come from all walks of life and so do we. Our goal is to hire great people from a wide variety of backgrounds, because it makes our team stronger. If you share our values and our passion for creating a Worry Free life for others, we want to talk to you!

Apply